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617 results found

  1. 172nd ranked

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  2. How about answering some of these many complaints---if you care

    how about hiring a new crew that can answer all of these complaints---
    this is the most aggravating company regarding responses to customer complaints or suggestions or ideas that you say you want but seemingly
    ignore.HOW ABOUT AN OPEN LETTER TO ALL WHO HAVE SENT IN COMPLAINTS ABOUT THE"NEW " FORMAT

    32nd ranked

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  3. Restore old format

    The new format does not work for me.

    43rd ranked

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    1 comment  ·  Admin →
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  4. Get RID OF POLITICAL ADS, I hit send I get a Biden ad, will stop membership over it

    Stop sending political ads - period! Everytime I hit send a Biden ad comes up. Will look to move everything to gmail with this ****.

    172nd ranked

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  5. Community Guidelines

    ANOTHER EXAMPLE OF UNNECESSARY AND HYPOCRITICAL AOL OVERREACH...!

    THIS COMMENT IS REJECTED...
    YET THE DISRESPECTFUL DRIVEL POSTED BY THE PERSON IT IS DIRECTED TO IS ALLOWED TO REMAIN ON THE BOARD...!

    UNBELIEVABLE... AND DISGUSTING...!

    Your comment has been rejected.
    Replied toJim on the Coast 8h ago

    A "strawman argument," Jim...

    You only call it that because you obviously failed to comprehend Doug's comment... which included facts that Kathleen intentionally failed to include... in an effort to put the entire situation into perspective!

    Then... in typical fashion...

    You accuse and berate Doug for "creating a narrative from something that was not…

    172nd ranked

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  6. 172nd ranked

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  7. Community Guidelines

    ANOTHER RIDICULOUS AND UNNECESSARY REJECTION...!!

    I'D THINK Y'ALL'D BE EMBARRASED BY THAT...
    AND DO SOMETHING TO CHANGE IT...

    BUT NOOOO...!!!

    Your comment has been rejected.
    Replied toJim on the Coast 20h ago

    What a great, compassionate comment, Jim...

    It would almost make someone think you're a really sensitive guy.

    But it's all after the fact!

    And... it completely fails to address the traumatic, and far too frequent and unnecessary use of lethal firearms by our "law enforcement" officers!

    But then... I wouldn't expect anything less from you!

    172nd ranked

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  8. Community Guidelines

    ANOTHER RIDICULOUS AND UNNECESSARY REJECTION...!
    I'D THINK Y'ALL'D BE EMBARRASSED BY THAT...!

    Your comment has been rejected.
    Replied toJim on the Coast 20h ago

    What a great, compassionate comment, Jim...

    It would almost make someone think you're a really sensitive guy.

    But it's all after the fact!

    And... it completely fails to address the traumatic, and far too frequent and unnecessary use of lethal firearms by our "law enforcement" officers!

    But then... I wouldn't expect anything less from you!

    172nd ranked

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  9. 8 weeks and counting Please fix " Generate app password" I prefer emails in my computer's OUTLOOK Thanks

    8 weeks and counting Please fix " Generate app password" I prefer emails in my computer's OUTLOOK Thanks

    15th ranked

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  10. Return to old mail!! Or make the new version more user friendly.

    Mt biggest pet peeve is the handling of the mail I use my Ipone to access and delete my mail as I see fit. My husband ises the desk top computer. When I delete an email it is not removed from the desk top computer!! Then I have to go on there to manage my mail all over again, What WASTE of time and SO frustrating for me and mu husband. He doesn't know what to delete of mine and I don't get on the desk top often, then it takes a lot of time to delete or keep what…

    43rd ranked

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  11. 172nd ranked

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  12. 172nd ranked

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  13. It takes too long for AOL to up upload! Continues "NOT RESPONDING!" FIX IT!!

    It takes too long for AOL to upload! Continues "NOT RESPONDING!" FIX IT!!

    43rd ranked

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  14. Spam box has not shown how many emails inside of the Spambox

    A lot of my emails went into spam box and the spam box doesn’t shown how many email inside of the spam box. Is AOL designed it in purpose?

    172nd ranked

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  15. Please update your 3rd party setup instructions to reflect having to sign into AOL to generate a OTP to be successful.

    The instructions need to remind folks to sing in online and generate a OTP for the new device they are connecting.

    172nd ranked

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  16. REMOVE THE ADS TAKING UP THE SIDE OF MY E-MAIL WINDOW

    HOW DO I REMOVE ALL THE ADS TAKING UP SO MUCH SPACE ON MY WINDOW?

    63rd ranked

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  17. 63rd ranked

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  18. Community Guidelines

    MORE UNECESSARY AND DISGUSTING MANIPULATION AND CONTROL!!!

    Your comment has been rejected.
    Replied to DAVID 3h ago

    The most obvious bias in your comment, Dave...

    Is your insistence that unions "make workers settle for the lowest common denominator!"

    I've been a union person my entire life...

    And other than a few examples...

    I've never felt, or seen anyone who felt entitled to "the lowest common denominator!"

    That's simply an excuse used by those who fail to understand the realities... and can't stand that workers might have any voice or leverage in gaining the respect and quality-of-work life they deserve while…

    172nd ranked

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  19. Community Guidelines

    YOU JUST CAN'T HELP YOURSELVES...
    AND CONTINUE TO EMBARASS YOURSELVES WITH YOUR DISGUSTING AND ABSOLUTELY WORTHLESS CONTROL AND MANIPULATION OF YOUR MEMBERS COMMENTS...!!

    Your comment has been rejected.
    Replied to Jim on the Coast 2h ago

    "The absence of merit," Jim...

    Is NOT "the big issue" with unions!

    The big issue is the leveling of the playing field between workers... who deserve respect, a livable wage, and a quality-of-work life...

    And employers... who essentially hold all the cards... controlling wages, work rules, and job security!

    The fact that you refuse to even recognize that fact is what makes your comments…

    172nd ranked

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  20. Why did you "UPGRADE" the system? It's less good and less simple to use. Who's bright idea was it to do this? They sould be fired.f

    The 'old' system worked fine. This so-called UPGRADE is no longer simple, inclusive or user friendly. All this for a NEW SCREEN? Ridiculous!

    172nd ranked

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