AOL Desktop Gold

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  1. emoji idea

    I've written this idea before and have not seen a response. On most devices that offer wmoji's, it does not close the window when you select the emoji. I often like to insert several at a time. Could you please leave the emoji box open until I'm finished selecting emoji's?

    Also, I would really be a good thing if when I select, "Mark as Unread" you would let the text go to bold again. This way I can see which emails I've marked to reply or deal with at a later date.

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    Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  2. Can Music to an AOL email or AOL mail attachment that play when it is open by recipient

    To me, I think we need a way to Add Background Songs or music to email to play when the recipient opens his or her AOL email attachment note or letter. If it can be done AOL--Gold help desk live support just said cannot be done. I do not know how or if it can be done. But sure is a great idea. Thank you.

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  3. Hi - I would like it if you could block emails with certain words in them.

    Please allow us to block emails with certain words in them. I get about 20 emails a day that are spa but I can't block them with keywords. The email addresses with todays tech have about 20 different character combos so you can't effectively block them by selecting just the email address.

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    Gathering Feedback  ·  8 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  4. DISABLE SPAM CONTROL COMPLETELY

    I want to disable spam controls completely. Your current program puts too many items into the spam folder including desired mail.

    212th ranked
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  5. Making the compose box bigger

    Make the compose box field on AOL Desktop Gold bigger or expand it so that when I compose an email, it will be the format the way what I want. Make it like what you have on AOL Mail website.

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    Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  6. spelling dictionary

    You "suggestions" as to how to fix the spelling dictionary don't work as there is no option under Mail for any spelling dictionary words. Yes, the words get underlined and you can right click and tell AOL to accept the word as spelled but in the next email, the same words get underlined as wrong again. Restore the Spelling Dictionary so that words we had to it STAY in it. Before we had to pay for AOL, it worked so much better. Now we PAY you and get far less than we used to. Please fix our Personal Spelling Dictionary…

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  7. Aol Desktop Gold

    Suggest you offer an option in the settings for mail to always show oldest "New" mail at the top, and newest at the bottom permanently. Currently, I have to click on 'Date' every time to reverse the order of display!

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  8. Use an asterisk (*) to when you have multiple spam such as Version@choice.girtin.net, version@spondulicks.org, version@suit.hygeist.org. E

    Use an asterisk () to when you have multiple spam such as Version@choice.girtin.net, version@spondulicks.org, Version@suit.hygeist.org. Example: Version@ That would take care of all spam starting with Version@ and no need to list each one in the Block Spam.

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    Gathering Feedback  ·  2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  9. Transferring data

    I attempted to copy everything I have in AOL 9.8.0 on my Windows 7 desktop to AOL Gold on my new Windows 10 computer. Everything moved without any problem
    except "Mail waiting to be sent." I am told by your tech department that it is not possible. That is hard to accept! My wife has years of writings in "Mail waiting to be sent" that are now useless unless I keep the old computer. I believe AOL should write the code to facilitate this move for its long time customers. This is extremely frustrating for our business, especially since we…

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  10. Clarity of font changed on Desktop Gold .

    Clarity of font changed on Desktop Gold for the worse. Please restore to prior settings.

    56th ranked
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  11. WRT My Mail Folders::: Add a slider bar to scroll through my 200! folders faster. too slow!

    Add a slider bar to scroll through my 200! folders faster. too slow! Or add ability to sub-folder!

    212th ranked
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  12. MOVE EMAILs from SPAM/TRASH to AOL/Local folders.

    Like the Android AOL App, I'd like to: MOVE emails from Spam or Trash to local or AOL folders.

    ON desktop GOLD, I can MOVE ONLY from my INBOX to AOL folders, meaning that any files in SPAM and TRASH must be first moved from there to the INBOX then to a folder I want them in.

    If the Android APP can, why can't GOLD?

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  13. Folders can't be moved to "Saved on AOL"

    We ought to be able to Copy "Saved on my PC" folders to "Saved on AOL" as there are several selective backup utilities that can only see content on "Saved on AOL" folders.

    As another reviewer said, the Manage Folders functions "Move" and "Save Folder As" functions are not working.

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  14. How do I delete email headers & footers when printing?

    If I don't want email headers and footers to appear on printed email, how do I turn this feature off by default? The workaround in print preview has an easy check the box option, but only for that particular email.

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  15. When are you going to fix the address book so our print feature works again. If aren't going to be to print our address book anymore, then r

    When are you going to fix the address book so our print feature works again. If aren't going to be to print our address book anymore, then remove the darn print button that is in it.

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for taking the time to reach out. We’re planning to add the print functionality back to the address book, so that’s why the print icon remains there.

    We appreciate your patience and will let you know once the functionality returns.

    Sincerely,
    AOL Product Support

  16. Attachment Preview option

    I use desktop software for email & I appreciate to have an option to preview the attachment prior downloading the attachment. In this manner can only download those attachments which are required for future reference and discard those after reading. This option is not currently available. Please do the needful to have this option and advise.

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  17. there needs to be a way to save multiple emails, as a group to a flash drive or hard copy

    there needs to be a way to select multiple emails, and save them all as individual files, to a flash drive, hard drive, etc so they can be used/viewed individually... OFF SITE from AOL or required internet access.

    I have a situation where I need to make a copy of 249 emails and present them all, as separate, electronic files, as evidence in a court case. All 249 emails are saved - on AOL, in the PFC, and accessible... but only through internet access. I need to submit a flash drive to the court with all of the files, as…

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  18. Save To My PC

    When the heck did you change the 'saved to my pc'? It used to save to a folder in My Documents ON MY COMPUTER! It was great as I didn't have to get on line to sign in to AOL to see mails I saved to MY PC! I don't like the idea of having to sign on to my email account, which requires an online connection to look for something I saved to my computer. Please bring back that feature.

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  19. AOL settings

    i want to have single line format whenever i send emails.

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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey,

    Thanks for contacting us. Can you provide more details about the single line format, so we’re better able to troubleshoot the issue?

    We appreciate you reaching out.

    Sincerely,
    AOL Product Support

  20. Convenient Email settings gone.

    New Gold Format has taken away small, but convenient settings. I now have to open each one of my screens to see if there is mail. Old Format showed number of emails on Sign On screen list.

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