AOL Desktop Gold

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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

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  1. "BLOCK EMAIL" made simple + easy!

    PLEASE, include a "BLOCK EMAIL" option in the drop down window when an email is clicked on. Having to type in the address(es) in the current block email system is VERY tedious and they change their addresses hourly. I AM SICK-AND-TIRED of all these, "I want to have * w/ you." emails, etc. **! Make it easy!

    2nd ranked
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    41 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    We’re adding more spam settings in the near future based on this type of feedback! Thanks for reaching out, so we can improve the ADG experience.

    Sincerely,
    AOL Product Support

  2. A simple way to get rid of emails that are outdated

    A simple way to get rid of outdated email

    14th ranked
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    Gathering Feedback  ·  11 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  3. How do I add new fonts to AOL Gold? Used to be able to use Edwardian script to make fancy messages but the choices with GOLD are limited??

    Need more font choices such as Edwardian script or such to make nice cards or messages. Old version allowed more fonts and/or ability to add fonts? Can we add new fonts?

    15th ranked
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    24 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    We appreciate your feedback and will be adding more fonts in the future. Thanks for reaching out and making us aware of this request!

    Sincerely,
    AOL Product Support

  4. bring back animations to email

    stationery is lame but better than nothing THE OLD ANIMATIONS AND MUSIC were great bring them back to us.

    19th ranked
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    Gathering Feedback  ·  17 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  5. Hi - I would like it if you could block emails with certain words in them.

    Please allow us to block emails with certain words in them. I get about 20 emails a day that are spa but I can't block them with keywords. The email addresses with todays tech have about 20 different character combos so you can't effectively block them by selecting just the email address.

    24th ranked
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    Gathering Feedback  ·  10 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  6. So when are you going to make your subscribers happy? When are we going to be able to write an e-mail with our choice of stationary?

    PLEASE PLEASE bring back all the options we had for writing e-mails... the stationery, the automation. WHEN are you going to think about what your subscribers want?
    Oh, and all the pop-up!? Good heavens!!!!!

    26th ranked
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    Gathering Feedback  ·  5 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  7. Save To My PC

    When the heck did you change the 'saved to my pc'? It used to save to a folder in My Documents ON MY COMPUTER! It was great as I didn't have to get on line to sign in to AOL to see mails I saved to MY PC! I don't like the idea of having to sign on to my email account, which requires an online connection to look for something I saved to my computer. Please bring back that feature.

    26th ranked
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    Gathering Feedback  ·  5 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  8. 30th ranked
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    Gathering Feedback  ·  3 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  9. I want to customize the font I see on the AOL pages. I hate sans serif fonts. Why can't I change the font NOT just the size.

    I want to customize the font I see on the AOL pages. I hate sans serif fonts. Why can't I change the font NOT just the size.

    30th ranked
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    Gathering Feedback  ·  5 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  10. Search mail feature!

    When I search for a particular email address, I want mail "from that one person". I now get ALL the emails that this person was included in, such as in 'group' emails, like my Lions club. Some of those people also send me "personal" emails and I want to be able to search for the one particular email from that one particular person. This is how this "search" used to work and how it SHOULD work. Please switch this feature back to how it was...it is driving me crazy!

    33rd ranked
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    Gathering Feedback  ·  6 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  11. Use an asterisk (*) to when you have multiple spam such as Version@choice.girtin.net, version@spondulicks.org, version@suit.hygeist.org. E

    Use an asterisk () to when you have multiple spam such as Version@choice.girtin.net, version@spondulicks.org, Version@suit.hygeist.org. Example: Version@ That would take care of all spam starting with Version@ and no need to list each one in the Block Spam.

    34th ranked
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    Gathering Feedback  ·  2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  12. allow spelling changes within spell check.

    after generating an email, one uses aol spell check and comes across a misspelled word-
    if the correct word is not in the suggested list, one must close spell check and manually correct the spelling in the email.
    spell check should allow for changes to be made dynamically in the box where the misspelled word shows up.

    34th ranked
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    Gathering Feedback  ·  2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  13. Mailbox: Add Time Stamp e-mails

    Currently Mailbox list only shows DATE for New, Old and Sent e-mails. Please Add TIME stamp

    39th ranked
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    6 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Although the mail list does not display a time stamp, you can see the time when the email was received, by opening the email and checking the Date section in the email header just below the Subject line.

  14. Convenient Email settings gone.

    New Gold Format has taken away small, but convenient settings. I now have to open each one of my screens to see if there is mail. Old Format showed number of emails on Sign On screen list.

    41st ranked
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    Gathering Feedback  ·  2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  15. When are you going to fix the address book so our print feature works again. If aren't going to be to print our address book anymore, then r

    When are you going to fix the address book so our print feature works again. If aren't going to be to print our address book anymore, then remove the darn print button that is in it.

    51st ranked
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    0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    Thanks for taking the time to reach out. We’re planning to add the print functionality back to the address book, so that’s why the print icon remains there.

    We appreciate your patience and will let you know once the functionality returns.

    Sincerely,
    AOL Product Support

  16. spell check

    Please give us back the Skip all option in Spell check in a document with proper names or items not recognized by spell check: You kept Replace all so why not Skip all!
    And please all us to start spell check where the curser is: Since we cannot click Skip All we have to repeat every word we want to keep that you do no recognize which in a long email can be time consuming!
    Bottom line after reading all the other suggestions, just give us back 9.8! When something isn't broken don't fix it! Gold is a disaster on…

    51st ranked
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    Gathering Feedback  ·  6 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  17. Clarity of font changed on Desktop Gold .

    Clarity of font changed on Desktop Gold for the worse. Please restore to prior settings.

    58th ranked
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    Gathering Feedback  ·  1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  18. Request improved emoticon selections in email

    The current choices for emoticons in email is poor.

    58th ranked
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    Gathering Feedback  ·  5 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  19. Saving individual mail folders in Gold

    Bring back the old way of saving mail folders in your Personal Filing Cabinet like it has been since the beginning of AOL - yes I have been a paying member since the day it started and with Gold can no longer save the individual folders in the Mail to another location like a DVD or memory stick. These folders get way too big and non-manageable over time
    If you right click on a saved mail folder now in Gold it says :"Save Folder As" - like it always has - but when you click on it nothing happens.
    This…

    65th ranked
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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  20. Restore Email Headings with Date on Far Right

    Please restore or give the ability to move the date on the email headings to the far right

    65th ranked
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    2 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Hey,

    We’re happy to help! Can you provide some more details about your request? For example, do you want the ability to drop and drag the Date column so it’s on the far right of the message view?

    Sincerely,
    AOL Product Support

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