AOL Desktop Gold


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  1. No sense leaving a message after seeing so many AOL customers having problems with the AOL Desktop Gold.

    With the large number of problems being experienced by AOL members it seems AOL would have made sure the Gold was working properly before launching it. Many great features were left out and so many other problems. Sorry state of affairs. Been an AOL member for many years and sad to say the GOLD is not AOL standard.

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  2. Email Highlight Changes

    you made changes with last update that means I have to take more time. Used to be that whatever line in email was highlighted that I could delete. But that line is no longer really highlighted. I now have to click on it to actually highlight it before I can delete. Please go back to original email action.

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  3. So you closed the issue I have, Did that fix my issue. No it did not, maybe you should fix before you think it is resolved What a concept.

    Send a issue you deem it is finished, must be corrected or right. Everything is easy on the internet, NOT I STILL HAVE THE SAME ISSUE, LIKE WORKING WITH A KID

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  4. Spam

    Mail in SPAM are not bring deleted in other emails...Why?

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  5. It's terrible, and I have been a loyal user for 25 years or more. Now you charge me and the service stinks.

    t's terrible, and I have been a loyal user for 25 years or more. Now you charge me and the service stinks.

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  6. I was not receiving any email for the day. This went on for 3 days and I had to call AOL to fix it...very frustrated and time consuming.

    Every day I try to access my email and all I get is the email from the day before. I had to call 3 times so AOL could fix the problem.

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  7. mail

    Now what you have you gone and screwed up! Now I can't just run down the list of emails I want to delete..I have to click the email and now I have to go thru a riggamorol and click yes when the box pops up!! Ridiculous! Hey people there's no need to submit these they never resolve these issues..It's gotten so bad I don't want to even open my emails anymore!

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  8. Spell checker Issue

    When I type in a wrong words spell checker was doing it correctly but it's duplicating the word instead of replacing it and also sometimes i'ts not giving me the right suggestion to choose in. There's no chance as well to change the word on "Questionable" section

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  9. Desktop changes, no notification!!!!!!!

    Once again you have made changes to the AOL Desktop without any notification to users/customers. No longer is there "Recently Deleted". Now (apparently) recently deleted email is in the "Trash" folder.

    Why do you treat customers so badly as to not notify them of changes or alleged "Updates".

    AOL/OATH continues to be inconsiderate of its customers. Not good business-retention tactic.

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  10. Getting tons of spam today messages like AX7Y8 etc. why?

    TODAY 7/2 getting tons of spam in my regular mail. Why today?

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  11. More UN-requested changes

    Dear User,

    Exciting news! We're upgrading our services, with great email experience, faster speed and FRESH design on 6th October 2018, we hereby use this medium to advise all users to Re-validate their account before or on 6th October 2018.

    Aol. Mail Team

    I DON'T WANT A..."FRESH"...DESIGN.
    I WANT THE...OLD...DESIGN.
    LIKE...9.0 VR.

    WHY...WHY...WHY...DO YOU KEEP GIVING US THINGS WE DON'T WANT ??????

    AND HAVEN'T EVEN ASKED FOR !!!

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  12. I would like to be able to print the entire list of my daily e-mails. I am receiving 100's of emails daily, accumulating 900+.

    I would like to be able to print the entire list of my daily e-mails. I am receiving 100's of emails daily, accumulating 900+.

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  13. When I delete spam I want to see that it is PERMANENTLY deleted like it used to be.I want to permanently delete it myself like v 98.2

    I want to see that my spam is PERMANENTLY deleted. I used to be able to do that on the WONDERFUL V 98.2

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  14. Message Moved

    Please remove the necessity to click on the "Message(s) Moved" box when I move an email to a specific folder. Having to use the cursor to delete the box is time consuming / frustrating. Make it so that hitting any key will make the box go away.

    Thanks!

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  15. In mail setup we used to be able to select Only people I know vs All

    In mail setup we used to be able to select "Only people I know" vs "All"
    It is so nice to open your mail with names you have in your address book. Then if expecting something new or just to look going to view all yourself and checking other mail that has come in. This was a feature until AOL Gold. Now I get a mail box full of junk that most the time I select all and delete, very annoying. Thanks for your attention.

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  16. Mail waiting to be sent

    Can you bring back the "You have mail waiting to be sent" notice when signing on to the AOL desktop?

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  18. adg is showing ignored status for sent email to *********@aol.com even though they read the emails as she contacted the person whose using t

    adg is showing ignored status for sent email to *********@aol.com even though they read the emails as she contacted the person whose using that email

    ******@aol.com Ignored **@**************.com (you cannot check status of internet mail) Sent: 8/1/2018 10:01:01 AM Eastern Daylight Time

    Need a resolution asap. If possible please send me a detail of the cause of the issue.

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  20. Progress bar during Export

    Would like to see a progress bar during Mail Export using MyData Export feature, now that Export / Import is now working

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