AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
354 results found
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As I scroll down to read e-mails, I often stray a bit and accidentally send my mail to the SPAM folder. Bigger margins please. Thanks.
Please increase the margins to the right of the e-mail so that it is more difficult to accidentally select icons in close proximity.
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Voice Command for Email
I hope that you would develop or add a feature in AOL Desktop Gold that let us hear the email or have an option to make AOL Desktop Gold read emails for us.
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Rapid flashing AOL ads and law suits
I've got three emails open and my desktop email window. There are four, rapidly flashing ads driving me nuts and making me sick to my stomach, so that I can't work. Maybe you, AOL, don't care about that, but are you aware that, for someone with epilepsy, that type of rapid, flashing movement can cause a seizure? And perhaps a law suit? Do you actually believe that those ads sell anything? Maybe people click on them just to try to stop the movement, but if I could stop them long enough to read whose ads they are -- or when…
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I have been on AOL since the early 1990's and have had little to no problems until AOL DESKTOP Gold! It is horrible & I may leave AOL!!!
AOL GOLD is horrible?? May leave AOL, been a member since early 1990's. Only started having problems since GOLD came out. It ******!!
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DELETING
Restore instant delete, Suddenly, you now have to confirm each and every delete. Total waste of time and really aggravating, especially if you have a number of items you want to delete. It's also unnecessary as if you delete something accidentally, you just go to 'recently deleted' and 'restore'.
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Fix the language
It is bad enough that social media users are destroying our beautiful language, but for far too long we have had to listen this provider tell us "You've got mail." First of all, "You have mail." is proper, and doesn't need the "got which is so very overused today.
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friends sent to spam
There is a problem in the SPAM procedure. Everyone I know who has AOL periodically finds their friends sent to SPAM. We spend days fishing them out and marking them This is Not SPAM, and then they finally go back to normal and another person gets marked SPAM. I have one friend who doesn't get the point that this is systemic, not individual, and she just spent 4 hours on the phone with a tech trying to get my emails to go back into New instead of SPAM.
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Attachments
Eliminate having to save every attachment before printing. This is a pain and a waste of time. Gmail and other accounts don't have this step
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print attachment name on email
Print attachment names when printing emails
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Graphics
I WANT TO KNOW WHY YOU HAVE THE NERVE TO CHARGE ANYTHING EVEN IF IT WAS ONE CENT, FOR A SERVICE THAT DOESN'T WORK BUT ONLY CREATES HIGH BLOOD PRESSURE!!! I SEND EMAILS WITH GRAPHICS IN THE BODY OF THE EMAIL AND WHAT DO MY FRIENDS SEE? LITTLE AOL BLUE BOXES THAT DON'T SHOW A **** THING. SO NOT ONLY DO I HAVE TO RESEND THE EMAIL AND HOPE IT GOES THRU THE SECOND TIME, BUT TO DOUBLE CHECK EVERY SINGLE MAIL I SEND TO BE SURE THE FRIGGIN GRAPHICS SHOW UP. WHY DO I HAVE TO PAY FOR A…
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Email Export glitch: No way to export an AOL email address book to Constant Contact for bulk mailing service. Tech Zack tried even webmail.
Bulk email export glitch. No way to export an AOL email address book group folder to Constant Contact for bulk mailing service. Your tech Zack tried multiple ways--including web mail through Microsoft Edge. No dice. I have pages to enter into an Excel spreadsheet format--one at a time. Ugh.
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AOL.s (VERIZON "OATH") is NOW "FULLY" controlling my AOL E-MAIL ... and you need to stop this **** "immediately"
Now that you 'selectively censored' who I get my e-mail from - You need to restore my e-mail servive to what it was previously, and IMMEDIATELY ... or you'll have to answer to my Congress persons !!
Btw, I'll actually (hand) WRITING to them on this "complaint" tommorrow .. because you already have too much control over my internet, and 'far over' and "above" your "TOS rules" -
a answer to the person who happen to have trouble with sending his email...
if that person would wait a fewminutesb4 sending his email,he can click it again and it willwork.....
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Email Highlight Changes
you made changes with last update that means I have to take more time. Used to be that whatever line in email was highlighted that I could delete. But that line is no longer really highlighted. I now have to click on it to actually highlight it before I can delete. Please go back to original email action.
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why can't ADG have a "reformat" feature to reformat email received with text down the center ?
sometimes i receive email that already has the text down the center of the page, sometimes character by character. other times , i'll send out an email and the recipient receives it the way i described. i've been told so many copies have been passed, that the margins are affected. I understand any other provider has a "reformat" tool. I can't find it. so why can't adg have a "reformat" tool????
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Deleting emails
I have to verify every email before deleting. My hands are bound with arthritis! I am desperate and looking at other Carriers! Help!
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Reinstatement of Blocked Email
Reinstate the blocking of ALL emails when I am on vacation. You are charging for it now!!!!! Ridiculous!!!
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Please add click and drag for emails. I do not want to open or down load an email that might be a phish.
Please add a feature to deal with possible phish emails. I do not want to open to forward to aol_phish nor do I want to down load the attachment so you can see what is being sent. I would like a feature like outlook has that allows the email to be attached without opening to another email.
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No sense leaving a message after seeing so many AOL customers having problems with the AOL Desktop Gold.
With the large number of problems being experienced by AOL members it seems AOL would have made sure the Gold was working properly before launching it. Many great features were left out and so many other problems. Sorry state of affairs. Been an AOL member for many years and sad to say the GOLD is not AOL standard.
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So you closed the issue I have, Did that fix my issue. No it did not, maybe you should fix before you think it is resolved What a concept.
Send a issue you deem it is finished, must be corrected or right. Everything is easy on the internet, NOT I STILL HAVE THE SAME ISSUE, LIKE WORKING WITH A KID
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