AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
209 results found
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in my Mail folder " Saved on my PC" I have a sub folder , which I cannot delete..
in my Mail folder " Saved on my PC" I have a sub folder , which I cannot delete.....always getting error code EC-4020 and please try in 5 minutes
Can you check on that
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Red number on aol desktop gold email
I have noticed that when I'm on aol desktop gold on my desktop which has amd hardware, the red number by the read icon goes down as I'm going through my email and yet on my laptop, which has intel hardware, the red number by the read icon doesn't always go down as I'm going through my email.
Looks like a bug in the aol desktop gold software.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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AOL DESKTOP GOLD SETTINGS
I TYPE A MESSAGE ON WORD SINGLE SPACED.
I COPY AND PASTE TO AOL EMAIL.
AFTER IT IS SENT IT IS RECEIVED DOUBLE SPACED
IT ALSO HAPPENS WHEN I TYPE DIRECTLY IN AOL EMAILI TYPE AOL EMAILS SINGLE SPACED.
AFTER THEY ARE SENT,
THE EMAILS RECEIVED ARE DOUBLE SPACED.
PLEASE FIND A WAY TO CORRECT THIS.
I KNOW THAT IT IS A PROBLEM FOR MANY OTHERS
THANKS
mspain0626@aol.comIf the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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stop ruining my AOL GOLD by changing it
Now it is completely unworkable since I just signed on.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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ME SCREEN SHOT PHOTOS are still fuzzy and grainy still WITH AOL DESKTOP
why WHY IS IT THAT ME SCREENSHOT PHOTOS ALWAYS TURN OUT GRAINY AND FUZZY WHEN I USE THE DESKTOP APP IN WINDOWS
I sent the SAME photo from AOL.COM to the aol tester I wish I could attach the screenshots here AND they WOULD SEES the difference !!!!!!!!!
THIS DOES NOT DO THIS WHEN I USE THE THE WEBSITE AOL.COM
DO YOU HAVE SOME FREAKIN COMPRESSION THING GOING ON IN THIS APP??? IF SO YOU NEED TO TAKE IT OUT!!!!!!!
that article should be much larger and clearer then this and its hard to read all of the text words…
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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improve aol desktop gold email
After getting the newest update for aol desktop gold, the email, while improved, is still not right and I have had the aol software close out of the blue while going through email.
Not a big deal though.If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Lost "MAIL SETTINGS". Comes up as a black box if it comes up at all
Bring back settings. They've disappeared
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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HOW TO TURN OFF THIS COMPRESSION THING ITS RUINIG MY PHOTO MAPS
IN THE AOL DESKTOP SOFTWARE MY MAPS ARE FUZZY AND AND GRAINY DO TO SOME COMPRESSION YOUS ALL MUST BE USING IN THIS SOFTWARE!!! I WANT TO TURN THAT OFF!!! HOW HOW DO I DO THIS??????????
IF I CANNOT TURN THIS COMPRESSING THING OFF THEN YOUS TAKE IT OUT AND OR DISABLE IT
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Why do I have to click on email twice to get it to open? This has just started. New glitch?
Why do I have to click on email twice to get it to open? This has just started. New glitch?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Cancel my aol mail account
I have been hacked on my e mail account I need to cancel accou
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Please fix the copy/paste function - it seldom works and now has a copied bit of text stuck in the copy memory so it's messed up other sw!
In GOLD, the copy/paste function in Write does not work correctly. Usually it doesn't copy at all; now it is holding onto the last thing I managed to copy in AOL several days ago so that I cannot copy anything else from any application. I just keep getting that same bit of text from an AOL screen. I see others have complained about copy/paste, but you've closed the issue. But it is NOT fixed yet!! Please reopen!! Thanks
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Fix whatever is causing the EC 4004 and EC 4008 errors when trying to read and send emails
Fix the cause of the frequent EC 4004 and EC 4008 errors that delay reading and sending emails.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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HELP FOR EMAIL PROBLEMS
I now have 94 emails waiting for me to read, but I can't get to them....the page stays BLANK. I have SIXTY!!!! SPAM to get rid of, some duplicates I've gotten rid of numerous times. BUT WAIT, THERE'S MORE! Now when I tap "Delete All" of the SPAM, it disappears and then reappears in the regular delete area so that I have to do each of them ONE AT A TIME!!! And WHY, WHY, WHY do you send some of the regular deleted emails BACK TO ME the next day????
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Please give us a call at 1-800-827-6364 and one of our technician will assist.
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my mail is not staying available for more than a day. I can't find emails that are over 24 hrs old
If I have mail that is over 24 hrs old, it just disappears in the new mail box and after 48 hrs is gone from my old mail box... this just started to happen in the last few days.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Old emails showing up when I open my mail.
Old emails I have read for August are showing up when I click on Read. Please fix this
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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day three and aol is still not functioning despite paying for repair service
aol mail has not worked now for three days and aol desktop barely runs
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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for the last 24 hours aol mail has not worked properly
aol mail has not worked properly for the last 24 hours
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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My email box is going hey wire....
When I read an email and then mark it unread it would stay in fine print, that way I knew that I had looked at it. Now when I open an email and mark it unread, it goes back to bold like I have never opened it, so now I have a box full of what looks like to me, emails that I have never looked at and it has screwed up my entire system. Emails that I had a handle on and now I can not tell what is what anymore and it looks to me like I need…
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Mail I have read is staying in my New mail folder instead of just the IN or Old mail folders as it did until 2 days ago.
Mail I have read is staying in my "New"mail folder instead of moving to the "IN" or "Old" mail folders upon closing Mail on the AOL Desktop Gold -- this just started happening 8/17/2020. Was there an update that caused this?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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