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200 results found

  1. Cancel my aol mail account

    I have been hacked on my e mail account I need to cancel accou

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    5 comments  ·  Mail  ·  Admin →
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  2. Please fix the copy/paste function - it seldom works and now has a copied bit of text stuck in the copy memory so it's messed up other sw!

    In GOLD, the copy/paste function in Write does not work correctly. Usually it doesn't copy at all; now it is holding onto the last thing I managed to copy in AOL several days ago so that I cannot copy anything else from any application. I just keep getting that same bit of text from an AOL screen. I see others have complained about copy/paste, but you've closed the issue. But it is NOT fixed yet!! Please reopen!! Thanks

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    7 comments  ·  Mail  ·  Admin →
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  3. Fix whatever is causing the EC 4004 and EC 4008 errors when trying to read and send emails

    Fix the cause of the frequent EC 4004 and EC 4008 errors that delay reading and sending emails.

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    1 comment  ·  Mail  ·  Admin →
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  4. PROBLEMS SENDING MAIL

    THIS IS OUTRAGEOUS.......HAVING PROBLEMS SENDING MAIL,CODE5016 !!!!!!!!!! TRY AGAIN IN 5 MINUTES & IN 5 MINUTES YOU STILL DON'T SEND THE MAIL !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! AOL GOLD IS THE MOST WORTHLESS "AOL" WE EVER HAD !!!!!!!!!!!!!!!!!!!!!!!!!!! YOU & YAHOO CAN GO TO **** !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    1 comment  ·  Mail  ·  Admin →
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  5. HELP FOR EMAIL PROBLEMS

    I now have 94 emails waiting for me to read, but I can't get to them....the page stays BLANK. I have SIXTY!!!! SPAM to get rid of, some duplicates I've gotten rid of numerous times. BUT WAIT, THERE'S MORE! Now when I tap "Delete All" of the SPAM, it disappears and then reappears in the regular delete area so that I have to do each of them ONE AT A TIME!!! And WHY, WHY, WHY do you send some of the regular deleted emails BACK TO ME the next day????

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    2 comments  ·  Mail  ·  Admin →
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  6. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →
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  7. my mail is not staying available for more than a day. I can't find emails that are over 24 hrs old

    If I have mail that is over 24 hrs old, it just disappears in the new mail box and after 48 hrs is gone from my old mail box... this just started to happen in the last few days.

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    2 comments  ·  Mail  ·  Admin →
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  8. Old emails showing up when I open my mail.

    Old emails I have read for August are showing up when I click on Read. Please fix this

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    3 comments  ·  Mail  ·  Admin →
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  9. day three and aol is still not functioning despite paying for repair service

    aol mail has not worked now for three days and aol desktop barely runs

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    1 comment  ·  Mail  ·  Admin →
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  10. for the last 24 hours aol mail has not worked properly

    aol mail has not worked properly for the last 24 hours

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    1 comment  ·  Mail  ·  Admin →
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  11. My email box is going hey wire....

    When I read an email and then mark it unread it would stay in fine print, that way I knew that I had looked at it. Now when I open an email and mark it unread, it goes back to bold like I have never opened it, so now I have a box full of what looks like to me, emails that I have never looked at and it has screwed up my entire system. Emails that I had a handle on and now I can not tell what is what anymore and it looks to me like I need…

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    0 comments  ·  Mail  ·  Admin →
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  12. mail folders still missing

    Mail folders still missing in 11.0.2878. I have to log on and off several times to get them to return. Sometimes its all of the folders, sometimes its just a partial list.

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    0 comments  ·  Mail  ·  Admin →
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  14. Mail I have read is staying in my New mail folder instead of just the IN or Old mail folders as it did until 2 days ago.

    Mail I have read is staying in my "New"mail folder instead of moving to the "IN" or "Old" mail folders upon closing Mail on the AOL Desktop Gold -- this just started happening 8/17/2020. Was there an update that caused this?

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    1 comment  ·  Mail  ·  Admin →
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  15. font

    There is a problem with the font and it must be repaired. It does not change including incoming emails. The computer is not allowing me to choose the font of my choice. This is NOT an idea, it is a problem with a complaint.

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    1 comment  ·  Mail  ·  Admin →
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  16. The Envelope icon on the start up window on both sides on the right hand side top corner and on the left hand side is not working anymore

    The Envelope icon to open up the email on the start up window on both sides on the right hand side top corner and on the left hand side is not working anymore.

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    2 comments  ·  Mail  ·  Admin →
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  17. mail screen clutter

    When I read and close an e-mail, I have to close out of mail completely and get back in to read another e-mail. If I don't, although the e-mail I'm closing does go away, it is replaced by solid blue covering the rest of the mailbox. THIS DOES NOT HAPPEN WITH MY GOOGLE MAIL ACCOUNT or any other application.

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    0 comments  ·  Mail  ·  Admin →
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  18. Why can I only see a limited number of the emails in my inbox?

    Desktop Gold will only let me view a very limited number of new and old emails, though I have many more. I have to go to Google and aol.com to read and deal with the rest. This is annoying, as I am paying a monthly fee for more convenience and help.

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  19. Big Graphic change in Email

    As a member of several graphic groups, we have always been able to see all graphics included in the email. Now all of a sudden you have completely changed it. As usual without a warning or explanation, you are making us work much harder and take extra steps!!! Why is it that it appears to be your goal to take all the good and popular things we've enjoyed for years away and make things so difficult..... WHY???
    can't you return the way we showed our graphics just a week ago??

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    2 comments  ·  Mail  ·  Admin →
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  20. WHY is most of my mail going directly to the deleted file ??

    why is a lot of my mail going directly to the deleted file I have been with AOL since 1995 and getting very disappointed with AOL

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