AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
354 results found
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When expanding a folder, the pfc goes to the top.
In previous versions of AOL Desktop and AOL GOLD, when expanding a folder that has a sub-folder, it would stay at that location. Now it goes to the top and one has to scroll back down to select the sub-folder. This needs to change
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Forwarding emails to yourself Strips Link Functionality:
Don't know if anyone else is experiencing this, but when forwarding a "your item has been shipped" email from Amazon, AOL strips the link functionality from the orange "Track Package" button in the body of the email. Very annoying, can this be fixed please?
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This new [Unsubscribe] next to the From line of the email - why is it there?
It isn't on every email I receive. Some members of many groups I belong to have it in their emails to me and others don't. Why would I unsubscribe from a private person's email? If this is AOL's way of trying to do the "Do Not Call" list for spammers, isn't it just telling them our email addresses really exist. I learned years ago to NEVER reply to a spam message - isn't that what the unsubscribe would do if a spam message was in with our regular messages?
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signature on
Add signature info to Iphone emails automatically. Your excellent tech officer Felix attempted to do this. We both learned that this is currently impossible which I find shocking and unbelievable. This should have been possible 20 years ago. Please Fix immediatedly
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"move to" for sent emails
when trying to use "move to" for sent emails, the only option is "on my pc". the "on aol" option is gone.
the "on aol" option for any other email is there, sent emails is the only place it is missing now.
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FUZZZY AND GRAINY photos WHEN I UPLOAD SCREENSHOTS WHY IS THAT TAKE OFF THAT COMPRESSION THING IN YOUR SOFTWARE!!!!!
I wonder why why is it when I send a photo upload a photo taking a screenshot it turns out so grainy and fuzzy it's very frustrating and very inconvenient as to why it keeps happening
I'm thinking that you guys are using some compression in the software that's compressing my photos that's making them turn out blurry and grainy please don't do that will you take that off of my account to where my photos are not compressed I get tired of telling people that it's not me it's freaking AOL that's doing that
When I send stuff through the…
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AOLdesktop gold
log in, aol upon pressing read logs off
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Paragraph
Why can't a new paragraph be entered into a Reply with the "Improved, vastly deficient AOL"?
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Create an email app for phones
I know there is one but it is not dedicated to email and does not even have the "you've got mail" alert tone if not going to fix the existing one at least create a better more simple one that is strictly email for gold members.
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Can not delete own email folders build in `"Saved on my PC" ....!!!! Your request could not be understand by Server Code : EC-4001
Can not delete own email folders build in `"Saved on my PC" ....!!!!
Get the following message :
Your request could not be understand by Server Code : EC-4001
or
EC-4002 -
Scroll Bar Needed
When reading an email and go to file it in a folder, need a scroll bar to quickly select a file folder.
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mail filter
3-11-2023
Please/thanks.
From: Bev Jeter, BevJeter@aol.com, cell 703-819-5086.
Am using windows 10, desktop, edge, & paid AOL desktop gold.
AOL is automatically modifying/updating/changing my AOL daily.
Tell me exactly what these daily modifications are accomplishing?
Today I have Revision 11.0.4060
Below are my following complaints/suggestions regarding block unwanted mail/mail filters.
1. The add/create filter move to folder, displays Trash as a selection folder.
2. Settings – mail, displays move to recently deleted, not trash.
3. My mail folder displays recently deleted folder
4. My filter selections are always for my mail trash folder.
5. I always want to see… -
emails aol is denying access to
Why are all the emails I received from conservative sites being denied access by aol? This is out and out censoringof opinions you do want me or other users to read and it is totally unacceptable!
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Yellow bar
I still don't like the yellow highlight, but it is much less annoying now that it does not shift everything because it was larger vertically. But there still is one exception - when the yellow highlight overlaps the blue (selected) highlight, the size changes and this is visually annoying and distracting. Simple fix get rid of the yellow bar altogether, but otherwise fix the size issue when on the selected (blue) line.
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aol failing again mail slow to work or open or send
aol mail is slow to open slow to send aol is more interested in censor ship then fixing their platform
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auto-suggestions
I am told by AOL Help that you cannot edit auto-suggestions on Desktop Gold. That should be fixed. I mistyped an address and it keeps trying to send it to that bad address. I want to delete that auto-suggestion.
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Read messages in the "New" forlder
LEAVE the New messages that I have read IN my New folder until I switch to a different folder.
In other words, THE WAY IT USED TO BE.
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Do NOT move the read messages to the Incoming Saved folder when I change the message sorting in my New folder.
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Past few days new incoming mail does not scroll up to be seen must be done manually. Return to automatic new incoming mail to scroll up
Past few days new incoming mail does not automatically scroll up to be seen, must be done manually. Return to the automatic new incoming mail to scroll up.
I had an AOL tech in my desktop Gold AOL and all is working normally and he suggests this must be a new feature. This may be true but I cannot believe AOL would do this as it inconveniences the Gold member.
Fix and or return my feature to automatically scroll to the top and newest incoming mail fro me to see.
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When I delete all spam it ends up recently deleted or trash
When I delete all spam it ends up recently deleted or trash
- Don't see your idea?