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AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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353 results found

  1. We're glad you're here

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  2. recover lost files tab

    Please remove "Recover Lost Files" tab.

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  3. Seeing sender's complete address at hover

    Bring back the ability to see the sender's full address when you hover over it!! Why in the world would you think about removing this SECURITY feature? If it's not clear who the sender is, we now have only two options - open it and potentially find a problematic email or delete it and find out later that it was something necessary.

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  4. Delete button

    Need to remove Deleted Mail from being right below Delete.
    Still need to see deleted emails but need to button moved.

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  5. Sent email delivery

    Please add the ability to see if an email that I sent to someone was received by that person and opened.

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  6. E-Mail Lists Shift Vertically When Cursor is Moved Inside the List

    When the cursor is moved into a list of e-mails, all of the e-mails below the position of the cursor shift downward. When the cursor is removed, the e-mails shift upward. This is distracting.

    Has anyone else noticed this behavior? If so, join me in requesting that this be fixed.

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  7. New Update leads to more ***** ups!

    Every time AOL does an update it screws something up....last update to REVISION 11.0.3800 now has my Old Email listing all screwed up! Mail from last year in with last week, last month on top, yesterday's mail mixed in all over the place instead of being listed first...Happens ever "Darn" time AOL does an update...If AOL was FREE I'd expect problems but I PAY for these headaches but not much longer at this rate! Also...half the time never told if the email I just sent was actually sent....really is a "PITB" (pain in the butt) but you know what I…

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  8. Aol needs to put the camera back on the email to insert pictures in email again as well as instant messeges would be nice to have again too.

    Aol needs to put the camera back on the email to insert pictures in email again as well as instant messeges would be nice to have again too.

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  9. Other mail providers

    Are some other mail providers not recognize my email address as valid to send mail to me?

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  10. will aol ever work as it should?

    wjile trying to down load a video from my phone aol again fails
    An unexpected error occurred.
    There was a problem downloading the requested file. Try again later.

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  11. Glad your recent font enlargement of highlighted email addresses is gone today!

    Thank you for getting rid of the enlarged font when email addresses were highlighted. It was extremely annoying. It was so awful that I considered canceling AOL and just using Google or Safari to read my mail.

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  12. email in aol desktop gold

    I like the latest build of aol desktop gold. A lot of fixes in place. The software is a lot more better than before. AOL doesn't seem to crash as much

    A big thank you to the IT department.

    However, I know that there is still work to be done and I'm sure that aol desktop gold still needs work.

    The email is still not quite as smooth as it could be. I have both a gmail and yahoo email account and both of those email accounts are very smooth when switching from new to old to sent email.

    For…

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  13. CHECK FOR UPDATES

    KEEP YAHOO "OUT" OF MY PC & ILL DOWNLOAD THEM OTHERWISE I WON;T !!!!!!!!!!!!!!!!!!!!!!!!! NICE GOING "LYING" AOL !!!!!!!!!!!!!!!!!!!!!!!!!!

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  14. Add the Attachments Listing to Email Print Outs in AOLGold, like it is in the Browser Email Print Out Feature

    Print out of Email with Attachments, from Browser Access, gives me a listing of the Attachments on the print out.
    Print out of Same Email, from AOL Desktop Gold, does NOT give me the same feature. I cannot see a list of the attachments.
    Please add a feature to AOL Gold, so that my print outs includes a listing of all the attachments sent.

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  15. Filter out bogus "AOL" contacts

    AOL should be able to filter out bogus emails purportedly from them, and not send them out to recipients.

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  16. Other Mail

    mail providers not recognize my email address as valid to send mail to me?

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  17. spam

    spam folder are not being automatically cleared after 7 days

    -AOL TEC

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  18. Bring back the Auto BCC for emails you deleted from this latest version.

    Bring back the Auto BCC for emails settings. You deleted from this latest version.

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  19. email address book

    You used to list email addresses by alphabetical name and now you list them chronologically. That makes an address hard to find!

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  20. Read my email setting

    I noticed that the newest aol desktop gold build includes a read my email setting.

    While this is nice to have, a few issues are present.
    1) On my laptop, I have the highest possible resolution set for windows 7 and yet the read my email icon is half hidden. There should be a way to either scroll down or reduce the size of the icon.

    2) While the read my email icon is nice to have, not everyone will use it so have a way to customize the icons on the right hand side of the email window.

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