AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. ability to change the time of receipt of email.

    the time stamp for receipt of emails is 3 hrs behind me (I'm on east coast, setting is west coast) and I have learned from tech support there is NO WAY to correct it.

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  2. "BLOCK EMAIL" made simple + easy!

    PLEASE, include a "BLOCK EMAIL" option in the drop down window when an email is clicked on. Having to type in the address(es) in the current block email system is VERY tedious and they change their addresses hourly. I AM SICK-AND-TIRED of all these, "I want to have *** w/ you." emails, etc. ****! Make it easy!

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  3. Does AOL offer encrypted email?

    I can't find encrypted email, doesn't AOL offer encrypted email?

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  5. Emails in alphabetical order

    I am not no longer able to view my sent emails in alphabetical order.

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  6. When I save multiple messages on AOL Desktop Gold, I receive a confirmation. However, when I save only a single message, I do not receive a

    When I save multiple emails from AOL Desktop Gold into a folder on AOL, I receive a small confirmation message from AOL. However, if I save only a single email, I do not receive that small confirmation. Can you kindly fix this? The confirmation is very helpful because if I accidentally save a message into the wrong folder, the confirmation alerts me to my error. If a mistake is made and I have no confirmation, I'll never find the message again. Thank you for considering this.

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  7. cortextoxyonline

    Moderators: Simply marking the numerous threads on this and related topics "closed" doesn't actually fix the problem. Perhaps the AOL technical staff isn't aware of this?

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  10. AOL problems again today waiting forever for everything

    AOL problems again today waiting forever for everything

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  11. When sending an email, please give users an option whether they want to add the name next to the email address or not. Please add this in th

    When sending an email, please give users an option whether they want to add the name next to the email address or not. Please add this in the settings ASAP

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  12. Use an asterisk (*) to when you have multiple spam such as Version@choice.girtin.net, version@spondulicks.org, version@suit.hygeist.org. E

    Use an asterisk () to when you have multiple spam such as Version@choice.girtin.net, version@spondulicks.org, Version@suit.hygeist.org. Example: Version@ That would take care of all spam starting with Version@ and no need to list each one in the Block Spam.

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  13. Recently, AOL GOLD changed the email program so that if I have an email open and another email lands in my mail, the open email moves to old

    Recently AOL GOLD changed the email program so that if I have an email open and another email lands in my mail folder, the open email automatically moves to Old Mail. It is very inefficient to have to move to old mail to delete the email I just finished.

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  14. cortextoxy.online

    Please block the cortextoxy.online domain.

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  15. AOL Mail in "Paid-for Desktop GOLD"

    Too **** slow in getting emails. Recommend everyone use the backup aol email and cancel Gold until aol fixes this!

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  16. quickfind

    Quickfind - due to quickfind starting to search before I finish entering the parameter, it ties up the system and makes it difficult to completely enter the criteria. For example, I need to look for the word "insite" in my mail, and it gets stuck at "in", searching through mail for minutes before it finally lets me enter additional letters for the word. Additionally, because it is stuck, I cannot make corrections if I need to change the criteria or correct a misspelling until the search finally completes enough to make the cursor available to continue typing.

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  17. Close the mail box

    Before I used to close the mail box to avoid junk mail, please bring it back. I report this two year ago, you people, don't do nothing. work do your job.

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  18. Mail, not enough space to write long text

    When I write a long text at the and I can't type normal, instead I ending typing likethisnospacesthemoreihitthespacenothinghappen, is this normal to type like this? I report this twice, is been more than two years, still the same. You people don't do nothing good....

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  20. blocking emails from "host" server

    would be helpful if you could get a program written to block email that are coming with the designated server as "host" - i don't have any of my email contacts coming from "host" = they are simply coming from commercial entities that i do not need in my emails

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