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200 results found

  1. Emails: Personal File Cabinet Folders Disappeared! HELP!

    PFC folders: a random selection of about half of my AOL GOLD email folders mysteriously disappeared. The AOL Service Technician advised "not stored anywhere; no way to retrieve". How can this be possible?!
    I lost dozens of old emails with critical information.
    Per an Internet search, this has happened to others within the past 6 months, and has been reported to AOL by others.

    Have the emails simply vanished? They never even turned up in my trash. I want them back!!

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    2 comments  ·  Mail  ·  Admin →
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  2. LACK OF EMAIL SERVICE

    NO EMAIL SERVICE

    Bad enough all last night (3/29/2019) could not send email. Now today same thing!!! Now just let me save it to "MAIL WAITING TO BE SENT"
    YOU WON'T EVEN LET ME DO THAT!!!!
    WHAT GOOD ARE YOU???

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  3. Deleting Emails

    We can delete all spams with one click but can not do that for our regular email...which is a pain...BUT when you delete them and only find them to reappear...now that's really a pain in the #$%*&...

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    One of our Technical Support agents can help you with this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  4. ADRESS BOOK

    WHAT IN THE **** DID U DO WITH MY ADDRESS BOOK ?????? R U ALL NUTS AGAIN ???????????????????????

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    Let me put you in touch with one of our Technical Support agents to help you with this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  5. Why

    Why when I send someone an Email with a picture and I look at my sent mail all I get is a blank screen with a tiny box in the upper left that can't be opened or expanded? It didn't used to do that. Extremely annoying.

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    Please call our AOL Desktop Gold team at the number 1-888-265-3733, in order to have one of our Technical Support Agents investigate the cause of this issue.

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  7. What is going on with AOL mail??

    Often now getting "wait 5 minutes" notice; other options, like address book are not available. Have used AOL over 20 years, but you are going to lose me if this continues.

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  8. Technical support issues re: email

    For the last couple of weeks, almost all of my email is going directly to spam. I've checked every 'settings' and 'email' option available to make sure I have no one blocked, but it still goes to email, EVEN AFTER I have clicked on each entry to say "This is not spam." I've 'chatted' with tech support twice - no luck. I've also called aol twice,
    no luck, even tho one of those calls was to a 'higher level' of tech support. Now what do I do?

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  9. Please reinstate my email ******@aol.com to the Glenview Community Church list serve: Client ID Number: 338496. If you have any questions,

    Please reinstate my email *******@aol.com to the Glenview Community Church list serve: Client ID Number: 338496. If you have any questions, please call me at *--*. Thank you for your assistance to this matter It does not show under settings that I have ever blocked Glenview Community Church

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    If you are not receiving emails, I’d like to have one of our Technical Support agents to help you with this. Please call our team at 1-800-827-6364.

  10. Mail jumble

    Every so often my New mail gets all jumbled showing stuff from 2014, '15, etc. in no particular order. New mail is buried somewhere. The only way to restore it is to restart the computer.

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  11. mail is not opening today on gold

    mail is not opening on gold today

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  12. mail doesn't download with windows 10 update

    Mail does not work with after Windows10 Update

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    Let me put you in touch with one of our Technical Support Agents to look more into this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.

  13. See below

    I can only delete one incoming mail at a
    Time. It takes forever. That is rediculous. It was not always that way.
    On comcast Email. I can check on a whole bunch of mail and delete all of it
    The same for “yesterday”. It depends on when you check your mail. There is no date. Nor or what day.
    Who has time to guess and for why.
    I would think this would have been all figured out.

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  14. Bug in New Spam Settings

    I mistakenly added a word to the list of specific words and phrases (then realized it was a bad idea, as now hundreds of emails are being sent to the Spam Folder). When I try to remove it, I get an error: "We seem to have trouble sending this request. Please try again in 5 minutes. Code: Forbidden." No matter how many times I've tried, the "spam" word I want to delete won't go away! Please fix this!! I can provide a screenshot if you need it.

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  15. Delay in getting email on desktop

    I can't see any emails after mid-August from the AOL desktop. Emails show up much faster on the mobile app and in other apps using my AOL account. On the desktop, whether on the AOL desktop or by going to aol.com, there is a serious lag in the time an email shows up.

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  16. AOL Gold May 2019 crashes every 5 minutes

    AOL Gold 11.0.2285 in Windows 7 now (since May 2019) crashes every 5 minutes trying to read mail.

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  17. The swamp has hit my address book

    something stupid is happening. My address book is swamped with additions I did not enter !
    How can this happen ? Most important , how do I stop this intrusion !
    Just when one reaches the point of accepting the fiasco of changes that have been passed off as "improvements" then you find another curve ball

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  18. can't update emails past 6/7/19 in aol gold desktop

    can't update emails past 6/7/19 in aol desktop

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    Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.

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  20. Forwarding E-Mail from Indiana University E-Mail Address to AOL E-Mail Address

    I have been an AOL subscriber since I went online, over 25 years ago. I have also been an adjunct professor of law at Indiana University's McKinney School of Law over that same time period. For the convenience of both myself and my students, I have always forwarded e-mail sent to my IU e-mail address to one of my AOL screen names, **@aol.com.

    However, following my usual practice in preparation for the new academic year which will start this next week, I tested the forwarding feature last week. Much to my chagrin and disappointment, it no longer worked. Instead, I…

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