AOL Desktop Gold


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  1. Just got an email from AOL - Is it legitimate or not???

    I just got the email below (copied) it was sent by sentesi@aol.com. Is this legitimate or not??? please advise asap!
    AOL MAIL

    Prior to AOL! Agreement

    "Starting on November 10th, 2021, AOL! customers who have not updated their email account will no longer be able to log in to their AOL and through email addresses.

    Customers will have to Verify their email address to confirm
    Kindly click on the attachment to re-login and verify now! We apologize for any inconvenience caused.

    CLICK HERE TO VERIFY NOW

    Thank you

    Privacy  |   Copyright © AOL Inc, 2021. All rights  reserved
    

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  2. Email address for AOL to forward fraud. That way we can alert AOL of stuff currently circulating.

    Most companies have a email account where one can forward, from their personal AOL account, to that company to report a suspected fraud email. Such as: abuse@AOL.com This would save a lot of time. PS What is user voice?

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  4. email changes

    I keep getting emails to change my aol mail to a non-aol email application. Why am I paying for AOL Gold if I can no longer get my mail safely on it?

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  5. Update mailbox.

    E mail says to update my mailbox. Sounds fishy. Is this legit?

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  6. Official AOL Emails should be marked as such more clearly

    Mark official AOL emails more clearly like they were before. They seem to have a slightly different color mail icon but previously the icon & the actual email when opened was clearly indicated as "Official AOL Email". Also if they are indicated as official AOL correspondence how do these emails sometimes end up in the Spam/Junk folder? In this day of so much spam it is important to know what is official.

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  7. AOL verification code -

    Got and email
    AOL Your verification code is [ letters given ]
    What is this - a scam or what. Been on AOL for years and never seen this!!!

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  8. i am getting emails that DO NOT have my address on them how are they coming to me ???

    get you server fixed i am getting emails that do n ot have my address on them !!!!! i have screenshotted it where do i send it ????

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  9. I get spam from Unknown Senders even though in my settings I have checked to hide and disable

    I have checked in my mail settings to hide and disable mail from Unknown Senders. I am still getting this junk in my Spam folder. Why doesn't hide and disable, hide and disable?

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    Thank you for your feedback.
    Take control of your inbox by keeping your spam list up to date.

    1. Click the Spam Settings tab.
    2. In the box under “Block mail from addresses I specify,” enter the email address you want blocked.
    3. Click the + icon
    4. Alternatively, to remove the address, click the X icon next to the address you want removed.
    More info in this article: https://help.aol.com/articles/aol-mail-mail-settings

  10. Using Unread Button is Now Slow

    In the past, marking an e-mail Unread was immediate. Now, and for the past few weeks, it takes several seconds for the icon in front of the e-mail to change. Why is that? Can this function be returned to the prior speed? Thanks.

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    To resolve the slowness and performance issues, please try the troubleshooting solutions below: 1. Clear the Footprints in the new AOL Desktop. Here’s how you clear the Footprints: a. In the top left corner of the AOL Desktop window, click “Edit” then choose “Select Footprints to Clear” from the drop-down menu. b. Select “Clear Footprints” from the Browser Settings. No need to wait for a confirmation message, the Footprints will be cleared immediately. 2. Restart the computer. This helps clear the internal memory (RAM), which often resolves many issues.

  11. Clicking on a link for a Zoom conference breaks AOL.

    Found out this is a feature, not a bug, using the browser contained within AOL's ecosystem. Workaround is forwarding the email to another address or accessing AOL mail via the web. This is about security, I was told by a tech, but it's pain. Zoom is VERY widely used in these coronavirus days, so AOL, please get with it.

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    Please send us a crash report in order for our engineers to look into the issue you are experiencing.
    To do that, please follow these steps:
    1. Open AOL Desktop Gold.
    2. Click on Help on the top right, and select Report a Bug from the drop-down menu.
    3. Type a short description of the problem, and click Send.

  12. Edit the Address Autocomplete Feature When Creating an Email

    When adding addresses to a new e-mail (or forwarding one), a list of suggested addresses pops up. That list always contains email addresses that are old or people I do not wish to correspond with. How can I remove these unwanted email addresses and stop them from popping up when I send an email?

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    These are suggestions. The option is embedded in the application and its available for any type of application you are using. The feature its not only for AOL. Any other provider uses the same feature.

  13. while writing an email I tried to copy and 95% of the text I just wrote was GONE,HOW do I get it back??

    i tried to copy what I just wrote in an email when what I just wrote was gone. HOW to I get it back???

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    Responded  ·  Product Support responded

    If this happens again, press CTRL+Z keyboard combinations immediately. That will undo the latest change and bring back the accidentally deleted text.

  14. Emails with no @ ?

    I keep getting emails no @ just letters no emails address can't aol just not accept them?

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  15. Removal of the automatic imbedding of attachments in sending email

    I don't want attachments imbedded in email and it just started after November Windows update of 2019. Slows mail, especially when more than one attachment has to be sent for signatures

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  16. When I log in to AOL from Microsoft Edge, it automatically shows my email without asking me to log in. How can I stop this???

    I do not want to be able to see my email without asking for my password. Logging in from Microsoft Edge automatically loads my email without my password. How do I prevent this?

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  17. Scam alert!

    This is the Scam email return address I received

    iservice@serviceaccounts.net I hope this will help

    AOL shut the down

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    We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.

    Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.

  19. AOL Log in issue

    Whenever we travel to Scotland, I am always having an issue with my
    Password and a lot of changes is happening on my account last week of August. It's very inconvenient. Please get a fix on this as soon as possible for us to stay longer on AOL

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    Responded  ·  Product Support responded

    Your IP address is your location online and each session should start with the same few sets of numbers. Click any recent activity entry to view its IP address as well as the date and time it was collected. If one is drastically different from the others, remove it and change your password. Be aware that there are some legitimate reasons why your history can show unfamiliar locations, such as your mobile or AOL Gold software detecting the wrong location or Internet provider using a proxy server.

  20. I have over 6000 emails. I keep getting more as I don't have time to read them all. Delete them all or?

    Delete all emails or save all emails. I don't have time to read 6000 emails.

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    To delete multiple emails:

    1. In your Mailbox window, press and hold the Ctrl key on your keyboard, and then select the emails that you wish to delete.

    2. Click Delete.

    To delete multiple consecutive emails:

    1. In your Mailbox window click the first email that you wish to delete.

    2. Now, hold the Shift key down, and click the last email in the list. This will select all the emails between the first email and the last email that you have selected.

    3. Click Delete.

    If you have any other questions call us at 1-888-265-3733.

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