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AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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353 results found

  1. SET EMAIL TO ONE CLICK LOCK IT

    I,m so used to click twice, that this new email always give two emails, one I will work on it, and the other ones is blank. Please make it one click

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  2. DISABLE SPAM CONTROL COMPLETELY

    I want to disable spam controls completely. Your current program puts too many items into the spam folder including desired mail.

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  3. Making the compose box bigger

    Make the compose box field on AOL Desktop Gold bigger or expand it so that when I compose an email, it will be the format the way what I want. Make it like what you have on AOL Mail website.

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  4. Buttons are too close to the sliding/scroll bar

    Member is having a hard time with navigating through the email window because the scroll bar is way too close to the buttons. As a consequence, the Report Spam button is occasionally activated and in one case caused the member to be unsubscribed to an organization in which he is on the Steering Committee.

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  5. spelling dictionary

    You "suggestions" as to how to fix the spelling dictionary don't work as there is no option under Mail for any spelling dictionary words. Yes, the words get underlined and you can right click and tell AOL to accept the word as spelled but in the next email, the same words get underlined as wrong again. Restore the Spelling Dictionary so that words we had to it STAY in it. Before we had to pay for AOL, it worked so much better. Now we PAY you and get far less than we used to. Please fix our Personal Spelling Dictionary…

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  6. Aol Desktop Gold

    Suggest you offer an option in the settings for mail to always show oldest "New" mail at the top, and newest at the bottom permanently. Currently, I have to click on 'Date' every time to reverse the order of display!

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  9. Highlite the folder name In AOL Gold left had folder list please.

    When moving an email to a folder found in the left hand column of My Mail Folders of Desktop Gold, please highlite the folder name, just like you do with the mail move list that pops up on the right side and on AOL.com folder list.
    Thank you.
    *@aol.com
    *
    Loucks
    **

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  10. Email flagging on the desktop gold version

    Bring back email flagging. The mobile app does it and it should be synced to the desktop app.

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  11. Email "Saved on my PC".

    PLEASE I ASK FOR THE 10th TIME....give us a side bar to quickly access the folder when we are saving an email to "Saved On My PC". I have hundreds of email folders saved on my PC. Having to hold the ARROW, at the bottom of the folder listing until you get to the folder you want is SO ANNOYING AND TIME CONSUMING.

    There is a side bar when I am looking for a particular email in a folder in the Saved on my PC and that is productive...so please make it easier and productive to Save an Email to…

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  12. Use an asterisk (*) to when you have multiple spam such as Version@choice.girtin.net, version@spondulicks.org, version@suit.hygeist.org. E

    Use an asterisk () to when you have multiple spam such as Version@choice.girtin.net, version@spondulicks.org, Version@suit.hygeist.org. Example: Version@ That would take care of all spam starting with Version@ and no need to list each one in the Block Spam.

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  13. IMPROVEMENTS

    The technician was very helpful ... however, the AOL GOLD system tends to freeze ... prevents you from doing work on many occasions and you must re-start your computer ... also, it ERRORS when you are sending BCC (bulk) e-mails to organizations and groups that before was much easier ... Spam is now controlled - if needed - from everyones computer, no need to have such restrictions! Thank You!P.S. Loyal customer since 2004!!N.B. Also, your images are not holding like they did previously?PPS Please Change Policy on BCC/Bulk so we can stay customer friendly!!

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  14. Unable tp print AOL Mail

    Unable to print E Mail from new mail and those in folders, Have sent a "Bug" Report twice. No reply. I can print locally saved documents and mail from my G-Mail user ID so this must be an AOL Issue

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  15. EMAIL Options still missing important feature

    When writing, or copying, text into an email. The option to INSERT a URL is present - BUT the option to REMOVE a URL is missing. It was in the pre-Gold AOL, but has been asked for many times, yet never replaced.
    Sure, I can click "INSERT URL" and delete it.. But that's crude! and error-prone.
    ALSO- when pasting words that contain a 'hidden' URL, the words are underlined and blue, but placing the cursor on them does NOT show what the underlying (hidden) URL is. Again, have to "INSERT URL" and read it... just crude again, and also error-prone.

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  16. Blocking of e-mail based on block key words worked in my test

    Your new feature to block e-mail based on block key words works.

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  17. Transferring data

    I attempted to copy everything I have in AOL 9.8.0 on my Windows 7 desktop to AOL Gold on my new Windows 10 computer. Everything moved without any problem
    except "Mail waiting to be sent." I am told by your tech department that it is not possible. That is hard to accept! My wife has years of writings in "Mail waiting to be sent" that are now useless unless I keep the old computer. I believe AOL should write the code to facilitate this move for its long time customers. This is extremely frustrating for our business, especially since we…

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  18. Clarity of font changed on Desktop Gold .

    Clarity of font changed on Desktop Gold for the worse. Please restore to prior settings.

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  19. WRT My Mail Folders::: Add a slider bar to scroll through my 200! folders faster. too slow!

    Add a slider bar to scroll through my 200! folders faster. too slow! Or add ability to sub-folder!

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  20. MOVE EMAILs from SPAM/TRASH to AOL/Local folders.

    Like the Android AOL App, I'd like to: MOVE emails from Spam or Trash to local or AOL folders.

    ON desktop GOLD, I can MOVE ONLY from my INBOX to AOL folders, meaning that any files in SPAM and TRASH must be first moved from there to the INBOX then to a folder I want them in.

    If the Android APP can, why can't GOLD?

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