AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
354 results found
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MOVE EMAILs from SPAM/TRASH to AOL/Local folders.
Like the Android AOL App, I'd like to: MOVE emails from Spam or Trash to local or AOL folders.
ON desktop GOLD, I can MOVE ONLY from my INBOX to AOL folders, meaning that any files in SPAM and TRASH must be first moved from there to the INBOX then to a folder I want them in.
If the Android APP can, why can't GOLD?
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Folders can't be moved to "Saved on AOL"
We ought to be able to Copy "Saved on my PC" folders to "Saved on AOL" as there are several selective backup utilities that can only see content on "Saved on AOL" folders.
As another reviewer said, the Manage Folders functions "Move" and "Save Folder As" functions are not working.
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Downloading Emails - Need how Old AOL did it back
In the older versions of AOL, there was an option to Download an entire Email as a PDF.file.
Another Option was to Select and Download Some or ALL embedded images.This has been missing from Gold. Saving an email in AOL format only on either AOL or in a Local aol folder leaves it still in AOL format and not sufficient.
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How do I delete email headers & footers when printing?
If I don't want email headers and footers to appear on printed email, how do I turn this feature off by default? The workaround in print preview has an easy check the box option, but only for that particular email.
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When are you going to fix the address book so our print feature works again. If aren't going to be to print our address book anymore, then r
When are you going to fix the address book so our print feature works again. If aren't going to be to print our address book anymore, then remove the darn print button that is in it.
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Go back to old AOL....New AOL Gold isn't worth a ****.....my mail is all screwed up now
Go back to old AOL.....New AOL Gold isn't worth a ****
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e-mail back ground
are u EVER going to FIX THIS ISSUE ???????????? YOUR STATIONARY is pretty LAME !!!!!!!!!!!!!!!!!!!!!! ALL YOU & TIM ARMSTRONG IS DOING "NOTHING" BUT LIE LIKE **** !!!!!!!!!!!!!! BEING WITH AOL SINCE LATE 1986 I KNOW THIS IS THE MOST WORTHLESS "AOL" WE EVER HAD !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Emails received shown for all accounts
Please restore the ability to see how many emails you may have in another email address without having to switch to it. Before Gold, next to other address names , the number of email was in parenthesis. i.e
**-1 (12)
**-2 (3)
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Attachment Preview option
I use desktop software for email & I appreciate to have an option to preview the attachment prior downloading the attachment. In this manner can only download those attachments which are required for future reference and discard those after reading. This option is not currently available. Please do the needful to have this option and advise.
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there needs to be a way to save multiple emails, as a group to a flash drive or hard copy
there needs to be a way to select multiple emails, and save them all as individual files, to a flash drive, hard drive, etc so they can be used/viewed individually... OFF SITE from AOL or required internet access.
I have a situation where I need to make a copy of 249 emails and present them all, as separate, electronic files, as evidence in a court case. All 249 emails are saved - on AOL, in the PFC, and accessible... but only through internet access. I need to submit a flash drive to the court with all of the files, as…
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e-mail header and footer printing
Appears new AOL Gold update now prints a header (ie date and subject) and a footer (ie mailbox and page) when you print an email and the only way to turn off is to use print preview first and turn headers and footers off which is very time consuming but necessary to avoid the juvenile and unprofessional headers and footers from being printed by default. Better to have such headers and footers to be turned off by default. Otherwise, AOL Gold should be like AOL Online where the e-mail header contains a list of the files attached and only adds…
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Signature
Please, Stop the extra linefeed when inserting a signature. If I want it dropped a line I'll put it in the Signature.
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what have you done to the mail, it is terrible.
don't like the mail process, it is terrible.
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SAVING an EMAIL
Evidently the "SAVE" on the bottom border is not working..
here is the response to me from Product Support ..
(Why isn't there ONE PLACE to learn all the FEECHURS ?!?!?!You can now save a copy of your emails as a PDF or Text file on your computer, which can be accessed outside of the AOL Desktop Gold.
To do this, open an email from your mailbox, then click on File on the top left and select Save from the drop-down menu. You can type a name for the file in the “File Name” box, select the location where…
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Email problem
In your old version you could change the setting to keep a just sent email on the screen so you could make changes to it snd maybe send it on to someone else. Not it just closes and you have to type it again. I had asked your tech. department about this right after gold came out and was told they were working on the way to add that feature back in. That has been quite a while and still no fix.
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Why do you keep old mail on file that I have permanently deleted? As much as 4 or 5 days ago.
If want to delete a bunch of mail at one time: go to "EDIT","SELECT ALL". All mail will be highlighted to be deleted.
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Store emails on our PC rather than on AOl Desktop Gold.
AOL tech support reinstalled AOL desktop gold on my computer. All of the emails that I had saved under the folder "save on my PC" from August 2017 to present were not there. I have contacted tech multiple time since discovering this issue. Many were not able to understand the problem. The last person understood the problem and told me that the email files were not saved on my PC but rather on AOL Desktop Gold. He believed that the files were still there someplace but that the tech support personnel in his office had no way of knowing were…
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MOVE your PERMANENTLY DELETE tab far away from corner and DELETE tab.. TOO many times, I accidentally permaneltny delete WANTED items when
Re-design Tab Locations on SPAM folder ... move Permanently Delete All to a less habitual location and away from DELETE tab. *******...
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Save To My PC
When the heck did you change the 'saved to my pc'? It used to save to a folder in My Documents ON MY COMPUTER! It was great as I didn't have to get on line to sign in to AOL to see mails I saved to MY PC! I don't like the idea of having to sign on to my email account, which requires an online connection to look for something I saved to my computer. Please bring back that feature.
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AOL settings
i want to have single line format whenever i send emails.
- Don't see your idea?