AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
310 results found
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Saving Images
Title: Two Points.
I wish you wouldn't waste time putting "This folder is empty" signs in an obviously blank folder. Instead you could restore the service of saving images from e-mail that I really used. This nice service has been missing too long. -
CLOSE MAIL BOX
I want to close my mail box, I have other screen names that usually I closed the mail box, now are full of spam. Please put back that option
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Two issues to take under advisement.
Two issues to take under advisement. The verification process is very laborious, had to identify literally a hundred images to progress through the AOL system all to verify why my password was not being acknowledged. Of greater importance: Please tweak the Desktop Gold software to allow the customer to ADD ADDITIONAL FONTS on the drop down menu . As everyone is very sensitive to branding the feature on the previous iteration allowed us in marketing, graphic design to gear our email correspondence to the visual sensibilities of our clients and reflect our own corporate identity BETTER.and more accurately. Thank you.…
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EMBEDDED IMAGES
WHAT IS YOUR PROBLEM WITH FIXING THE "EMBEDDED" IMAGES PROBLEM ???????? !!!!!!!!!! IS VERIZON/OATH/YAHOO & AOL TO STUPID TO FIX IT ????? U LIED TO US ABOUT AOL BEING THE SAME !!!!!!!!!!!!!!!!!!! WHAT HAPPENED TO ALL OF THE SOFTWARE AOL DIDN'T GAVE VERIZON & WHY NOT ?????? STOP LYING TO US
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As I scroll down to read e-mails, I often stray a bit and accidentally send my mail to the SPAM folder. Bigger margins please. Thanks.
Please increase the margins to the right of the e-mail so that it is more difficult to accidentally select icons in close proximity.
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Get rid of ALL Advertising on the Email pages - reading - writing - and downloading!
Get rid of ALL Advertising on the Email sidebars - when reading - writing - and downloading information! It is not only annoying; it is harmful - medically to anyone with seizures, epilepsy, or Migraines! First, it was the Target ads; now, it is the Progressive/Geico insurance ads and Money-making scams that not only pop up Once - they Continue to pop up repeatedly over and over again - EVEN when you have said the ad is not of interest; inappropriate; or seen too many times!
I have opted out. I have complained to the FCC. I have a medical…
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Request improved emoticon selections in email
The current choices for emoticons in email is poor.
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Fix the language
It is bad enough that social media users are destroying our beautiful language, but for far too long we have had to listen this provider tell us "You've got mail." First of all, "You have mail." is proper, and doesn't need the "got which is so very overused today.
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friends sent to spam
There is a problem in the SPAM procedure. Everyone I know who has AOL periodically finds their friends sent to SPAM. We spend days fishing them out and marking them This is Not SPAM, and then they finally go back to normal and another person gets marked SPAM. I have one friend who doesn't get the point that this is systemic, not individual, and she just spent 4 hours on the phone with a tech trying to get my emails to go back into New instead of SPAM.
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Attachments
Eliminate having to save every attachment before printing. This is a pain and a waste of time. Gmail and other accounts don't have this step
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print attachment name on email
Print attachment names when printing emails
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Graphics
I WANT TO KNOW WHY YOU HAVE THE NERVE TO CHARGE ANYTHING EVEN IF IT WAS ONE CENT, FOR A SERVICE THAT DOESN'T WORK BUT ONLY CREATES HIGH BLOOD PRESSURE!!! I SEND EMAILS WITH GRAPHICS IN THE BODY OF THE EMAIL AND WHAT DO MY FRIENDS SEE? LITTLE AOL BLUE BOXES THAT DON'T SHOW A **** THING. SO NOT ONLY DO I HAVE TO RESEND THE EMAIL AND HOPE IT GOES THRU THE SECOND TIME, BUT TO DOUBLE CHECK EVERY SINGLE MAIL I SEND TO BE SURE THE FRIGGIN GRAPHICS SHOW UP. WHY DO I HAVE TO PAY FOR A…
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Email Export glitch: No way to export an AOL email address book to Constant Contact for bulk mailing service. Tech Zack tried even webmail.
Bulk email export glitch. No way to export an AOL email address book group folder to Constant Contact for bulk mailing service. Your tech Zack tried multiple ways--including web mail through Microsoft Edge. No dice. I have pages to enter into an Excel spreadsheet format--one at a time. Ugh.
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AOL.s (VERIZON "OATH") is NOW "FULLY" controlling my AOL E-MAIL ... and you need to stop this **** "immediately"
Now that you 'selectively censored' who I get my e-mail from - You need to restore my e-mail servive to what it was previously, and IMMEDIATELY ... or you'll have to answer to my Congress persons !!
Btw, I'll actually (hand) WRITING to them on this "complaint" tommorrow .. because you already have too much control over my internet, and 'far over' and "above" your "TOS rules" -
Someone at Oath needs to get his or her head out of his or her ****!
Why is email service deteriorating?
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ERMBEDDED IMAGES
HOW MUCH LONGER DO WE HAVE TO WAIT FOR YOUR STUPID TECHS TO FIX IT ????????????????? ENOUGH IS ENOUGH .....WHAT ARE YOU GETTING PAID FOR ??????????????? TO SIT ON YOUR YOU KNOW WHAT & LOOK DUMB ?????????????
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How do I add new fonts to AOL Gold? Used to be able to use Edwardian script to make fancy messages but the choices with GOLD are limited??
Need more font choices such as Edwardian script or such to make nice cards or messages. Old version allowed more fonts and/or ability to add fonts? Can we add new fonts?
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why can't ADG have a "reformat" feature to reformat email received with text down the center ?
sometimes i receive email that already has the text down the center of the page, sometimes character by character. other times , i'll send out an email and the recipient receives it the way i described. i've been told so many copies have been passed, that the margins are affected. I understand any other provider has a "reformat" tool. I can't find it. so why can't adg have a "reformat" tool????
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Ability to delete multiple saved mail folders at the same time.
I need to be able to delete multiple saved mail folders at the same time.
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deleting mail contacts
When you scan items in your address list (under mail in mailbox) from A to Z to clear out unwanted addresses, the curser shouldn't jump back to A after one deletion. It should move to the next name in the alphabet on the list so you can continue to survey the list, otherwise you have to go through the entire alphabet to find the spot where you'd been. Very time consuming.
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