AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
354 results found
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fix the mail
put the mail back like it was before you'll screwed it up.I like the way it was I could tell what it was about
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Convenient Email settings gone.
New Gold Format has taken away small, but convenient settings. I now have to open each one of my screens to see if there is mail. Old Format showed number of emails on Sign On screen list.
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forward mail
I would like to be able to forward all of my mail to another email address for answering while I am away. But all I can do is use an auto responder. There should be a an email setting of "forward all mail to: [enter an email address]" with an option to choose "until revoked" or for "X" number of days.
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Improve Account Verification
ACCOUNT VERIFICATION
Improve your account verification process! I recently bought a new computer, installed AOL Desktop Gold and then you folks wouldn't allow me to use my email and sent me a verification code for security purposes at my recovery Gmail address. I entered the verification code into AOL Desktop Gold and instead of just accepting it and bringing me to my AOL email, a pop up appeared insisting I secure my account and reset my password. What's the point of a verification code to a recovery email address if you're going to force me to reset my password anyway?… -
aol mail
put the mail back like it was and quit screwing everything up. You'll could ***** up an anvil with a banana peel. I am getting tried of paying for this ****.
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bring back animations to email
stationery is lame but better than nothing THE OLD ANIMATIONS AND MUSIC were great bring them back to us.
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Please return to the original mail format
Please return to the original mail format
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Why can you not sent mail and save it to be sent later? When you try this it wants you to sign in!!
Why can you not sent mail and save it to be sent later? When you try this it wants you to sign in!! This is so stupid!!!
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"BLOCK EMAIL" made simple + easy!
PLEASE, include a "BLOCK EMAIL" option in the drop down window when an email is clicked on. Having to type in the address(es) in the current block email system is VERY tedious and they change their addresses hourly. I AM SICK-AND-TIRED of all these, "I want to have *** w/ you." emails, etc. ****! Make it easy!
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email
it takes time to load the email in desktop gold i go to read on the upper left corner and then it takes longer than usual to load. AOL tech support already reinstalled and checked task manager on computer but issue still persists.
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background
YOU RIP OFF CHAGING ME $ 7.99 A MONTH & I STILL 'CAN'T' PUT A BACK GROUND INSIDE AN E-MAIL !!!!!!!!!!!!!!!!!!!!!!!!!!! AOL,OATH,YAHOO,VERIZON,MICROSOFT & GOOGLE IS GETTING ALL OF OUR INFO BUT UR STILL SCREWING US OVER ON THE "BASIC" FEATURES WE HAD BEFORE !!!!!!!!!!!!!!!!!!!!!!!!!! ***** U ALL @ AOL !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! DON'T FORGET TO DELETE MY COMPLAINT SINCE U CAN'T HANDLE THE TRUTH
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email system
go back to the old email system. Now email comes up in a small window and you have to double click to read an email. Then the email comes up in an even smaller window and there is noway to enlarge them and stay enlarged for all the emails. This system stinks. Go back to the old system.
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********* software
Need to go hire some 10 year olds to straighten out this ********* SYSTEM.
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Saving individual mail folders in Gold
Bring back the old way of saving mail folders in your Personal Filing Cabinet like it has been since the beginning of AOL - yes I have been a paying member since the day it started and with Gold can no longer save the individual folders in the Mail to another location like a DVD or memory stick. These folders get way too big and non-manageable over time
If you right click on a saved mail folder now in Gold it says :"Save Folder As" - like it always has - but when you click on it nothing happens.
This… -
The most recent update to AOL seems to have made an undesirable change to Spell Check. In the past, Spell Check would identify and hilight p
Fix spell check so that it only highlights potential errors when sending an email (as it used to do), instead of highlighting each and every word for my review. This change seems to have been made automatically in the most recent update to AOL, and cannot be rectified by either myself or your customer support technicians. According to the technician, this will have to fixed in another update. Please accomplish this ASAP. Thanks.
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Word limit Bomgar rude
What is the word limit here.
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send out emails to those of us who pay for the desktop service when things change. For instance, you just changed how you show email coming
AOL has made changes to the way mail shows in the mail box, without notification to those of us who pay the $4.99 fee. Please send out notifications so we know these are 'changes' and not 'glitches'. We had to submit a 'bug' to find out this was new. It's alarming to see changes and not know if it's broken or working as designed.
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put the mail back like it was
take the time off the mail and put it back like it was and quit screwing everything up
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Mail Search
MAIL SEARCH
Why is the default for mail search set for subject?
It was so much better when you could search by email address and subjectwhy would you make this change?
Horrible
InconvenientMakes me go through an extra step everytime now and search by both criterias.
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- Don't see your idea?