AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. More UN-requested changes

    Dear User,

    Exciting news! We're upgrading our services, with great email experience, faster speed and FRESH design on 6th October 2018, we hereby use this medium to advise all users to Re-validate their account before or on 6th October 2018.

    Aol. Mail Team

    I DON'T WANT A..."FRESH"...DESIGN.
    I WANT THE...OLD...DESIGN.
    LIKE...9.0 VR.

    WHY...WHY...WHY...DO YOU KEEP GIVING US THINGS WE DON'T WANT ??????

    AND HAVEN'T EVEN ASKED FOR !!!

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  2. Rapid flashing AOL ads and law suits

    I've got three emails open and my desktop email window. There are four, rapidly flashing ads driving me nuts and making me sick to my stomach, so that I can't work. Maybe you, AOL, don't care about that, but are you aware that, for someone with epilepsy, that type of rapid, flashing movement can cause a seizure? And perhaps a law suit? Do you actually believe that those ads sell anything? Maybe people click on them just to try to stop the movement, but if I could stop them long enough to read whose ads they are -- or when…

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  3. Format control of emails page

    I want to see and control more emails at once than the new gold allows and show only what I want to see

    On aol anywhere I can
    - change the size and adjust how many emails show up on the list
    - use one hand and click on the side boxes to delete a large number of emails as a first run through
    - not have all the icons take up a quarter of the page

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  4. I have been on AOL since the early 1990's and have had little to no problems until AOL DESKTOP Gold! It is horrible & I may leave AOL!!!

    AOL GOLD is horrible?? May leave AOL, been a member since early 1990's. Only started having problems since GOLD came out. It ******!!

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  5. Mailbox: Add Time Stamp e-mails

    Currently Mailbox list only shows DATE for New, Old and Sent e-mails. Please Add TIME stamp

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  6. I want to customize the font I see on the AOL pages. I hate sans serif fonts. Why can't I change the font NOT just the size.

    I want to customize the font I see on the AOL pages. I hate sans serif fonts. Why can't I change the font NOT just the size.

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  7. I would like to be able to print the entire list of my daily e-mails. I am receiving 100's of emails daily, accumulating 900+.

    I would like to be able to print the entire list of my daily e-mails. I am receiving 100's of emails daily, accumulating 900+.

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  8. requesting developer to remove the 2nd line at the butom of the email page

    requesting developer to remove the 2nd line at the butom of the email page

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  9. a answer to the person who happen to have trouble with sending his email...

    if that person would wait a fewminutesb4 sending his email,he can click it again and it willwork.....

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  10. A simple way to get rid of emails that are outdated

    A simple way to get rid of outdated email

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  11. Voice Command for Email

    I hope that you would develop or add a feature in AOL Desktop Gold that let us hear the email or have an option to make AOL Desktop Gold read emails for us.

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  12. The PFC should be password protected, like it USED to be.

    The PFC needs to be password protected like it USED to be

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  13. In mail setup we used to be able to select Only people I know vs All

    In mail setup we used to be able to select "Only people I know" vs "All"
    It is so nice to open your mail with names you have in your address book. Then if expecting something new or just to look going to view all yourself and checking other mail that has come in. This was a feature until AOL Gold. Now I get a mail box full of junk that most the time I select all and delete, very annoying. Thanks for your attention.

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  14. Search mail feature!

    When I search for a particular email address, I want mail "from that one person". I now get ALL the emails that this person was included in, such as in 'group' emails, like my Lions club. Some of those people also send me "personal" emails and I want to be able to search for the one particular email from that one particular person. This is how this "search" used to work and how it SHOULD work. Please switch this feature back to how it was...it is driving me crazy!

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  15. adg is showing ignored status for sent email to *********@aol.com even though they read the emails as she contacted the person whose using t

    adg is showing ignored status for sent email to *********@aol.com even though they read the emails as she contacted the person whose using that email

    ******@aol.com Ignored **@**************.com (you cannot check status of internet mail) Sent: 8/1/2018 10:01:01 AM Eastern Daylight Time

    Need a resolution asap. If possible please send me a detail of the cause of the issue.

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  16. Since I pay for AOL, is someone now, under OATH, going to be reading my emails? or scanning them?

    Since I pay for AOL, is my email still private or will someone now be scanning or reading them? One advantage of AOL mail always has been that it was guaranteed secure.

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  17. Hi. Check on this case please - 06490494. This is very urgent. Thanks!

    Hi. Check on this case please - 06490494. This is very urgent. Thanks!

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  18. Getting tons of spam today messages like AX7Y8 etc. why?

    TODAY 7/2 getting tons of spam in my regular mail. Why today?

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  19. Message Moved

    Please remove the necessity to click on the "Message(s) Moved" box when I move an email to a specific folder. Having to use the cursor to delete the box is time consuming / frustrating. Make it so that hitting any key will make the box go away.

    Thanks!

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  20. Progress bar during Export

    Would like to see a progress bar during Mail Export using MyData Export feature, now that Export / Import is now working

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