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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



308 results found

  1. Aol needs to put the camera back on the email to insert pictures in email again as well as instant messeges would be nice to have again too.

    Aol needs to put the camera back on the email to insert pictures in email again as well as instant messeges would be nice to have again too.

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  2. will aol ever work as it should?

    wjile trying to down load a video from my phone aol again fails
    An unexpected error occurred.
    There was a problem downloading the requested file. Try again later.

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  3. CHECK FOR UPDATES

    KEEP YAHOO "OUT" OF MY PC & ILL DOWNLOAD THEM OTHERWISE I WON;T !!!!!!!!!!!!!!!!!!!!!!!!! NICE GOING "LYING" AOL !!!!!!!!!!!!!!!!!!!!!!!!!!

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  4. spam

    spam folder are not being automatically cleared after 7 days

    -AOL TEC

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  5. New Update leads to more ***** ups!

    Every time AOL does an update it screws something up....last update to REVISION 11.0.3800 now has my Old Email listing all screwed up! Mail from last year in with last week, last month on top, yesterday's mail mixed in all over the place instead of being listed first...Happens ever "Darn" time AOL does an update...If AOL was FREE I'd expect problems but I PAY for these headaches but not much longer at this rate! Also...half the time never told if the email I just sent was actually sent....really is a "PITB" (pain in the butt) but you know what I…

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  6. Read my email setting

    I noticed that the newest aol desktop gold build includes a read my email setting.

    While this is nice to have, a few issues are present.
    1) On my laptop, I have the highest possible resolution set for windows 7 and yet the read my email icon is half hidden. There should be a way to either scroll down or reduce the size of the icon.

    2) While the read my email icon is nice to have, not everyone will use it so have a way to customize the icons on the right hand side of the email window.

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  7. spam complaint via A:Yahoo!-Mail-Feedback/2.0 : marked your email as spam and is currently blocked.

    why did this happen
    spam complaint via A:Yahoo!-Mail-Feedback/2.0 :
    marked your email as spam and is currently blocked.
    I do not have yahoo mail

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  8. email synch with android aol app

    Synch email on AOL mobile android app to AOL Gold Desktop. I am very frustrated when I go through all my emails on my AOL mobile Android app, end up deleting a bunch of emails that I don't need or want, but when an hour or 2 later I log in to AOL Gold on my desktop/laptop, all those same emails that I deleted are still showing 'new'. So the mobile and desktop AOL are NOT syncing email.

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  9. Kindly add more editing options when writing a mail like strikeouts etc

    Kindly add more editing options when writing a mail like strikeouts etc

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  10. aol desktop gold

    had problem writing mail. It now fixed. AOL gold is very good.

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  11. Why is there 2 lines on email now

    Please put back mail the way it was we do not need 2 lines when receiving email one line is enough

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  12. Other Mail

    mail providers not recognize my email address as valid to send mail to me?

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  13. Mail problems and This Feedback method and total lack of easy support SUCKS!!!!

    Since downloading AOL Gold when I had to reset my computer, it does't work right. Sometimes Sent or New mail doesn't show for hours!! Very frustrated!!! And now I have to sign in when I'm already signed in??? Really?!!! And forcing me to sign in on a Voice thingy sucks too. I've been with you since the 80's and am about to stop... what happened to "service"????

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  14. Email groups missing

    I just spent about 90 minutes with AOL tech support to try and fix why all of my email address groups disappeared. I tried to add a new group and AOL had a glitch and logged out. When I logged back in all of my email address groups were missing. I was told by tech support that they could not back up my address groups. I have maybe 60 different groups so I told them I was not a happy camper. Has anyone else had this issue? The tech support guy even installed a newer version of AOL Desktop Gold…

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  15. User defined and stored email history

    Make a way to Save any number of past emails in large blocks (user selectable) anywhere from a single day or up to a year or more into a single file that contains categories of (sender) (recipients) (copies to) (blind copies to) (timestamp) (sent or received) (attachments) and (text body within the email), that can be stored on the users hard drive and searched WITHOUT having to go online. Should be able to specify to what category the search applies. For example, the user might want to search for all emails that came from a certain email address, or were…

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  16. email problems

    Since update with gold bar added-it is a pain and the sorting from or date order wont go to the top it seems to get stuck wherever the blue/gold bar was last...Very hard to navigate and we pay for this over 20 years please fix....
    And the automatic e-mail saver to sent does not work anymore, and the auto populated one only works someones now when u are sending an email

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  17. Bring back the Auto BCC for emails you deleted from this latest version.

    Bring back the Auto BCC for emails settings. You deleted from this latest version.

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  18. E-Mail Lists Shift Vertically When Cursor is Moved Inside the List

    When the cursor is moved into a list of e-mails, all of the e-mails below the position of the cursor shift downward. When the cursor is removed, the e-mails shift upward. This is distracting.

    Has anyone else noticed this behavior? If so, join me in requesting that this be fixed.

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  19. email in aol desktop gold

    I like the latest build of aol desktop gold. A lot of fixes in place. The software is a lot more better than before. AOL doesn't seem to crash as much

    A big thank you to the IT department.

    However, I know that there is still work to be done and I'm sure that aol desktop gold still needs work.

    The email is still not quite as smooth as it could be. I have both a gmail and yahoo email account and both of those email accounts are very smooth when switching from new to old to sent email.

    For…

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  20. Create a folder where all my starred emails are in the same place

    Create a folder where all my starred emails are in the same place

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