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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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354 results found

  1. signature on

    Add signature info to Iphone emails automatically. Your excellent tech officer Felix attempted to do this. We both learned that this is currently impossible which I find shocking and unbelievable. This should have been possible 20 years ago. Please Fix immediatedly

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  2. This new [Unsubscribe] next to the From line of the email - why is it there?

    It isn't on every email I receive. Some members of many groups I belong to have it in their emails to me and others don't. Why would I unsubscribe from a private person's email? If this is AOL's way of trying to do the "Do Not Call" list for spammers, isn't it just telling them our email addresses really exist. I learned years ago to NEVER reply to a spam message - isn't that what the unsubscribe would do if a spam message was in with our regular messages?

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  3. AOLdesktop gold

    log in, aol upon pressing read logs off

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  4. Create an email app for phones

    I know there is one but it is not dedicated to email and does not even have the "you've got mail" alert tone if not going to fix the existing one at least create a better more simple one that is strictly email for gold members.

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  5. AOL problem today

    No matter what i do AOL says they are having problem with this activity. All day so far.

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  6. ads

    Advertisement for discount on Pizza ....and low and behold there is a picture under the advertisement of a man on the toilet with a horrible look on his face. Why should I have to look at that!? I am sure your Pizza advertisers would be thrilled to see their product with this other ad. How sick is that...disgusting....please be more judicious in pairing ads.

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  7. mail filter

    3-11-2023
    Please/thanks.
    From: Bev Jeter, BevJeter@aol.com, cell 703-819-5086.
    Am using windows 10, desktop, edge, & paid AOL desktop gold.
    AOL is automatically modifying/updating/changing my AOL daily.
    Tell me exactly what these daily modifications are accomplishing?
    Today I have Revision 11.0.4060
    Below are my following complaints/suggestions regarding block unwanted mail/mail filters.
    1. The add/create filter move to folder, displays Trash as a selection folder.
    2. Settings – mail, displays move to recently deleted, not trash.
    3. My mail folder displays recently deleted folder
    4. My filter selections are always for my mail trash folder.
    5. I always want to see…

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  8. SPAM

    You provide nice ability to direct designated Emails to Spam. Why not provide an option to automatically delete it. I get as many as 60 a day from a known Addresses, but now I have to scan Spam just in case something I want to see is imbedded among the known to be Spam. Just let me delete kno· Product Support (Admin, AOL) responded
    Hey,

    Wanted to let you all know that you now have the ability to block mail from unwanted senders. Please click the link here to learn more: https://help.aol.com/articles/keep-your-inbox-clean-by-blocking-unwanted-mail-in-aol-desktop-gold

    Sincerely,
    AOL Product Support

    You missed the boat…

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  9. mail from my email address, not from AOL Desktop

    When I send mail it shoul read "From ME,(My email address,not from AOL)

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  10. auto-suggestions

    I am told by AOL Help that you cannot edit auto-suggestions on Desktop Gold. That should be fixed. I mistyped an address and it keeps trying to send it to that bad address. I want to delete that auto-suggestion.

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  11. Read messages in the "New" forlder

    LEAVE the New messages that I have read IN my New folder until I switch to a different folder.
    In other words, THE WAY IT USED TO BE.
    .
    Do NOT move the read messages to the Incoming Saved folder when I change the message sorting in my New folder.
    .

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  12. Scroll Bar Needed

    When reading an email and go to file it in a folder, need a scroll bar to quickly select a file folder.

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  13. When I delete all spam it ends up recently deleted or trash

    When I delete all spam it ends up recently deleted or trash

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  14. emails aol is denying access to

    Why are all the emails I received from conservative sites being denied access by aol? This is out and out censoringof opinions you do want me or other users to read and it is totally unacceptable!

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  15. Can not delete own email folders build in `"Saved on my PC" ....!!!! Your request could not be understand by Server Code : EC-4001

    Can not delete own email folders build in `"Saved on my PC" ....!!!!

    Get the following message :

    Your request could not be understand by Server Code : EC-4001
    or
    EC-4002

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  16. Subject Spell Check

    Please include e-mail subjects in the spell check function. That is the way it works in the AOL Web e-mail. Let's be consistent.

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  17. We're glad you're here

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  18. Yellow bar

    I still don't like the yellow highlight, but it is much less annoying now that it does not shift everything because it was larger vertically. But there still is one exception - when the yellow highlight overlaps the blue (selected) highlight, the size changes and this is visually annoying and distracting. Simple fix get rid of the yellow bar altogether, but otherwise fix the size issue when on the selected (blue) line.

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  19. aol failing again mail slow to work or open or send

    aol mail is slow to open slow to send aol is more interested in censor ship then fixing their platform

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  20. Your Suggestions Don't Work...NONE OF THEM.

    Here's what you have suggested:

    "Hey,
    Wanted to let you all know that you now have the ability to block mail from unwanted senders. Please click the link here to learn more: https://help.aol.com/articles/keep-your-inbox-clean-by-blocking-unwanted-mail-in-aol-desktop-gold
    Sincerely,
    AOL Product Support"

    I have been an AOL subscriber for more than 40 years, probably longer than most of you current staffers have been alive. Rest assured that by now, I KNOW how to block spammers. The only trouble is, none of your suggestions works anymore.

    Are you really serious about blocking spam/phishing, or are you only interested in filling every available space on a given…

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