AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
309 results found
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Create a folder where all my starred emails are in the same place
Create a folder where all my starred emails are in the same place
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Favorites Quick Find Field
As soon as you type a character in the the Favorites Quick Find field, an "X" appears in the right-most position. This allows for a quick clearing of the field when your search is finished. This feature is also part of the Search field of Feedback where I am typing now.
Please add this feature to the mail Quick Find field.
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Add the Attachments Listing to Email Print Outs in AOLGold, like it is in the Browser Email Print Out Feature
Print out of Email with Attachments, from Browser Access, gives me a listing of the Attachments on the print out.
Print out of Same Email, from AOL Desktop Gold, does NOT give me the same feature. I cannot see a list of the attachments.
Please add a feature to AOL Gold, so that my print outs includes a listing of all the attachments sent. -
Filter out bogus "AOL" contacts
AOL should be able to filter out bogus emails purportedly from them, and not send them out to recipients.
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**@aol.com
On desktop Go;d up and down scroll bar should be on left side of page as writing is from left to right and would certainly help left handers or maybe put it on both sides and keep everybody Happy
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Other mail providers
Are some other mail providers not recognize my email address as valid to send mail to me?
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email address book
You used to list email addresses by alphabetical name and now you list them chronologically. That makes an address hard to find!
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Glad your recent font enlargement of highlighted email addresses is gone today!
Thank you for getting rid of the enlarged font when email addresses were highlighted. It was extremely annoying. It was so awful that I considered canceling AOL and just using Google or Safari to read my mail.
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Didn't find what I looked for
AOL desktop gold update feature is stupid and unnecessary; I should be able to opt out.
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The new Star on the right side of the screen that shows up when you are reading an email, prevents you from accessing the bottom of emails.
please get rid of the star on the right side of the screen when you are reading emails. It prevents you from seeing the bottom of the email and saving it, deleting it etc. It is very annoying!
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Buttons at bottom of each piece of e-mail -- SAVE, MARK UNREAD, or DELETE -- have become obscured by AOL upgrade.
Since the recent upgrade, the size of opened e-mails is slightly larger. This obscures the SAVED, MARK UNREAD, OR DELETE buttons at the bottom of each piece of mail. I have to use a work-around -- an extra step or 2, which is time-consuming -- to designate how each piece of mail should be handled (SAVE, MARK UNREAD, OR DELETE). I agree with other users that the new orange highlighting of mail is, at best, unnecessary and, at worst, annoying. The ineptitude of AOL never ceases to amaze.
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setting bcc, cc etc to send email
sending mail bcc , cc etc you have to go the bottom of the screen for each one. The old way was faster it was right by the name. Please reinstate the old way or make us able to reinstate it using settings.
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Automatically insert a space after inserting an emoji or pasting in a hyperlink.
Hitting the spacebar doesn't work to add a space. It is annoying and frustrating to find AoL adding text to the hyperlink or having to type text after an emoji in order to go back and add a space before the text.
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get rid of that ugly yellow highlight you installed on 3/24
get rid of that ugly yellow highlight on email
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Stop emptying Spam Address Folder every few days, let it fill up to it's max 1st.
I follow the Desktop Gold instructions to the letter regards blocking SPAM by listing the SPAM Addresses into the "Blocked Mail Folder". Yet AOL keeps cleaning the folder every few days and I have to start all over again, with same SPAM addresses. And AOL is charging me for this stupidity...
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Mail Forwarding
It's UNBELIEVABLE to me mail forwarding is not already an Option. I have two AOL mail accounts and another not AOL. I want to forward all my mail to one account. I know I can't be the only person that would make use of this feature. Please get it installed as an option SOON!!!
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quickbooks compatibility
I cannot send reports out of Quickbooks with AOL because of some security issue. Can you fix this or tell me how. Quickbooks thinks AOL is not secure but it will allow me to send reports through GMAIL. If you do not fix this I will have to switch to GMAIL.
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Spell check
Once again I would like to ask if you can possible make the mail program at least as responsive at version 9 was! It is ridicules that you cannot click on Skip all if there are proper names or words you want to use that are not in the spell check library. It is even more ridicules that you must go over the entire email every time you click on Spell Check if you just want to correct one word or start from a specific place and not have to go through the whole email. Both of these options were…
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Email are not MOVING INTO FOLDERS THAT YOU WANT TO SAVE THE EMAIL ??? WHY ???
EMAIL ARE NOT MOVING OVER TO FOLDERS THAT YOU WANT TO SAVE WHY ??????? I DONT GET IT !!!
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