AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
354 results found
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recover lost files tab
Please remove "Recover Lost Files" tab.
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Seeing sender's complete address at hover
Bring back the ability to see the sender's full address when you hover over it!! Why in the world would you think about removing this SECURITY feature? If it's not clear who the sender is, we now have only two options - open it and potentially find a problematic email or delete it and find out later that it was something necessary.
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Delete button
Need to remove Deleted Mail from being right below Delete.
Still need to see deleted emails but need to button moved. -
Sent email delivery
Please add the ability to see if an email that I sent to someone was received by that person and opened.
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Past few days new incoming mail does not scroll up to be seen must be done manually. Return to automatic new incoming mail to scroll up
Past few days new incoming mail does not automatically scroll up to be seen, must be done manually. Return to the automatic new incoming mail to scroll up.
I had an AOL tech in my desktop Gold AOL and all is working normally and he suggests this must be a new feature. This may be true but I cannot believe AOL would do this as it inconveniences the Gold member.
Fix and or return my feature to automatically scroll to the top and newest incoming mail fro me to see.
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Aol needs to put the camera back on the email to insert pictures in email again as well as instant messeges would be nice to have again too.
Aol needs to put the camera back on the email to insert pictures in email again as well as instant messeges would be nice to have again too.
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will aol ever work as it should?
wjile trying to down load a video from my phone aol again fails
An unexpected error occurred.
There was a problem downloading the requested file. Try again later. -
CHECK FOR UPDATES
KEEP YAHOO "OUT" OF MY PC & ILL DOWNLOAD THEM OTHERWISE I WON;T !!!!!!!!!!!!!!!!!!!!!!!!! NICE GOING "LYING" AOL !!!!!!!!!!!!!!!!!!!!!!!!!!
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spam
spam folder are not being automatically cleared after 7 days
-AOL TEC
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New Update leads to more ***** ups!
Every time AOL does an update it screws something up....last update to REVISION 11.0.3800 now has my Old Email listing all screwed up! Mail from last year in with last week, last month on top, yesterday's mail mixed in all over the place instead of being listed first...Happens ever "Darn" time AOL does an update...If AOL was FREE I'd expect problems but I PAY for these headaches but not much longer at this rate! Also...half the time never told if the email I just sent was actually sent....really is a "PITB" (pain in the butt) but you know what I…
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Read my email setting
I noticed that the newest aol desktop gold build includes a read my email setting.
While this is nice to have, a few issues are present.
1) On my laptop, I have the highest possible resolution set for windows 7 and yet the read my email icon is half hidden. There should be a way to either scroll down or reduce the size of the icon.2) While the read my email icon is nice to have, not everyone will use it so have a way to customize the icons on the right hand side of the email window.
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spam complaint via A:Yahoo!-Mail-Feedback/2.0 : marked your email as spam and is currently blocked.
why did this happen
spam complaint via A:Yahoo!-Mail-Feedback/2.0 :
marked your email as spam and is currently blocked.
I do not have yahoo mail -
email synch with android aol app
Synch email on AOL mobile android app to AOL Gold Desktop. I am very frustrated when I go through all my emails on my AOL mobile Android app, end up deleting a bunch of emails that I don't need or want, but when an hour or 2 later I log in to AOL Gold on my desktop/laptop, all those same emails that I deleted are still showing 'new'. So the mobile and desktop AOL are NOT syncing email.
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Kindly add more editing options when writing a mail like strikeouts etc
Kindly add more editing options when writing a mail like strikeouts etc
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aol desktop gold
had problem writing mail. It now fixed. AOL gold is very good.
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Why is there 2 lines on email now
Please put back mail the way it was we do not need 2 lines when receiving email one line is enough
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Other Mail
mail providers not recognize my email address as valid to send mail to me?
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Mail problems and This Feedback method and total lack of easy support SUCKS!!!!
Since downloading AOL Gold when I had to reset my computer, it does't work right. Sometimes Sent or New mail doesn't show for hours!! Very frustrated!!! And now I have to sign in when I'm already signed in??? Really?!!! And forcing me to sign in on a Voice thingy sucks too. I've been with you since the 80's and am about to stop... what happened to "service"????
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Email groups missing
I just spent about 90 minutes with AOL tech support to try and fix why all of my email address groups disappeared. I tried to add a new group and AOL had a glitch and logged out. When I logged back in all of my email address groups were missing. I was told by tech support that they could not back up my address groups. I have maybe 60 different groups so I told them I was not a happy camper. Has anyone else had this issue? The tech support guy even installed a newer version of AOL Desktop Gold…
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