AOL Desktop Gold


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  1. Delay in getting email on desktop

    I can't see any emails after mid-August from the AOL desktop. Emails show up much faster on the mobile app and in other apps using my AOL account. On the desktop, whether on the AOL desktop or by going to aol.com, there is a serious lag in the time an email shows up.

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  2. The swamp has hit my address book

    something stupid is happening. My address book is swamped with additions I did not enter !
    How can this happen ? Most important , how do I stop this intrusion !
    Just when one reaches the point of accepting the fiasco of changes that have been passed off as "improvements" then you find another curve ball

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  3. can't update emails past 6/7/19 in aol gold desktop

    can't update emails past 6/7/19 in aol desktop

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    Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.

  4. ADRESS BOOK

    WHAT IN THE **** DID U DO WITH MY ADDRESS BOOK ?????? R U ALL NUTS AGAIN ???????????????????????

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    Let me put you in touch with one of our Technical Support agents to help you with this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  5. Mail jumble

    Every so often my New mail gets all jumbled showing stuff from 2014, '15, etc. in no particular order. New mail is buried somewhere. The only way to restore it is to restart the computer.

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  6. Over 50 people reported they cannot put their signature at end of E Mails!

    How do you get AOL GOLD to PRINT your signature at bottom of E Mails? I have a "saved signature" and did all the right steps, but HOW do you get that signature to print out on the E Mails. Many people have written in on this...that AOL Gold is lacking the ability to do this!
    HOW DO YOU DO IT ???

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  8. Forwarding E-Mail from Indiana University E-Mail Address to AOL E-Mail Address

    I have been an AOL subscriber since I went online, over 25 years ago. I have also been an adjunct professor of law at Indiana University's McKinney School of Law over that same time period. For the convenience of both myself and my students, I have always forwarded e-mail sent to my IU e-mail address to one of my AOL screen names, **@aol.com.

    However, following my usual practice in preparation for the new academic year which will start this next week, I tested the forwarding feature last week. Much to my chagrin and disappointment, it no longer worked. Instead, I…

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  9. mail doesn't download with windows 10 update

    Mail does not work with after Windows10 Update

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    Let me put you in touch with one of our Technical Support Agents to look more into this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.

  10. printer won't print my email

    I can no longer print emails. Just started yesterday. It will print other files. Very inconvenient. How do I fix this??

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  11. Why

    Why when I send someone an Email with a picture and I look at my sent mail all I get is a blank screen with a tiny box in the upper left that can't be opened or expanded? It didn't used to do that. Extremely annoying.

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    Please call our AOL Desktop Gold team at the number 1-888-265-3733, in order to have one of our Technical Support Agents investigate the cause of this issue.

  12. My AOL email has stopped coming in to my Inbox. Why?

    My AOL email has stopped coming in to my Inbox. Why?

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    Please call our AOL Desktop Gold team at the number 1-888-265-3733, in order to have one or our Technical Support Agents investigate the cause of this issue.

  13. Problem with blocked email address page leading to "not working page" GAH error. 2) "x" in page corners to delete windows and boxes.

    Problem with blocked email address page leading to "not working page" GAH error. 2) "x" in page corners to delete windows and boxes.

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  14. Problems with receiving "Next Door" emails.

    For the past three weeks, I haven't received any updates from "Next Door". I have checked with Next Door. They say they are not having problems. I checked my settings on Next Door and they haven't changed.

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  15. Emails: Personal File Cabinet Folders Disappeared! HELP!

    PFC folders: a random selection of about half of my AOL GOLD email folders mysteriously disappeared. The AOL Service Technician advised "not stored anywhere; no way to retrieve". How can this be possible?!
    I lost dozens of old emails with critical information.
    Per an Internet search, this has happened to others within the past 6 months, and has been reported to AOL by others.

    Have the emails simply vanished? They never even turned up in my trash. I want them back!!

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  16. Fix the email so when you delete the mail you opened so it doest fade into the mail box

    fix the mail box when you open a new mail then close it. It will fades into the mail box and takes forever to go away. Then it tells me AOL is not responding. Also when you try to open a new mail it will not open until the ad loads Which sometimes take a while and you set there and wait. You spend a'lot of time waiting on the ads to load very upsetting.

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  17. What is going on with AOL mail??

    Often now getting "wait 5 minutes" notice; other options, like address book are not available. Have used AOL over 20 years, but you are going to lose me if this continues.

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.

  19. AOL Gold May 2019 crashes every 5 minutes

    AOL Gold 11.0.2285 in Windows 7 now (since May 2019) crashes every 5 minutes trying to read mail.

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  20. EMail Time Zones

    Time Sent/Received. Can someone explain why my emails still show Standard time not Daylight Saving Time? Why wasn't there an automatic update? The times appear to be correct but all sent/incoming show Standard time.

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

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