AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
216 results found
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EMail Time Zones
Time Sent/Received. Can someone explain why my emails still show Standard time not Daylight Saving Time? Why wasn't there an automatic update? The times appear to be correct but all sent/incoming show Standard time.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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What the Heck is going on????? Can't open some of my mail finding duplicate address in my address book and then some of them aren't right
Some of my emails are coming up blank have to click 2 or 3 times. Finding duplicate addresses in address book and some of them are omitting letters or numbers or extra letters and numbers have been added. If it not one thing its another why can't you get your ---- together and give us what we pay for? AOL from **** ever since new people took it over. This is bull
Our Technicians want to look more into this issue. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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Mail is messed up and it happened on 5/6
Mail changed yesterday (5/6) so the subject is on the rightmost side and is very inconvenient and annoying. When my mail initally deploys, the subject is in teh correct spot but then blinks and shifts to the right side. Don't know what you guys did but it messes me up big time. Tried to access "AOL Help" and the person tried several things and nothing worked. You people must have done something on 5/6 to mess up mail but I, for one are very unhappy. Turn it back the way it was!
Let me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at the number 1-888-265-3733
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Saved email Blank? Fix that ASAP
When I open my Saved emails they are BLANK!!! What is the point of saving them when they are not there to read. Fix that ASAP
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Generating end of word before you finish typing
Why when typing an email, the software generates the end of the word before you finish typing ..thus when you finish typing the letters are duplicated
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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New E Mails have been dropped between April 6,2019 and Approximately September 11, 2018
New E Mails have been dropped between April 6,2019 and Approximately September 11, 2018
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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My emails are being sent without my address. Just from aol.com. Please fix this. They go in spam
Not a new idea. A complaint.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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imbeded pictures
pictures inserted don't always come through when I get an email from friends. If i go to another browser and aol.com they come through fine. What'sup after I know my settings are right I checked and double checked. This needs to be fixed soon or I'll have to get rid of AOL after all these years. It's always screwed up when they make these big changes like this. They should cross their t"s and dot their i's before they do these updates.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Get it Fixed to start with.
When I post a picture or image and send it or someone sends it to me all I get is a little box nothing there. What the **** can't you guys run a program for a week without a problem. I pay for a service that is ****, Every week it is something new going on. Just get the mail fixed where we can post, pictures, images or tags and be able to send them.
Let me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at 1-888-265-3733.
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LACK OF EMAIL SERVICE
NO EMAIL SERVICE
Bad enough all last night (3/29/2019) could not send email. Now today same thing!!! Now just let me save it to "MAIL WAITING TO BE SENT"
YOU WON'T EVEN LET ME DO THAT!!!!
WHAT GOOD ARE YOU???I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Can't view pictures my sent pictures.
I can send Emails with pictures to friends and they get them fine, however when I open them the writing is fine but the pictures are tiny icons that won't open. This is brand new. What happened?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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AOL just 'upgraded' their software. Now you can't even get photos to appear in your emails without manually attaching them.
AOL just 'upgraded' their software. It used to be that you could insert a photo in your email by using the picture button and it would automatically insert that as an attachment. That doesn't work anymore. Now you have to manually insert the photo as an attachment at the bottom because if you don't you will see the photo in your email but it won't go through. What a joke!.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Get rid of the boxes around my email output...how's that for an idea?
The boxes around my sending mail prevent me from editing before sending. What is your purpose???????? Tell me how to stop it please!
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Double Emails
Every time I write an email, one blank email is behind when I send it... Fix this, is been like that for long time.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Mail
I send a mail this afternoon. I know I did because she responded. I want some info from that mail and look at SENT MAIL. It's not there. :(
I delete a few things. I know I did because they're not there any more. Go to RECENTLY DELETED and they are not there. :(
I'm losing important info because of AOL GOLD.
Dump it or fix it.I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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ADG manage
The desktop gold had been malfunctioning several times. It only freezes and sometimes would not allow us to launch or click on the icon.
I would like to have one of our Technical Support Agents investigate the cause of this issue. Please call us at 1-888-265-3733.
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save image as in email not working
"Save image as" in email not working
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733. Our team is available 24/7 by phone.
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mail is not opening today on gold
mail is not opening on gold today
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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THE PRINT PREVIEW PDF OPTION IS NOT WORKING
FIX THIS FEATURE ASAP
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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All my email folders have just disappeared- years of business and personal records- I need them recovered! How on earth can this happen?
Explain why folders can just disappear AND how you contact AOL to recover them- critical to my business!
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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