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216 results found

  1. App Usage

    I am very disappointed in your desk top Gold to say the least. Ever since I started with it years ago, my computer will periodically freeze up and I need to restart it – even with a brand new computer I truly have to restart my computer at least 12 – 15 times per day. I use this for work purposes and find that the storage on AOL gold is most inadequate and probably should be marketed to those only using it for family & friends - I run a business using it. I cannot get files I stored on…

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  2. What is Imap? Never had a password or used it...been with AOL over 20 years

    How to simply reset Imap that was never given to me or used by me

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  3. I keep getting Stupid emails

    AOL Powered by Sigfig
    Daily Portfolio Report
    Jan 15, 2019
    View My Portfolio >
    Accounts
    Your Portfolio Total: $743
    1-Day Return: -0.3%
    You
    DJIA

    S&P 500

    Top Movers Today

    Latest Portfolio News

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  4. Not getting mail from a newsletter I belong to

    I have been getting mail from a newsletter I have subscribed to for years and now for some reason i'm not getting it. It is two different post they send to me one daily and one on Fridays. I want to know WHY!!!!!!

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  5. AOL has attached my AOL account to my Yahoo Account but when I try to respond to a financial thing from my Yahoo Portfolio I get my AOL emai

    AOL has attached my AOL account to my Yahoo Account but when I try to respond to a financial thing from my Yahoo Portfolio I get my AOL email as the sending form with.. This I don't want because I use separate account so when the spam gets too great on my retail account name I just don't use (or close that particular) that particular account. I don't want to mess up this AOL account as this is my friends and neighbor account. I think the answer to this is to make an icon on my desk top to access…

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  6. Great. Now your mail program is hiding images

    Your gold plated **** of a program has started blocking images in mail that I have been getting for dozens of years without a problem.

    WHY??????????????????????????

    Oh yeah, because you like to **** us off.... nothing like irking the people upon whom you rely for payment.

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    Support Request  ·  Product Support responded

    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  7. highlights in gray when I want to copy and paste - just not working right and taking too much valuable time

    When highlighting to copy and paste, it highlights in gray and doesn't copy. For those of us who have been doing this for decades, it is frustrating to go elsewhere to paste to no avail. Then you have to come back and highlight again and hope and pray a lot

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  8. When you compose a new item of mail, and hit enter after the first line, the system skips a line, and goes to line 3 of the available compos

    When you compose a new item of mail, and hit ENTER at the end of the first line, the system skips a line, and goes to line 3 of the available composition space. Why?

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  9. Typing email and have to go back to edit by adding a letter or a word and where I click cursor into area to change a blur line comes up ands

    Blue line comes up in email when I click to set cursor to change or add a word, in a sentence I want to change-- The blue line stays and cannot get rid of it and it deletes next letter each time I type in a letter ---cannot get rid of this without closing out email-- HELP!!

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  10. E-mail that I'm sending to myself is being "spammed" yet isn't showing up in my AOL computer files (yet does show on my mobile AOL e-mail.

    I send e-mail to myself all day long as a reminder for thoughts/news stories to examine later.. I'm finding them sent to my SPAM folder on my mobile account, but not even as being sent of "spammed" on my computer account.

    This is not the only area of censorship I've been subject to by AOL.

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  11. bad (or glitch in) update in past 2 days?

    About 1,000 of my "NEW" emails disappeared over the past day or two. It seems as if they, somehow, were moved to my "OLD MAIL" folder, but not by me. btw, it does look like there is a time cutoff going back about 2 years or thereabouts on these moves. I'm mentioning it in case someone else has this issue or in the event you want to share it with whoever does your software updates. I have a hunch someone messed up some code somewhere along the line with a recent update. There is no other explanation I can think…

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  12. where's my downloads? sent to email from internet?

    downloaded pgs from internet into mail and opened to find little squares and no pages!! CANNOT OPEN LITTLE SQUARES!!

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  13. blocked email

    I have been having work emails forwarded to AOL. Recently they are being blocked with message "users mailbox is quarenteened" meaning AOL rejected it. Would be coming from Microsoft Outlook mail account. Then it is followed by PAGES of gobblegook then the message is at the bottom (the one it said was blocked)

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  14. Just a heads up, that show images and enable links in email?

    I am able to click links and have pages open without clicking that link, good thing it's emails I've been expecting, hopefully no one accidentally clicks something assuming it won't open and take them to a bad site or anything.

    i discovered this by accident myself when I clicked in a blank space to scroll but instead the website opened. I've done it 4 times since, so it's not just a one time fluke.

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    Support Request  ·  Product Support responded

    Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  15. cannot send messages

    I cannot send emails to yahoo accounts or to some business account email address.

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    Support Request  ·  Product Support responded

    Let me put you in touch with one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  16. email pictures disappearing from email before I send it

    I write emails, embedding pictures. Long emails, that may take me an hour or two to complete. By the time i am ready to send them, some of the pictures have disappeared. I have to send the email to myself, add the pictures again, before forwarding it to the recipient..... Problem?

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    Support Request  ·  Product Support responded

    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.

  17. How can I fix ERR27?

    How do I fix ERR27? (stopping email)

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  18. Cannot send mail to addresses @cox.net, Why???

    Why can I not all of a sudden send email to addresses @cox.net?? Have I set something wrong? Is cox.net rejecting mail??

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    Support Request  ·  Product Support responded

    Let me put you in touch with one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  19. All of the below comments regarding the recent changes are valid.

    All of the recent complaints about spam filters and the direction of email are valid. Everyone tells me I am an idiot for paying $39 per month for this type of idiotic file management. Please restore normal operating parameters. I do NOT need all my current mail to be defaulted to the Saved Folder before I can read it. When I sign in, I should be able to immediately read today's email. I should not have to take the extra steps of going to the saved folder. If I delete the Save Folder, will that cure the problem, or only…

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  20. Your Email System is rejecting email from my phone and other people's phones. They either go deleted or are not accepted at all.

    Your email system is rejecting email sent from my phone and other peoples phones. It either is going to deleted or rejected totally.

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