AOL Desktop Gold


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  1. Auto Spell Check does not recognize correctly spelled technical terms & won't send due to "Error" which does not exist !!

    Your Auto Spell Check does not recognize technical terms & product names, so it won't send email claiming there is an "Error",.... The error is the stupid spell check, dump it, please, tired of having it refuse to send valid emails out

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    Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  2. I can no longer send blind copy emails as I have done for 20 years to a closed group

    For 20 years I have sent blind copy emails to 300 or more people that request them. I did this in groups of less than 150. Now AOL won't permit me to send these emails

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    Please call our AOL Desktop Gold team at the number 1-888-265-3733, in order to have one or our Technical Support Agents investigate the cause of this issue.

  3. Partially disabled mail filing

    Using my resident AOL Gold desktop...
    -- when I open my "Incoming/Saved Mail" folder...
    -- RIGHT click on a message, on which I copied myself...
    -- go to "Move to"...
    -- "On My PC"...
    -- the "Mail You've Sent" option is DISABLED.

    WHY ??

    We must be able to file a message ANYWHERE WE WANT TO.

    Options should NOT be disabled.

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  4. Mail Signatures

    When I go to mail settings to create a signature, the space will not allow anything to be typed in, Just one more thing with GOLD that doesn't work!

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  5. I can't send emails from AOL. It closes AOL when I hit "Send"

    I can read emails, but I can not send any. AOL closes when I hit "Send". What is going on.

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  6. Sometimes aol email that is available on the aol website does not go to my iphone 7. What can I do to fix this problem?

    For the past month, aol email that is available on the aol website does not appear in my iphone 7. Is there anything I can do to fix this problem, or is it something going on at AOL?

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  7. Since June 20, 2018 I can no longer text photos to me email address???

    I debugged thoroughly with Spint side and I see that it's been sent on my phone but all of a sudden AOL is not accepting the email in to my email address?? I need to send photos to my email for work and I have the same phone and have been sending myself pics for years, but now I got nothing happening, another instance of your GOLD software sucking out loud?
    Fix this please, you're killing me here!!

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  8. having issues with sign on page - wrong mailbox showing when signing on suellenwill- showing sedonasunrise1 mailbox- happening for 3 days n

    having issues with sign on page - wrong mailbox showing when signing on suellenwill- showing sedonasunrise1 mailbox- happening for 3 days now- kindly fix ASAP-

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    Let me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at 1-888-265-3733

  10. Email bug again.

    Starting today (6/3) my emails are being rejected... The dreaded Mailer email shows that the address I'm sending to has added an aol.com to the address for whatever reason... Wazzz up now??

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  11. AOL Mail snafu

    On Friday 5/27/2018 I saved an email to my "On AOL folder" in a sub folder
    On Monday 5/28/2018 not only was my "On AOL" folder empty, my address book was gone, and all sent/saved mail after 2014.
    WTF is going on with AOL.
    The only reason to keep AOL, is so much data is archived on it.... if I can't retrieve that data, there isn't much point in remaining on AOL, now is there?

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  12. please fix the mail?

    I am not getting important emails, I sent 6 messages from my phone only received 2, just sent another one and it's not there, they are not in my spam either.

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

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  14. Cannot send mail to addresses @cox.net, Why???

    Why can I not all of a sudden send email to addresses @cox.net?? Have I set something wrong? Is cox.net rejecting mail??

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    Let me put you in touch with one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

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