AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
354 results found
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Mail, not enough space to write long text
When I write a long text at the and I can't type normal, instead I ending typing likethisnospacesthemoreihitthespacenothinghappen, is this normal to type like this? I report this twice, is been more than two years, still the same. You people don't do nothing good....
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Please put the date complete with the year, not today (September 6, 2020)
Please don't confuse me
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Get rid of all the upgrades you have made in the 4 months!!!
In the last 4 months I have;
1. Stopped being able to save mail with out opening.
2. Stopped being able to open links from my face book without having to click on another link to to approve the link.
3. Copy and paste pictures into emails. Pictures I paste do not come through on the other end and 50 % of the pictures pasted into mail to be sent later disappears when the mail is reopened.
4. Mail in my send later file is sent with the date it was saved no the date it was sent.
Please fix… -
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Hello! I started out hating AOL Gold but have grown to love it. The following glitches should be fixed, h(mostly) love it. The following
The following 'glitches; on AOL GOLD should be fixed. First, when I try to "manage' my Mail Folders (for instance, rename one of them) it doesn't 'catch' and register when I make the change and press SAVE...... It just stays there and then when I look, the change didn't register.
Also, when I go to save an email, sometimes there is no arrow if I want to choose "Save on my PC" as opposed to "Save on AOL". Then other times both arrows are there. Could you please fix this so it works all the time? Finally, I see you… -
First, you can expand the mailbox window size by following the steps: 1. Drag one of the four corners of the mailbox window to your desired
AOL – September 24, 2020 – set size of email window:
First, you can expand the mailbox window size by following the steps:
1. Drag one of the four corners of the mailbox window to your desired size and position.
2. In the TOOL BAR AT THE TOP, click " Window" (between SAFETY and KEYWORD!) then choose " Save Window Size and Position" from the drop-down menu. -
I have sent repeated bug reports on Feedback
While you responded on Feedback, no one from AOL has reached out to address my issues: Is anyone going to contact me to resolve my issues?
I have sent repeated bug reports and still have no resolution. I have contacted support, they went into my system and reinstalled the software but since the issue wasn’t resolved they advised to send a bug report. But the bug reports do NOTHING!! My issue is still here on the gold desktop software. I can't switch between new, old and sent mail tabs in aol gold desktop software without very long delays. Most of…
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Emails in alphabetical order
I am not no longer able to view my sent emails in alphabetical order.
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when deleting emails two codes pop up ET5005 or LC4007 or both on each email
Aol must have dumped anyone with a brain it is in the worst shape ever!
The have left wing corrupt censors in the comments! Did the russians take over? -
AOL PROGRAM FOR ONLY AOL E MAILS TO GO TO MOBILE DEVICES
IF AOL HAD A PROGRAM TO SEND ONLY MY AOL E MAIL TO MY MOBILE DEVICES FOR $5 OR $10,A MONTH, i WOULD GLADLY DO IT. BUT I DO NOT WANT AOL'S ENTIRE PROGRAM ON MY MOBILES. DON'T WANT MY MOBILES CLUTTERED WITH ADS, ETC.
IF IT'S ON MY KINDLE NOW, WILL CALL AND CANCEL. -
You have ruined AOL with a very lousy email restructure. Where is my email Verizon????
"New" AOL mail pages are garbage. I live in the busy physical REAL WORLD and don't have time. Be smart and bring back "old" email for those of us who still live in the physical world. Just plain stupid.
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Why are the images now a "preview"? Now you have to down load them!
Why didn't you leave the embedded images alone? Now they show as a preview (that I can't even see on my cell phone) and I have to download everything to see what it is! GO BACK TO EMBEDDED IMAGES!
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Did you reduce your storage space in your update. I can't switch between New and old and sent mail.
Tech support cannot fix this. It appears you reduced your storage and speed. It's a disaster for me using AOL Gold
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Incoming email including a photo
There has been a recent change such that incoming email that includes a photograph, the system produces a "preview". This is a very BAD innovation
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Your EMAIL listing stinks.
WTF is wrong and why can't you make this basic need actually function properly? Spend less time pushing Leftist Fake news and more time creating basic software, INEXCUSABLE !
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Listing sent email is a disaster. Everything bogs down. it **
Listing sent email is a disaster. Everything bogs down. it **
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********DOWNLOAD CONFIRMATION WINDOW********** "Whenever we download any types of attachment ,the download confirmation window "ALWAYS GETS
*****DOWNLOAD CONFIRMATION WINDOW*******
"Whenever we download any types of attachment ,the download confirmation window "ALWAYS GETS BEHIND" the previous window, whenever we move the mouse , Instead of remaining in "FRONT" of the previous window.
((( It only happens whenever we download a file from mail attachment not a regular download from a website. )))
-Did reinstall ADG.
-Rename AOL desktop data.
-Reset all windows sizes and position preferences.
-Checked settings of ADG and there's nowhere we can find an option for it.
-Checked mail settings no options for it as well.
-Checked mouse settings in computer no… -
Why is there such a long Dwell time for AOL emails to appear in Outlook?
Why is there such a long Dwell time for AOL emails to appear in Outlook?
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Allow the use of fingerprint to log in to e mail on i phone . My phone does not even remember my user id.
Allow the use of fingerprint to log in on i phone. My i phone does not even remembers my user i d
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Terrible. You need to update buggy software. E-mail is a disaster.
Call me for detailed discussion. I worked with a rep in Romania who was clueless. I was saved by a rep in the Philippines who knew what she was doing, but was hampered by the lousy software. Call me at 914-937-6007 for full details
- Don't see your idea?