AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. Attachment Preview option

    I use desktop software for email & I appreciate to have an option to preview the attachment prior downloading the attachment. In this manner can only download those attachments which are required for future reference and discard those after reading. This option is not currently available. Please do the needful to have this option and advise.

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    Reviewed  ·  7 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

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  2. spell check

    Please give us back the Skip all option in Spell check in a document with proper names or items not recognized by spell check: You kept Replace all so why not Skip all!
    And please all us to start spell check where the curser is: Since we cannot click Skip All we have to repeat every word we want to keep that you do no recognize which in a long email can be time consuming!
    Bottom line after reading all the other suggestions, just give us back 9.8! When something isn't broken don't fix it! Gold is a disaster on…

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  3. Ability to delete multiple saved mail folders at the same time.

    I need to be able to delete multiple saved mail folders at the same time.

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  4. Mail waiting to be sent

    Can you bring back the "You have mail waiting to be sent" notice when signing on to the AOL desktop?

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  5. Saving individual mail folders in Gold

    Bring back the old way of saving mail folders in your Personal Filing Cabinet like it has been since the beginning of AOL - yes I have been a paying member since the day it started and with Gold can no longer save the individual folders in the Mail to another location like a DVD or memory stick. These folders get way too big and non-manageable over time
    If you right click on a saved mail folder now in Gold it says :"Save Folder As" - like it always has - but when you click on it nothing happens.
    This…

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  6. Request improved emoticon selections in email

    The current choices for emoticons in email is poor.

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  7. spelling dictionary

    You "suggestions" as to how to fix the spelling dictionary don't work as there is no option under Mail for any spelling dictionary words. Yes, the words get underlined and you can right click and tell AOL to accept the word as spelled but in the next email, the same words get underlined as wrong again. Restore the Spelling Dictionary so that words we had to it STAY in it. Before we had to pay for AOL, it worked so much better. Now we PAY you and get far less than we used to. Please fix our Personal Spelling Dictionary…

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  8. Restore Email Headings with Date on Far Right

    Please restore or give the ability to move the date on the email headings to the far right

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  9. can you please give us an option to have the light blue bar scroll tab when looking at your mails, it's irritating.

    Please take out the option for this light blue bar with the trash can picture, save picture, etc to the right of this light blue bar, Its irritating when cursor is moving up or down

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  10. For what we pay a month for AOL Gold, how long are we going to have to continuing deleting emails twice?

    For what we pay a month for AOL Gold, how long are we going to have to continuing deleting emails twice? Why did you change it. If I didn't want to cancel the email in the first place, I wouldn't cancel it.

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  12. My mail folder problems

    Why when you open mail the my mail folders need to expand so you can view all of the folders names. It should expand to the longest names folder and you shouldn't have to perform this task every time you open your mail.

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  13. signature

    AOL Desk top Gold should add more options for different Font signatures. AOL Desk top Gold only list a hand full of fonts to select. The Legacy AOL had a hundred fonts to choose from for your signature.

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  14. Format control of emails page

    I want to see and control more emails at once than the new gold allows and show only what I want to see

    On aol anywhere I can
    - change the size and adjust how many emails show up on the list
    - use one hand and click on the side boxes to delete a large number of emails as a first run through
    - not have all the icons take up a quarter of the page

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  15. requesting developer to remove the 2nd line at the butom of the email page

    requesting developer to remove the 2nd line at the butom of the email page

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  16. Quick Find - Select All- Delete

    Hello, I have the most difficult time cleaning out my mail box. PLEASE YOU COULD HELP IN THIS WAY:
    Quick Find:
    Then IF you would ADD these options:
    SELECT ALL:
    DELETE:

    I have to scroll to delete one email at a time..that takes hours that is why I don't do it. I have so many emails that I try to get people to send me messages in other ways. However I could quickly get ahold and manage my mail so much easier if for example:
    QUICK FIND: gnc
    then all my emails that say GNC would come up
    then
    SELECT…

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  17. Folders can't be moved to "Saved on AOL"

    We ought to be able to Copy "Saved on my PC" folders to "Saved on AOL" as there are several selective backup utilities that can only see content on "Saved on AOL" folders.

    As another reviewer said, the Manage Folders functions "Move" and "Save Folder As" functions are not working.

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  18. recently deleted option is missing form mail>drop down menu

    in old aol>one went to mail on the menu bar>got a context menu>and recently deleted mail option was available to go to that mail folder.
    in aol gold the option of recently deleted mail is not available and must be reached by using read>then going to the left side window to select recently deleted mail.

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  19. The PFC should be password protected, like it USED to be.

    The PFC needs to be password protected like it USED to be

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  20. Message Moved

    Please remove the necessity to click on the "Message(s) Moved" box when I move an email to a specific folder. Having to use the cursor to delete the box is time consuming / frustrating. Make it so that hitting any key will make the box go away.

    Thanks!

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