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AOL Desktop Gold


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216 results found

  1. Over 50 people reported they cannot put their signature at end of E Mails!

    How do you get AOL GOLD to PRINT your signature at bottom of E Mails? I have a "saved signature" and did all the right steps, but HOW do you get that signature to print out on the E Mails. Many people have written in on this...that AOL Gold is lacking the ability to do this!
    HOW DO YOU DO IT ???

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    3 comments  ·  Mail  ·  Admin →
  2. printer won't print my email

    I can no longer print emails. Just started yesterday. It will print other files. Very inconvenient. How do I fix this??

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    2 comments  ·  Mail  ·  Admin →
  3. Issue happening for several weeks

    Receiving error messages when trying to send emails from Desktop Gold.

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    4 comments  ·  Mail  ·  Admin →
  4. just sent 3 more emails from my phone did not receive a one

    nothing in spam wanted to save pics of my sons graduation to my pc, but looks like aol is screwing with mail again... made a purchase on ebay last night no email confirming payment, no receipt, requested money be sent to my paypal at 1 am... Never got that email! Requested support from a website 2 days ago never got the instant automated email, no idea if anyone even attempted to assist me, because if they replied to my ticket I NEVER GOT IT!

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    2 comments  ·  Mail  ·  Admin →

    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  5. desktop gold mail composing.

    On Desktop Gold, when trying to write an email, there are no longer manageable margins. in other words, when typing a line in an email, it keeps going beyond the margins of the email, and when one hits "enter" to go to the next line, one loses sight of the cursor completely, with no means of scrolling to the left. There is no justification whatsoever.
    When I spoke to tech support, they are clueless, saying one must go to full page size to write an email. That is not workable.

    Also, the latest update appears to count words. that is…

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    7 comments  ·  Mail  ·  Admin →
  6. Automatic open

    AOL now automatically opens the next email. This is dangerous, as it could be spam, etc. We need a way to turn this off, or I am off AOL for good.

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    0 comments  ·  Mail  ·  Admin →
  7. WHERE IS MY MAIL?? No mail when I log on. shows up after a wait.

    Program is very slow and there is no mail once I get logged on. Shows up later.

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    1 comment  ·  Mail  ·  Admin →
  8. This new bell you added to address book no longer permits me to copy and past email addresses from a previous sent email into the Bcc addres

    This new bell you added to address book no longer permits me to copy and past email addresses from a previous sent email into the Bcc address of a new email. Find some way that lets up get rid of the bell option

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    0 comments  ·  Mail  ·  Admin →
  9. Suspicious activity keeps blocking my emails

    AOL keeps blocking my attempt to send emails as 'suspicious.' They forced me to change my password. I did so. They then again blocked my ability to send emails. I have now changed my password several times with no luck in sending emails. It's a shame because I have had my AOL account for ~30 years. Looks like it is time to say goodbye.

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    1 comment  ·  Mail  ·  Admin →
  10. Fix whatever is causing the EC 4004 and EC 4008 errors when trying to read and send emails

    Fix the cause of the frequent EC 4004 and EC 4008 errors that delay reading and sending emails.

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    2 comments  ·  Mail  ·  Admin →
  11. mail is not opening today for over 30 mins

    mail is not working at all this morning

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    2 comments  ·  Mail  ·  Admin →
  12. WHY is most of my mail going directly to the deleted file ??

    why is a lot of my mail going directly to the deleted file I have been with AOL since 1995 and getting very disappointed with AOL

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    4 comments  ·  Mail  ·  Admin →
  13. "Mange folders" is not working

    Manage Folders is not working. I have attempted to delete some older ones and tried adding new ones to no avail. Other options such as "move folder" do not work either.

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    2 comments  ·  Mail  ·  Admin →

    Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733. Our team is available 24/7 by phone.

  14. Deleting Emails

    We can delete all spams with one click but can not do that for our regular email...which is a pain...BUT when you delete them and only find them to reappear...now that's really a pain in the #$%*&...

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    1 comment  ·  Mail  ·  Admin →

    One of our Technical Support agents can help you with this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  15. Emails: Personal File Cabinet Folders Disappeared! HELP!

    PFC folders: a random selection of about half of my AOL GOLD email folders mysteriously disappeared. The AOL Service Technician advised "not stored anywhere; no way to retrieve". How can this be possible?!
    I lost dozens of old emails with critical information.
    Per an Internet search, this has happened to others within the past 6 months, and has been reported to AOL by others.

    Have the emails simply vanished? They never even turned up in my trash. I want them back!!

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    2 comments  ·  Mail  ·  Admin →
  16. Mail

    I send a mail this afternoon. I know I did because she responded. I want some info from that mail and look at SENT MAIL. It's not there. :(
    I delete a few things. I know I did because they're not there any more. Go to RECENTLY DELETED and they are not there. :(
    I'm losing important info because of AOL GOLD.
    Dump it or fix it.

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    0 comments  ·  Mail  ·  Admin →

    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  17. cannot send messages

    I cannot send emails to yahoo accounts or to some business account email address.

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    1 comment  ·  Mail  ·  Admin →

    Let me put you in touch with one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  18. Email problems with AOL gold!

    I open the email tab but no email appears any more. Also when in email we must click each message to delete. Takes long time, unlike old AOL that allowed you to highlight many emails at once and delete. AOL gold not worth paying for, bring back the old. This is like many other software upgrades from many sources. Upgrades are usually worse!

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    1 comment  ·  Mail  ·  Admin →
  19. I have been using group email for my classes for years and now it seems you are not allowing me to do that!!

    you are preventing me from using my group emails that I have done for years to send info on my classes, this is a private group of people who want to be in it.
    And often, my addresses seem to disappear!! this sucks

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    0 comments  ·  Mail  ·  Admin →
  20. Mail Signatures

    When I go to mail settings to create a signature, the space will not allow anything to be typed in, Just one more thing with GOLD that doesn't work!

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    1 comment  ·  Mail  ·  Admin →
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