AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. Is there some way I can check how many MB my email is before I send it. So many other services can only handle up to 28 MB and my emails are

    Is there some way I can check how many MB my email is before I send it. So many other services can only handle up to 28 MB and my emails are 'undelivered'.
    Thank you
    Ben ****
    b****@aol.com

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  2. blocking emails from "host" server

    would be helpful if you could get a program written to block email that are coming with the designated server as "host" - i don't have any of my email contacts coming from "host" = they are simply coming from commercial entities that i do not need in my emails

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  3. forward mail

    I would like to be able to forward all of my mail to another email address for answering while I am away. But all I can do is use an auto responder. There should be a an email setting of "forward all mail to: [enter an email address]" with an option to choose "until revoked" or for "X" number of days.

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  4. Advertisements fill empty Spam, Sent and Old Mail box's

    Seems like every time there is an Windows update something in AOL goes wrong or unusual.

    My latest issue is that when the Spam Mail, Sent Mail or Old Mail box's are cleared an Advertisement is inserted to the empty box.

    If I leave one email in any of these the advertisement is not inserted.

    Does anyone see the absurdity of an advertisement being put there?
    This is probably just an over site that was not realized by the programmer by making an advertisement fill blank spots.

    Please make all advertisements in the email system go away. That should fix…

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  5. Voice Command for Email

    I hope that you would develop or add a feature in AOL Desktop Gold that let us hear the email or have an option to make AOL Desktop Gold read emails for us.

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  6. Bookmarks

    AOL should give users the option to star, highlight or bookmark emails received and read so they can be easily found and re-read. Gmail and Outlook both have this feature!

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  7. The highlight bar does not appear after deleting an email worked perfectly yesterday, called aol support helpful but still does not work

    Why change things that were working perfectly.........especially not notifying about the change. Bored, need to change things to **** people off?

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  8. Can Music to an AOL email or AOL mail attachment that play when it is open by recipient

    To me, I think we need a way to Add Background Songs or music to email to play when the recipient opens his or her AOL email attachment note or letter. If it can be done AOL--Gold help desk live support just said cannot be done. I do not know how or if it can be done. But sure is a great idea. Thank you.

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  9. Making the compose box bigger

    Make the compose box field on AOL Desktop Gold bigger or expand it so that when I compose an email, it will be the format the way what I want. Make it like what you have on AOL Mail website.

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  11. fix the mail

    put the mail back like it was before you'll screwed it up.I like the way it was I could tell what it was about

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  12. Please return to the original mail format

    Please return to the original mail format

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  13. CLOSE MAIL BOX

    I want to close my mail box, I have other screen names that usually I closed the mail box, now are full of spam. Please put back that option

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  14. COMPLAINT: MAIL ADDED ICONS ON SUBJECT LINE PLEASE REMOVE

    The added icons on the mail subject line is NOT USEFUL AT ALL, PLEASE REMOVE IT IMMEDIATELY. There are already icons at bottom of screen for mark unread, delete, report spam. DO NOT WANT THESE ICONS ON THE SUBJECT LINE.

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  15. Update on the total count for mail folders

    Use version as of January 14: 11.0.3046 this is good enough. The inbox should should and new and the new folder should only show the new messages with indication of count. The old will also have a numeric indication. It is not necessary for the fonts to be bold.

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  16. emoji idea

    I've written this idea before and have not seen a response. On most devices that offer wmoji's, it does not close the window when you select the emoji. I often like to insert several at a time. Could you please leave the emoji box open until I'm finished selecting emoji's?

    Also, I would really be a good thing if when I select, "Mark as Unread" you would let the text go to bold again. This way I can see which emails I've marked to reply or deal with at a later date.

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  17. DISABLE SPAM CONTROL COMPLETELY

    I want to disable spam controls completely. Your current program puts too many items into the spam folder including desired mail.

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  18. Transferring data

    I attempted to copy everything I have in AOL 9.8.0 on my Windows 7 desktop to AOL Gold on my new Windows 10 computer. Everything moved without any problem
    except "Mail waiting to be sent." I am told by your tech department that it is not possible. That is hard to accept! My wife has years of writings in "Mail waiting to be sent" that are now useless unless I keep the old computer. I believe AOL should write the code to facilitate this move for its long time customers. This is extremely frustrating for our business, especially since we…

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  19. Progress bar during Export

    Would like to see a progress bar during Mail Export using MyData Export feature, now that Export / Import is now working

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  20. Aol Desktop Gold

    Suggest you offer an option in the settings for mail to always show oldest "New" mail at the top, and newest at the bottom permanently. Currently, I have to click on 'Date' every time to reverse the order of display!

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