AOL Desktop Gold


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  1. Mail in draft folder is NOT being sent

    cannot paste the error but it has gone on for three days

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

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    Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

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  4. r

    When I log on, all my emails are gone. Yesterday a message from AOL told me steps to get them back.....I HAD to include my mobile number. WHY?? Within hours I started receiving phone calls and the caller ID showed MY name and MY mobile phone number. In other words I was calling myself. This had NEVER happened before I had to post it on your website. WHY?? You should act on all the messages you get about how frustrating AOL GOLD is. I have paid for AOL for so many years...and was pleased with it UNTIL you came up…

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    We are sorry to hear about your experience. It does sound like you may have reached a scam customer support. If you are still encountering issues with missing emails please call out AOL Desktop Gold team at 1-888-265-3733

  5. Please reinstate my email ******@aol.com to the Glenview Community Church list serve: Client ID Number: 338496. If you have any questions,

    Please reinstate my email *******@aol.com to the Glenview Community Church list serve: Client ID Number: 338496. If you have any questions, please call me at *--*. Thank you for your assistance to this matter It does not show under settings that I have ever blocked Glenview Community Church

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    If you are not receiving emails, I’d like to have one of our Technical Support agents to help you with this. Please call our team at 1-800-827-6364.

  6. fix the mail

    fix the mail so I don't have to keep deleting the mail.I just here and deleted mail that I had permanently deleted a month ago. This happens all the time I can delete mail and days later the same mail is back up again.

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  7. See below

    I can only delete one incoming mail at a
    Time. It takes forever. That is rediculous. It was not always that way.
    On comcast Email. I can check on a whole bunch of mail and delete all of it
    The same for “yesterday”. It depends on when you check your mail. There is no date. Nor or what day.
    Who has time to guess and for why.
    I would think this would have been all figured out.

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  9. Bug in New Spam Settings

    I mistakenly added a word to the list of specific words and phrases (then realized it was a bad idea, as now hundreds of emails are being sent to the Spam Folder). When I try to remove it, I get an error: "We seem to have trouble sending this request. Please try again in 5 minutes. Code: Forbidden." No matter how many times I've tried, the "spam" word I want to delete won't go away! Please fix this!! I can provide a screenshot if you need it.

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  10. Technical support issues re: email

    For the last couple of weeks, almost all of my email is going directly to spam. I've checked every 'settings' and 'email' option available to make sure I have no one blocked, but it still goes to email, EVEN AFTER I have clicked on each entry to say "This is not spam." I've 'chatted' with tech support twice - no luck. I've also called aol twice,
    no luck, even tho one of those calls was to a 'higher level' of tech support. Now what do I do?

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  11. Delay in getting email on desktop

    I can't see any emails after mid-August from the AOL desktop. Emails show up much faster on the mobile app and in other apps using my AOL account. On the desktop, whether on the AOL desktop or by going to aol.com, there is a serious lag in the time an email shows up.

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  12. The swamp has hit my address book

    something stupid is happening. My address book is swamped with additions I did not enter !
    How can this happen ? Most important , how do I stop this intrusion !
    Just when one reaches the point of accepting the fiasco of changes that have been passed off as "improvements" then you find another curve ball

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  13. can't update emails past 6/7/19 in aol gold desktop

    can't update emails past 6/7/19 in aol desktop

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    Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.

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  15. Forwarding E-Mail from Indiana University E-Mail Address to AOL E-Mail Address

    I have been an AOL subscriber since I went online, over 25 years ago. I have also been an adjunct professor of law at Indiana University's McKinney School of Law over that same time period. For the convenience of both myself and my students, I have always forwarded e-mail sent to my IU e-mail address to one of my AOL screen names, **@aol.com.

    However, following my usual practice in preparation for the new academic year which will start this next week, I tested the forwarding feature last week. Much to my chagrin and disappointment, it no longer worked. Instead, I…

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  16. mail doesn't download with windows 10 update

    Mail does not work with after Windows10 Update

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    Let me put you in touch with one of our Technical Support Agents to look more into this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.

  17. My AOL email has stopped coming in to my Inbox. Why?

    My AOL email has stopped coming in to my Inbox. Why?

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    Please call our AOL Desktop Gold team at the number 1-888-265-3733, in order to have one or our Technical Support Agents investigate the cause of this issue.

  18. Problem with blocked email address page leading to "not working page" GAH error. 2) "x" in page corners to delete windows and boxes.

    Problem with blocked email address page leading to "not working page" GAH error. 2) "x" in page corners to delete windows and boxes.

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  19. Problems with receiving "Next Door" emails.

    For the past three weeks, I haven't received any updates from "Next Door". I have checked with Next Door. They say they are not having problems. I checked my settings on Next Door and they haven't changed.

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  20. Fix the email so when you delete the mail you opened so it doest fade into the mail box

    fix the mail box when you open a new mail then close it. It will fades into the mail box and takes forever to go away. Then it tells me AOL is not responding. Also when you try to open a new mail it will not open until the ad loads Which sometimes take a while and you set there and wait. You spend a'lot of time waiting on the ads to load very upsetting.

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