AOL Desktop Gold


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  1. We're glad you're here

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.

  2. EMail Time Zones

    Time Sent/Received. Can someone explain why my emails still show Standard time not Daylight Saving Time? Why wasn't there an automatic update? The times appear to be correct but all sent/incoming show Standard time.

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  3. What the Heck is going on????? Can't open some of my mail finding duplicate address in my address book and then some of them aren't right

    Some of my emails are coming up blank have to click 2 or 3 times. Finding duplicate addresses in address book and some of them are omitting letters or numbers or extra letters and numbers have been added. If it not one thing its another why can't you get your ---- together and give us what we pay for? AOL from **** ever since new people took it over. This is bull

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    Our Technicians want to look more into this issue. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.

  4. Mail is messed up and it happened on 5/6

    Mail changed yesterday (5/6) so the subject is on the rightmost side and is very inconvenient and annoying. When my mail initally deploys, the subject is in teh correct spot but then blinks and shifts to the right side. Don't know what you guys did but it messes me up big time. Tried to access "AOL Help" and the person tried several things and nothing worked. You people must have done something on 5/6 to mess up mail but I, for one are very unhappy. Turn it back the way it was!

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  5. Saved email Blank? Fix that ASAP

    When I open my Saved emails they are BLANK!!! What is the point of saving them when they are not there to read. Fix that ASAP

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  6. Generating end of word before you finish typing

    Why when typing an email, the software generates the end of the word before you finish typing ..thus when you finish typing the letters are duplicated

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  7. New E Mails have been dropped between April 6,2019 and Approximately September 11, 2018

    New E Mails have been dropped between April 6,2019 and Approximately September 11, 2018

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  9. Get it Fixed to start with.

    When I post a picture or image and send it or someone sends it to me all I get is a little box nothing there. What the **** can't you guys run a program for a week without a problem. I pay for a service that is ****, Every week it is something new going on. Just get the mail fixed where we can post, pictures, images or tags and be able to send them.

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  10. AOL just 'upgraded' their software. Now you can't even get photos to appear in your emails without manually attaching them.

    AOL just 'upgraded' their software. It used to be that you could insert a photo in your email by using the picture button and it would automatically insert that as an attachment. That doesn't work anymore. Now you have to manually insert the photo as an attachment at the bottom because if you don't you will see the photo in your email but it won't go through. What a joke!.

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  11. Get rid of the boxes around my email output...how's that for an idea?

    The boxes around my sending mail prevent me from editing before sending. What is your purpose???????? Tell me how to stop it please!

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  12. ADG manage

    The desktop gold had been malfunctioning several times. It only freezes and sometimes would not allow us to launch or click on the icon.

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  14. What is Imap? Never had a password or used it...been with AOL over 20 years

    How to simply reset Imap that was never given to me or used by me

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  15. I keep getting Stupid emails

    AOL Powered by Sigfig
    Daily Portfolio Report
    Jan 15, 2019
    View My Portfolio >
    Accounts
    Your Portfolio Total: $743
    1-Day Return: -0.3%
    You
    DJIA

    S&P 500

    Top Movers Today

    Latest Portfolio News

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  16. Great. Now your mail program is hiding images

    Your gold plated **** of a program has started blocking images in mail that I have been getting for dozens of years without a problem.

    WHY??????????????????????????

    Oh yeah, because you like to **** us off.... nothing like irking the people upon whom you rely for payment.

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  17. highlights in gray when I want to copy and paste - just not working right and taking too much valuable time

    When highlighting to copy and paste, it highlights in gray and doesn't copy. For those of us who have been doing this for decades, it is frustrating to go elsewhere to paste to no avail. Then you have to come back and highlight again and hope and pray a lot

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  18. When you compose a new item of mail, and hit enter after the first line, the system skips a line, and goes to line 3 of the available compos

    When you compose a new item of mail, and hit ENTER at the end of the first line, the system skips a line, and goes to line 3 of the available composition space. Why?

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  19. Typing email and have to go back to edit by adding a letter or a word and where I click cursor into area to change a blur line comes up ands

    Blue line comes up in email when I click to set cursor to change or add a word, in a sentence I want to change-- The blue line stays and cannot get rid of it and it deletes next letter each time I type in a letter ---cannot get rid of this without closing out email-- HELP!!

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  20. E-mail that I'm sending to myself is being "spammed" yet isn't showing up in my AOL computer files (yet does show on my mobile AOL e-mail.

    I send e-mail to myself all day long as a reminder for thoughts/news stories to examine later.. I'm finding them sent to my SPAM folder on my mobile account, but not even as being sent of "spammed" on my computer account.

    This is not the only area of censorship I've been subject to by AOL.

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