AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. When reading a web site, if I want to print the article, I have to do a copy an paste. In 9.8 I could just hit "print" Please return thisd

    When reading a web site, if I want to print the article, I have to do a copy an paste. In 9.8 I could just hit "print" Please return this feature

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  2. WHY IS AOL (AOHELL) SUCH A PIECE OF **** ?

    I do not have any idea, and neither does AOHELL 111111

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  3. Add attach page to facebook option in the little heart thingy in browser

    Add attach to Facebook like the old desktop browser allower.

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  4. For over a week now when ever I get on AOL I have to sign in to everything I have Like Amazon, Netflix. google etc. I never had to do that

    For over a week now when ever I get on AOL I have to sign in to everything I have Like Amazon, Netflix. google etc. I never had to do that before . Even if I restart my pc it happens again and again. Sign in and password over and over

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  6. Can't clean Browser History

    Why have you changed our going to setting/browser and deleting browser history??? Why do we have to sign off before history is removed. Another ridiculas change to an already faulty program......if it ain't broke why do you keep changing things???

    Also why do I need to sign in to send this...obviously I am already online...or is this a way of tracking member who are complaining about the "wonderful" AOL Gold??

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  7. Two factor verificaiton

    Two factor verification is becoming a real pain!!! I have to do it several times per week every time Windows or AOL updates. It is wasting my time!!! Nice to prevent hacking, but not at the expense of using the software.

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  9. Website issue

    Cannot get into the Capital One website. I wasn't able to access some features of the website when i go there.

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  10. Sign On and then Reboot to have mail and favorites show each time I open Gold

    Ofter opening Gold, sign on pops up, check save password, auto sign box, Gold opens but no personal items like mail, favorites, etc. Reboot my PC, then go back signing on, checking boxes, everything comes just fine. Then if I log off, which I won't until tomorrow, back procedures.

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  11. why is AOL browser not approved for some banking sites

    AOL is not an accepted browser platform for some banking sites, why not? I have accessed the help icon and sent in several bug queries but no one seems to either care enough to respond or ????

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  12. Please keep AOL Browser Updated

    Keep the AOL browser updated so I can use YouTube here.
    You Tube has been giving me this alert lately:

    We’ll stop supporting this browser soon. For the best experience please update your browser.

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  13. remove dead dog

    why aol make everyone look at a dead dog week after week?

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  14. AOL Gold *******!!!!!!

    Apparently these are ********** that designed Gold and haven't gotten it right yet????????????? You should have built upon 9.8 or kept it since we are getting charged for less options and the worse of all coverage!!!!!!!!!!!!!!! SAD what you have become!!!!!!!!!!!!!!!!
    Even the higher up mgmt needs firing!!!!!!!!!!!!!!!!!!!

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  15. New mail layout sucks...

    The new AOL owners don't seem to be very concerned about their customers, in fact they're making it more complex. I expect they will re-initiate the old program and charge us to use it. Are we all aware we don't have to pay for service at Google, MSN, Yahoo, etc. Why are we paying for the most screwed up of the bunch?

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  16. Remove your block on conservative websites. It is not your place to block where i go after i have acknowledge your notification

    Remove your block of conservative websites because you don't agree with what they post. its ******** that you warn there might be objectionable items or stories there then even block the "proceed' choice also. It is NOT your place nor right to determine where on the net an adult can browse. I am 58 years old and am quite capable of choosing what i see on the WWW,

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  18. Incognito type browsing option on AOL

    Provide a blind search or browsing option / experience like Google Incognito. I hate to search or open a web page for a hotel or vacation for general information and then constantly get E-mails and pop up ads for that item. This does not happen with Incognito and there is no browsing history.

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  20. 3rd Party cookies

    AOL Gold apparently does not have an option to block 3rd party cookies. I want that option to protect my privacy. Without it I may cease using AOL Gold and go to other browsers.

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