AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
61 results found
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The chat room d
Chat room is freezing up. When someone responds to your comment on a given topic and you want to reply by clicking "View in Conversation," you cannot get back to the other person's response. And the chat room keeps freezing up and pausing even when typing a comment.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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AOL Games
The AOL games are not working even though we already have updated the flash player. We also did try to refresh the AOL server by uninstalling and re-installing the software. Also, tried to turn off the anti-virus, but still having the same issue.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Sudden need to sign in each time
After being signed in all day, now when I close AOL Gold, I have to sign back in instead of automatically having the browser open. Then my personal favorites are missing in the task bar, Edit settings doesn't work and I end up having to restart the PC to only have to sign back in again which fixes the "favorites on the task bar, but I get the "welcome, etc. sounds each time. Mail isnt impacted. I reset the sound by disabling them, now every time I have to sign in. Why?
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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why can't I get the AOL GOLD that was downloaded yesterday.
Victor at AOL fixed my AOL Gold and now it wont't open. I pay for AOL.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Access Denied You don't have permission to access "http://www.haband.com/" on this server.
Why does this happen. I don't know how to correct this issue. I have been on this website a number of times. See below for outcome:
Access Denied
You don't have permission to access "http://www.haband.com/" on this server.
Reference #18.3ce04817.1582857469.2bdc10acLet me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at the number 1-888-265-3733
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Picture and font
Usually when I open up the AOL page, the font is partly hidden, or the picture is cut off, or it too wide to fit this 21 inch screen, and it becomes a constant hassle to always having to readjust the screen size or font size. It would be nice if that was all taken care of as being programmed into the AOL browser, just saying.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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why is aol blocking my access to foxnews.com on your welcome page?
why is aol blocking my access to foxnews.com on your welcome page?
I would like to have an expert technician investigate the issues you are experiencing. Please call the AOL Desktop Gold team at the number 1-888-265-3733.
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URL is being Blocked
www.prosperitybankusa.com will not accept my url address. that website has been accepting this for years. It no longer shows the section where I can log in to my bank. please fix
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Aol Browser and FB posting not working!!!!!
Here I go again...another freeze up of AOL and a shutdown of my FB when I go to post something. This has been an ongoing issue for over 1 year and been reported to the government. Was given FREE aol for a few months and problem remains. Fix the **** thing or I am back to complaining with the government!
Let me put you in touch with one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I was transferring information from word into my FACEBOOK link from a newsfeed. All of a sudden, I lost my Facebook tab and the tab from th
I was transferring information from word into my FACEBOOK link from a newsfeed. All of a sudden, I lost my Facebook tab and the tab from the newsfeed. The word doc remained. This is happening constantly and I have complained constantly. When is this going to be fixed. Email me back @ **@aol.com on why this keeps happening. Today it said do you want to reload the Java Script (for the FB tab). I said YES and it did NOTHING....and just continued to be FROZEN!!!!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Pop up interference Removed the pop up on the aol gold homepage cause it's really an inconvenience whenever I'm reading the news/articles o
Pop up interference
Removed the pop up on the aol gold homepage cause it's really an inconvenience whenever I'm reading the news/articles on the aol homepage. Do not let any pop up interfere with tne news article.
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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Have to use another Browser to get the info for American Express Aol Desktop Gold does not let me see my transactions or payment info
Aol needs to fix their AOL Desktop Gold so that I do not have to use another Browser to get the info I am looking for.Especially since I stll pay for this service
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.
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Ridiculous advice.
The advice about expanding your browser does not work. You can't move the sides in or out. Why don't you just quit re-inventing the wheel? Now I can't even read things from my cousins. STUPID
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Stories from Boredom Therapy cause the background to disappear
Boredom Therapy stories cause the Background Displays to disappear. I see other complaints about this and nothing has been done - why not? It has happened twice so far today and I've only been on for about an hour. either fix it or get rid of the Damned Boredom Therapy, it's a total waste of time any way.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Disappearing Content In Open Windows
When reading an article all the windows go blank. I have to log out then back in. Now I have to find where I was. Fix this problem!
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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realtor.com not working
realtor.com is not working properly, when calculating commute time, it just shows please refresh browser and can't click on the heart button,
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Blue circle dance has to stop or AOL will be uninstalled forever. Been with AOL for 30 years ********@aol.com is me...
Technical support refers one to Spain and an English man who tries to fix it and then wants you to buy 2 other services - close to $300...wtf
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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AOL Gold......I mean "OOPS"
After more than 600 revisions to this defective browser (since I got duped into signing up) it still crashes all of the time and won't open websites, even after I just had them open moments ago. They finally got the browser to open up and start without crashing, but almost daily I have to completely reboot my computer in an attempt to get this horrible thing to even attempt at working properly. I see they are now offering a "Pro" version of AOL Shield....hmmm. I wonder if that one will operate without crashing all of the time.....
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.
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I'm getting "An error has occurred. Please try again later." when I click reply in one of the items in AOL Gold. It was working before. I al
I'm getting "An error has occurred. Please try again later." when I click reply in one of the items in AOL Gold. It was working before. I already updated the Adobe flash player. Please fix this. Thank you
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.
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