AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
55 results found
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WHO KEEPS SENDING ME NOTICES OF CANCELLATION OF MY ACCOUNT
WHO KEEPS SENDING ME NOTICES OF PENDING CANCELLATION OF MY A/C
JM
I’d like to have one of our Technical Support agents investigate this. Please call us at 1-888-265-3733. Our experts are available 24/7 by phone.
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Try again later, Oh Oh OOPS and don't forget the cute Broken Robot
I have been using AOL to keep connected I am disabled and cannot get out.....over the past few months there have been continual times when I cannot log in, or when I log in and hit my Mail box it says many funny things that just tic me off, say try again later... this now has been going on for 2 days. Looked up and read that OATH is owned by VERIZON and that they may be doing away with our emails... which forces me to get a more secure mail service. If anyone has a solution at your site,…
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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allow Land line is Voip to be on Desk Top Gold
I have had the same land line phone number for many years and has been VoIP for most of that time. Your software change has now indicated that I can only register wireless phone numbers. This will be a real problem for many of your customers, including me. This needs to be fixed ! ! !
I’d like to have one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733.
Our experts are available 24/7 by phone.
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I am very disappointed.
My son goes on AOL Gold by switching screen names under my main account. Today he was online then signed off to go to the store. When he came back and signed on again, there was a popup that said he had to pay for AOL Gold. When I went on AOL help, his screen name was no longer there, but a strange name that we did not create was (this name is not on my drop down in "switch screen name"). Live chat could not help. They gave me the number to call and after an hour and a…
I’m sorry about the issue you are experiencing. One agent will further investigate this. Please call us at 1-888-265-3733.
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mcafee
Refund about the McAfee product since im not using the app
All refund inquiries need to go to AOL Billing Department. Please give them a call at 1-800-827-6364.
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account management
I am going to have to wait until I get paid on August 3rd to pay my bill. That's when my Social Security goes through.
Let me put you in touch with one of our Technical Support agents. Please call our AOL Desktop Gold team at 1-800-827-6364. Our experts are available 24/7 by phone.
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Account Security there is none
7/24/2018
Reply
I appreciate your concern about my privacy.
As a police officer I don't understand why you
would then give the Department of Motor Vehicles
access to my account without my permision &
behind my back. Very hypocritical.Bob Agerbeek
In a message dated 2/27/2018 1:09:58 PM Pacific Standard Time, AOLMemberInfo@email.aol.com writes:
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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My AOL Tech Fortress app has stopped working. I seem to be paying for a defunct program.
AOL Tech Fortress stopped working.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I can't sign on!!!!!!!!
I'm in the loop from ****..... trying to sign on and keep being prompted back to previous AOL window.... YOU SUCK!
One of our Technicians can help you with this Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Sign On .
I have tried 5 times today to sign on and I cannot, this system stinks, I don't want to spend my day trying to get online.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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Account out of date?
Ten times a day, I get a pop-up saying my AOL account is out of date. I've gone to my account numerous times and everything is fine. Is this from AOL or some sort of trojan horse?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Subscription
I subscribe to AOL Gold and receive email on my Ipad and my Blackberry (thank God). When I try to sign on on my desktop or laptop, it says I dont have a subscription. Had AOL for free since 1996, now I pay and have issues.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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when contacting you, I am asked to provide a mobile Phone #, since I do not have one this is not possible! Is their an alternative???
Previously I have been asked for some personal info. Can my account have an indication that this is the way I am verified??
Call us at 1-888-265-3733 so one of our agents can add your regular phone number to your account.
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Charge I am not aware of?
05/20/2018 AOL*FS Support.com $3.99
What was this charge for?
When I get help for an issue which is AOL's issue you charge me?****@aol.com
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
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I don't understand why you disabled one of my user accounts and now I can not add any I pay a lot of money for my AOL account and services
AOL Gold is horrible and so is AOL customer service and its lack of service ever since Gold came into effect
Please give us a call at 1-888-265-3733 in order to have an expert technician investigate the issues you experience.
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