AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
65 results found
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passwords
This is serious. Settings, or primarily PASSWORDS, should be
under Password and or 2 factor authentication. This is really bad leaving passwords open with No Security. I am just realizing this, WOW. Who ever heard of leaving PASSWORDS OPEN with no security. Please put additional security in regarding PASSWORDS. -
Aol help live support is not good at all !
Aol will never answer any live questions
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So AOL is going up again??? SO what's going on with signing in??
SO from what I was reading in Email AOL is going up in Price to almost 50 bucks for what???
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Have a simple way to report email fraud
Have a simple way to report email fraud from an address which proports to be from AOL. I spent 20 minutes talking to a customer service rep who kept trying to sell me "stuff" instead of taking the fraud info from the email.
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FREE AOL!!!!!!!!!!!!!!!!!!!!!!!!
You have enough advertising, sponsors and so forth to pay for this garbage!!!!! Make AOL FREE again!!!!!!!!!!!!!!!!!!!!
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Get rid of all of this **** that you try to ram down our throat and bring the price back down.
Get rid of all the **** that you try to ram down our throat and bring the price back down.
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Por sigt, can't sign in withot a typo
I have poor sight, consistantly messing up typo
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my no coat ao, address for seniors
i am retired and years ago i was offered free aol email address is this still possible because m income is limited long time aol member
i have other email gmail for phone and microsoft for compter but love my email aol but having problem afforing -
SCREEN NAME ORDER
on my new laptop I entered our 4 screen names, NOT in order, there should be a way to change the appearance order as mostly used 1st & 2nd instead of at the bottom, it's annoying.
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Reporting AOL Software Problems
I had reported a technical problem about printing from the AOL software that was diagnosed by your technical team as being a bug in the AOL software. Today, when i followed up on the problem with technical support, I was told I also had to report it as a "bug"! Why would I (the customer) have to report something "twice" that had previously been been determined to be an AOL software problem???? That should be handled internally within your support group!
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Threatening behavior in chat rooms
So if I don't report threatening behavior while the person is the chat room, AOL refuses to do anything about it.
AOL must not care about its members' safety.
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MY account
My email address is *********@aol.com
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AOL Account Username
If we are already paying $14.95 per month for using AOL, we should NOT be charged additional amount to add another sub user name to our account. I think it is totally wrong to have to open a NEW account.
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Felii de salam
asdasdasgasdasd
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SERVICE
GET RID OF LOUSY,DANGEROUS SUPPORT TO MY COMPUTER. THEY ALWAYS DO DAMAGE TO MY MACHINE OR ADMIT TO VERIZON YOU HAVE LOST ANOTHER CUSTOMER...THOUGHT SERVICE WOULD IMPROVE. IT DIDN'T
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CUSTOMER CARE
When asked for a reply especially from a paying customer; do not simply ignore! this is common rude, care not attitude employed by AOL. Read all the comments in the comment section also. Never a response. AOL Gold is a step backward and every inquiry on what isn't working correctly is answered by "We Are Working On It," without results in many instances ever being accomplished.
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securing my account
I get a little tired of being asked to secure my account with my phone
numbers. You already have them. QUIT -
Features need to work!
FIX SPELL CHECK! Asked until blue in face and nothing done and I am ignored, without response despite several requests! Click on "ADD TO DICTIONARY" and it does not, etc. You eliminated the "Ignore It," option also. This has gone for months without a fix, or rely. Further, for months heard once that you were working on why free McAfee cant be downloaded. How many more months needed to fix this??? Still my computer unprotected and you ignore all requests for update on what is happening! Gold goes down regularly and your firm ignores paying customers. WHY? Mail slow, adds…
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Packaging of plans
Why can't aol package plans mbr's wants instead of offering Plans that members don't want, such as: AARP, McAfee, & Search and Recovery,Barkbox. Items that I would want packaged (bundled) for one low price are: System Machanic, SuperAnti Spyware, Walware Bites,CC Cleaner, AOL 1 Point. Give me what I want and NOT what I don't want.
- Don't see your idea?