AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
56 results found
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i can not even chat with an agent. What has happened to AOL
Tried to get someone to answer some questions . I have been a member 23 years
You can reach out to the AOL Desktop Gold team by calling 1-888-265-3733.
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My Husband died 3/17/19. How do I cancel his account?
My husband who's account name is ****@aol.com passed away on 3/17/19. How do I cancel his account?
Please let me know via email using my ****@aol.com email account.
Sincerely,
Kathy K**
We are sorry for your loss. Please contact one of our agents at 1-800-827-6364 to help you cancelling the account.
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HELLO... I HAVE BEEN IN RECEIPT OF A TERMS OF SERVICE NOTIFICATION IN THE PAST FEW WEEKS AND HAVE A COMMENT OR SUGGESTION FOR YA'LL TO CONS
HELLO...
I HAVE BEEN IN RECEIPT OF A TERMS OF SERVICE NOTIFICATION IN THE PAST FEW WEEKS AND HAVE A COMMENT OR SUGGESTION FOR YA'LL TO CONSIDER...
WHILE I UNDERSTAND THERE ARE RULES TO FOLLOW IN CHAT ROOMS MANY TIMES ARGUMENTS ARE HEATED AND CAN TURN UGLY....I TRY NOT TO US INAPPROPRIATE LANGUAGE BUT IN ANY EVENT WHEN I GET A TOS THERE IS A LINK AT THE BOTTOM OF THE BRIEF EMAIL BUT IT CANNOT BE OPENED....
IS THIS A LINK TO SHOW US WHAT WE SAID WRONG TO GET THE TOS???
OLD AOL WOULD ALWAYS HAVE A LINE…
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Why can't I see my Inbox email?
I am tired of not being able to access things I had beforehand. I can't access my inbox for days at a time. WHAT IS THE PROBLEM? There are emails I am working with and can't access them to respond or deal with.
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733. Our team is available 24/7 by phone.
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aol wiil NOT seach my email want number to cal or chat I pay 19.99 mos looking to change as aol is now painful close to stopping tech not av
Want it fixed......email does not search.....get error messages stting out of date, no fix from mirsoft 10 or aol fix or I go
Please give us a call at 1-888-265-3733 in order to have an expert technician investigate the issues you experience.
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AOL desktop
My Problem Is MY Hyperlink On movieclips@youtube.com
Are Deactivated And Disabling my pch.com $ Entries.
I Need My Hyperlinks Enabled Please ?
my # Is 6****1 7363Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
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PLEASE ADVISE THAT IF I REQUIRE 24 HOUR SUPPORT, PER MY PLAN, I HAVE TO WAIT UNTIL 8:00 TO GET A LIVE PERSON
PLEASE ADVISE THAT IF I REQUIRE 24 HOUR SUPPORT, PER MY PLAN, I HAVE TO WAIT UNTIL 8:00 TO GET A LIVE PERSON
You can contact live technical support at 1-800-827-6364 24/7.
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WHO KEEPS SENDING ME NOTICES OF CANCELLATION OF MY ACCOUNT
WHO KEEPS SENDING ME NOTICES OF PENDING CANCELLATION OF MY A/C
JM
I’d like to have one of our Technical Support agents investigate this. Please call us at 1-888-265-3733. Our experts are available 24/7 by phone.
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allow Land line is Voip to be on Desk Top Gold
I have had the same land line phone number for many years and has been VoIP for most of that time. Your software change has now indicated that I can only register wireless phone numbers. This will be a real problem for many of your customers, including me. This needs to be fixed ! ! !
I’d like to have one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733.
Our experts are available 24/7 by phone.
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I am very disappointed.
My son goes on AOL Gold by switching screen names under my main account. Today he was online then signed off to go to the store. When he came back and signed on again, there was a popup that said he had to pay for AOL Gold. When I went on AOL help, his screen name was no longer there, but a strange name that we did not create was (this name is not on my drop down in "switch screen name"). Live chat could not help. They gave me the number to call and after an hour and a…
I’m sorry about the issue you are experiencing. One agent will further investigate this. Please call us at 1-888-265-3733.
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account management
I am going to have to wait until I get paid on August 3rd to pay my bill. That's when my Social Security goes through.
Let me put you in touch with one of our Technical Support agents. Please call our AOL Desktop Gold team at 1-800-827-6364. Our experts are available 24/7 by phone.
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Account Security there is none
7/24/2018
Reply
I appreciate your concern about my privacy.
As a police officer I don't understand why you
would then give the Department of Motor Vehicles
access to my account without my permision &
behind my back. Very hypocritical.Bob Agerbeek
In a message dated 2/27/2018 1:09:58 PM Pacific Standard Time, AOLMemberInfo@email.aol.com writes:
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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My AOL Tech Fortress app has stopped working. I seem to be paying for a defunct program.
AOL Tech Fortress stopped working.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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I don't understand why you disabled one of my user accounts and now I can not add any I pay a lot of money for my AOL account and services
AOL Gold is horrible and so is AOL customer service and its lack of service ever since Gold came into effect
Please give us a call at 1-888-265-3733 in order to have an expert technician investigate the issues you experience.
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AOL SUPPORT
I PAY 4 AOL.....NEEDED A TECH TO HELP ME WITH DOWNLOADING AOL TO A NEW COMPUTER BUT THEY DON'T ANSWER THE PHONE.....FORGOT THE PASSWORD & COULDN'T GET ANY HELP WITH THAT !!!!!!!!!!!!!!!!!!!!!! WHAT IN THE **** DO WE PAY U FOR ??????????????????????????????
Let me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at the number 1-888-265-3733
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