AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
80 results found
-
SPAM stuck in SPAM folder
I posted this a week ago. Got an answer to refresh my email box which I did and indicated in a response that I did. No answer; no fix. Then I posted it as a bug. No answer; no response. Still have the problem but I want some attention paid to this because it is the 3rd time it has happened. I'm tired of it happening...and having to fix it myself only to have it recur again. Clearly a problem with this Desktop Gold software, among many.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
AOL Desktop Gold takes time to sign in (Not Responding)
Please check AOL Desktop gold since I am constantly getting (Not Responding) after signing in.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our team is available 24/7 by phone.
-
Events and appointments are not shown on the AOL Calendar.
Events and appointments are not shown on the AOL Calendar.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
-
aol freezing up
why does aol games keep freezing during the ads
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
-
Location Setting
Location Setting
Location setting from welcome page does not transfer when extended forecast is requested.
Let me put you in touch with one of our technicians to check if they can help you out. Please call at
1-888-265-3733. Our experts are available 24/7 by phone. -
Why AOL gold Icon is Not Working
AOL Gold icon is not Responding? Checkout the reasons why your AOL gold icon is not responding:
Poor Network Conditions
Bad Connection to Source Files
Incompatible System and Software
Virus or Malicious Program
Outdated Software
Bad Windows Update
Virus or Malicious ProgramIf you want to solve these kind of errors then please check the troubleshooting tips at https://www.emaildesktopgold.com/troubleshoot/aol-gold-icon-not-responding/
Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733.Our experts are available 24/7 by phone.
-
Games, we want games, not more ads.
Fix games. Either can't get on or if i do and am playing a game, it stops.
because something else is loading, Games should be working as they are part of your plan.I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733.
-
chat room
Every time I go into a chat room after I type a few sentence I get frozen out. I need to go out then back in then it happres again. This happens on both my computers. Any suggetions
Let me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at the number 1-888-265-3733
-
It's not the mouse batteries, IT'S YOU.
Every time I'm to click the mouse button I have to click it several times before it will connect. Sometimes it will just flip to an entirely unrelated page and then it's impossible to find what I was looking at. What are you doing at AOL these days? You have a lot of people working for you. Why can't someone get this web site right?
Let me put you in touch with one of our technicians to check if they can help you out. Please call at 1-888-265-3733
-
AOL Desktop Gold problem
why does my screen go white on AOL Desktop Gold home screen i tried uninstalling and reinstalling AOL Desktop Gold still the same problem
I’d like to have one of our Technical Support agents to help you with this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
Settings are all messed up
My Avast abtivirus did an update last night, and now I'm having problems with AOL. It no longer has my user name and password saved, even though I've repeatedly told it to. My mail settings are screwed up, and when I try to get to them, all I'm getting is a black screen. What's happening, and how do I correct it? Has anyone else had this problem?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
Uninstalling OLD AOL 9.8
I have been using the new AOL Gold for years.
I hadn't uninstalled the old AOL 9.8.
I can find old aol directories and files going back earlier than 2019.
also 2018 & 2017 files & directories named C_AOL Desktop 9.8.2 & 2a
I ran the old uninstaller program and though it took a very long time, it showed an EMPTY "Select Applications to Uninstall"There was never an explanation of HOW to remove all the junk that the old AOL 9.8 has now become. When & How will you address this issue?
Please give us a call at 1-800-827-6364 and one of our technician will assist.
-
Why do I have to login every time when I check the box stay logged in
Why do I have to keep logging in when I open welcome. I have complained this to bug. what am I paying for, NO HELP?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
-
Desktop Pictures Out Of Sync With Captions
When you open AOL Gold, the pictures (1-55 for 3/28) are continually out of sync with the picture description. This happens every single day! e.g. The picture for picture number 35 has the description from picture number 34. That description from picture 34 stays on Picture 35 for 8 seconds and the correct description for picture 35 appears. I thought Verizon was going to fix the mess at AOL?????
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
-
WTF is wrong with AOHELL? I logged on at 8:00am and was DROPPED THREE TIMES by 8:50am
FIX YOUR **** SYSTEM SO IT DOESN'T KICK US OFF EVERY 20 minutes!!
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
-
password save
AOL gold does not prompt me to save usernames and passwords, even though I have selected that function. I do not know how to fix this. I am trying to do it on my Craigslist account. Google chrome saves the username and password. Because of the ease of going to websites on Chrome, I have to have 2 browsers open all the time.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
-
tryihng to save proof of a bank checking deposit,, HOW ???
Im trying to save proof of a bank account deposit,it keeps saying im naming the deposit with a file name that is NOT valid.......why???
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
-
I am paying monthly why can't I get free help?
I am paying monthly why can't I get free help?
also how many emails do I get with my paid service?
If you have any issue with AOL Desktop Gold please call our team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
Fix AOL desk top gold
Fix AOL so that 70% of the AOL news boxes will open and not state error to many redirects.
Free AOL worked much betterI’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
-
PERSONAL BANKING
DO NOT ADVERTISE IMPROVEMENTS FOR ME TO SEE. YOU INTERFERRED WITH MY BANK ACCT SIGN ON THIS MORNING...I DID NOT AUTHORIZE THIS (AND IF I DID THRU "ANOTHER PLAN" CANCEL IT) CONTACT ME IMMEDIATELY
Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
- Don't see your idea?