AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
201 results found
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can you make aol desktop gold free
i"ve wanted to test it for a while but im not gonna pay at least make it free
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Can you change software to allow other activity while printing?
Whenever I need to print an email or something I find on the web when I'm in the Desktop Gold software, the software does not allow me to do anything once the printing starts until it is finished. The last time the AOL software was set this way was back in dial-up days. There should be a way to change this. I sent in this topic before and it was closed with no resolution or comment from AOL.
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Allow customers to have the option of the "New and Improved"
I could deal with even Gold but the "New and Improved" version is horrendous! My mobile app no longer holds my contacts. The list is endless. PLEASE offer your customers the option to use the "new and improved" version! First time in all of these years I regret using AOL. Today, my desktop version went back to 2021 with New emails. Had to go to phone to get new emails.
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First, after being off line for 3 days (or maybe more) My AOL MESSENGER NOT SHOWING UP. I spoke to Shane, then Esther who was very kind.
No one told me that MESSENGER is not part of AOL! I need all of the names that were on my Instant Messenger that I have used for 29 years. I don't have a list of my MANY CONTACTS. I SUGGEST, FIND THAT ENTIRE LIST AND EMAIL IT TO ME IMMEDIATELY!! If I knew that you were removing it, there is no excuse for not notifying me!
Shame on AOL. i already signed in, now it says SIGN IN REQUIRED! -
McAfee
I have repeatedly set a scan time only to have McAfee pop up multiple times to say they are scanning. This "benefit" is worthless and should be dumped as they are only interested in selling upgrades, constantly.
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HELP!!!!!
HELP on AOL is a joke. Getting help from anyone is impossible. I have literally spent hours on the phone with Customer Service Reps who either were unqualified, or unwilling to help me resolve any problem. I have been a loyal, paying AOL member for decades, and I have been treated unfairly.
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Again - - get rid of the background information and cut to the chase!
I wanted to see what Nostradamus had predicted but I would have had to wade through who he was and lord only knows what else before I could get to the predictions. I didn't bother as I can find them elsewhere.
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Benefits
This company is a Farce and yes a Joke as stated under my benefits "$250 Extended Computer Protection
Protect your computer regardless of its age, with up to $250 per year in hardware repair or replacement coverage.
To all don't waste you money. They do not cover as they say. -
AOL Gold is horrible and it uses way too much CPU and memory. It runs very slowly and takes forever to send an email.
Sine AOL Gold has so many problems and always has, why don't you replace it with a platform that works much better like all of the earlier platforms?
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Don't read background stuff!
News for AOL - I do not read the background stuff that's published before I get to the article that matched the headline. I just plain scroll through it, not even looking at it except to make sure it has nothing to do with the article's headline. It's a waste of time for the people on AOL to publish it and a waste of my time to have t go through it. Enough already!
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Can I change my display to dark with white type?
I have a 32 inch monitor because it's easier to read type. But being only 24 inches from the screen it's really bright! Recently, while on Facebook, they popped up a dark screen where everything around the pictures was reversed(!) - dark and all the fonts were in white instead of black! What a difference! So, so easy on the eyes! I kept int for my display and absolutely loved it!
Does AOL have this option? As a 30 year AOLer, I remember the old days when you could change your display. I used to use a tan and burgundy,… -
The signature page
The signature page with the AOL Gold Desktop has an issue with my picture being TOO large. I have three other signature pages with pictures and they work fine. Can you fix this
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SPANIS ADS
STICK THOSE **** SPANISH ADS UP UR ***** !!!!!!!!!!!!!!!!!! I SPEAK GERMAN,FRENCH & "ENGLISH" U WORTHLESS ***** !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THIS IS AMERICA & NOT MEXICO !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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How do I stop what I think is IN THE KNOW by AOL-- a new, very annoying and impossible to stop series of unending videos.
Put some way to stop and preferably kill IN THE KNOW which is just below the main AOL rotating items. It has no "X" to stop and kill it. Even with sound off, the on going series of videos is very, very distracting. My quick fix was to drag up the bottom of the screen. My long term fix may be go kill AOL and go elsewhere
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Worse Journalism!
Regarding your article on "Historical Figures that do not exist"
There are multiple sources besides the Holy Bible that show Jesus Christ was a real person who existed. First of all, each section of the New Testament Bible is written by different authors who all agree in differing writings that Christ existed. 3 were His apostles (Peter, Matthew, John), one was a Roman Pharisee that hated those who followed Christ until his conversion (Paul), one was a physician (Luke), one was a young boy when he first met Christ (Mark); Other sources included Roman historical documents, Jewish documents and multiple… -
Here's how to improve your service: Stop being so dishonest and juvenile.
Stop your flagrant dishonesty and grow up!
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censorship in chatrooms
Please explain your rationale (if any) for chatroom censorship.
You cannot type the name of N. Korea's President, or the title of Cher's 1971 hit "Gypsys, Tramps and Thieves". You can't mention how many puppies were born in a litter. You cannot type the name of the star of the **** Van Dyke Show.
There are dozens of other things where one gets the "violates our standards" message, many times for utterly innocuous things.
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Latino Chat (both chts)
You people add a massage that says " This massage violets our community guidelines" Uff this is very annoying. We are not violating nothing and this massage, don't let us to send our massage. Make the box enough to fit several sentences, like a paragraph
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Comments sections
It would be wonderful if all articles had a comments section where I could express my thoughts - within the parameters of AOL rules and regs, of course.
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4 + HOURS THIS MORNING TO SIGN ON TO GOLD !!!!!!!!!!!!!!!!!!!!!!!!!!!!
either screen does not load or does not respond - sometime get error message 118 , sometimes instantly get message connection is timed out , sometimes get message that my account can not be retrieved - for over a month it has taken multiple attempts to sign on - reported on report a bug daily for weeks ! - the problem is with AOL , not my equipment - DO not ask me to call your incompetent , useless tech support , it is futile + i am frustrated enough with GOLD -
- Don't see your idea?