AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
80 results found
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Can't set up private rooms in chat.
Please fix the above. asap. stopped working as of 1:35 p.m. on Monday. Thanks.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Draft Issues
Using AOL Gold could not save in Drafts but was able to retrieve in web mail. WHY ?????
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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A O L has now made it impossible for me to open a story on mostly any e mail I receive. This started about three hours ago; I am completel
A O L has now made it impossible for me to open a story on mostly any e mail I receive. This started about three hours ago; I am completely unable to open a story where it says, "Read more or Delete." FOr 25 years now I could ALWAYS open those stories. Tor three hours, now, that ability has stopped. I NEED TO HAVE THAT ABILITY: please reinstate that ability.- it is IMPORTANT to me!
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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See my issue below
July 20, 2020
Memo to AOLOn Sunday 7/19,
I called AOL concerning a problem receiving emails. I spoke with Precious. To verify my account and since I have only a landline that does not do text, we had to find another way to verify my account. She found a way and we proceeded. I was concerned about possible hacking of my account and Credit Card. Precious handled everything and cleared problems. She added Malware to my account. She also provided me with some helpful tips. A very positive experienceOn Monday 7/20, I cancelled my Credit Card (which is…
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Unable to access aol chatrooms (except Town Square, and no 'activity' there) hadleighsjd
Unable to access aol chatrooms (except Town Square, and no activity)
This has been so for 2-3 days now, otherwise can access aol 'main
page, et alIf the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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How update time zone abbreviations when changing from Standard to Daylight
Someone please advise why the time designation does not automatically change when Daylight Saving Time begins (as other systems do). AOL not changing from Standard Time abbreviation, i.e. EST to EDT. This happened last year too. The actual time seems to be correct but the abbreviation is not. (A clock is correct once a day but that is no excuse) Is there a way for me to correct? The designation appears on emails.
Please call at 1-800-827-6364 and one of our technician will assist.
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It seems that forever now, the "email-us" link STILL never is operating
It seems that STILL, forever, the "email-us" link NEVER works, is operational... ALSO, on the software drop-down, "check for updates" still never works...ALSO, the " computer protection plan, which is supposed to have a $750 per year free maintenance, repair, replace benefit(s), is NO longer free...They nowadays CHARGE a $75 fee to replace, repair computers, monitors and such... Just another rip off, and unfair greedy deal... Doctor Dave Bengard.
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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nwe have tried for two hours to remove super anti spyware with no success tech says it is the fault of my computer I disagree
we have tried for two hours to remove super anti spyware with no success tech says it is the fault of my computer I disagree
Let me put you in touch with one of our Technical Support agents to investigate this. Please call our team at 1-800-827-6364.
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Let me put you in touch with one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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chat
I have chatted online in Cafe for 20 years why is it now taken over by German speaking . Come in AOL , I live in the USA not Berlin.
Let me put you in touch with one of our technicians to check if they can help you out. Please call the AOL Desktop Gold team at the number 1-888-265-3733
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Beta 2454 STILL "Not Responding"
This has been a continuing problem for me..
Your previous request to me was:
1. Open AOL Desktop Gold.
2. Click on Help on the top right, and select Report a Bug from the
drop-down menu.
3. Type a short description of the problem, and click Send.Tell me please, How do I "Open AOL Desktop Gold" to send a "Bug report" when it does NOT RESPOND?!!
There would be NO PROBLEM showing after it opens .
Today, with this one. I had to cancel and restart AOL about 5 times before it opened!! ... It remains locked up showing…
Please uninstall and reinstall AOL Desktop Gold. If you encounter any issues call us at 1-888-265-3733.
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Traffic spot IM ref - what is it and why do I keep getting it?
Traffic spot IM ref - what is it and why do I keep getting it?
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Menu keeps popping up
PLEASE FIX THIS BUG!!!!!!!!!!!!!!!!!!!!
This menu box keeps popping up with every click of my mouse...
(Back, Forward, Refresh, Undo, Redo, Select All, Create Shortcut, View Source, Print, Print Preview, Add to Favorites, Properties, Pop Ups). It is popping up while I am typing this feedback. It is quite annoying. I have to click on another spot on the screen to make it go away and then I have to re-click to try to get to where I was going. This menu sometimes keep popping up, 2-3 times back to back, when I am clicking on another spot on the…Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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2402 Gold added a NEW 'Write Mail Editor' - that doesn't work
"Write Mail Editor" Icon came in with the latest Gold update, 2402.
If clicked, it gives an error msg of:
Unable to open this Internet Shortcut. The protocol
"waol-embed" does not have a registered programAnd sure enough, the URL in Properties has:
waol-embed://aoldesktop.htmlresources.zip/StartEditor.html?prefix=In%20a%20message%20dated%2009%2f04%2f19%2009%3a29%3a53%20AM%20Pacific%20Standard%20Time%2c%20copious%2egarden%40gmail%2ecom%20writes%3a&message=%3cimg%20style%3d%22visibility%3avisible%3bborder%3a%201px%20solid%20%23DADAD6%3b%20cursor%3a%20pointer%3b%20margin%2dbottom%3a%2030px%3b%22%20filename%3d%22IMG%5f7499%2eJPG%22%20partid%3d%222%22%20class%3d%22AOLAttachedImage%22%20src%3d%22https%3a%2f%2frpc%2email%2eaol%2ecom%2fwebmail%2fgetPart%3fuid%3dAK2ZkWEkOslfXW%5fmgQL9oPnrFUU%26amp%3bpartId%3d2%26amp%3bsaveAs%3dIMG%5f7499%2eJPG%26amp%3bscope%3dDWEB%22%3e&message=%3cimg%20style%3d%22visibility%3avisible%3bborder%3a%201px%20solid%20%23DADAD6%3b%20cursor%3a%20pointer%3b%20margin%2dbottom%3a%2030px%3b%22%20filename%3d%22IMG%5f7499%2eJPG%22%20partid%3d%222%22%20class%3d%22AOLAttachedImage%22%20src%3d%22https%3a%2f%2frpc%2email%2eaol%2ecom%2fwebmail%2fgetPart%3fuid%3dAK2ZkWEkOslfXW%5fmgQL9oPnrFUU%26amp%3bpartId%3d2%26amp%3bsaveAs%3dIMG%5f7499%2eJPG%26amp%3bscope%3dDWEB%22%3e"e=False&reedit=False&signature=&isMailto=False&fontCSS=font%2dfamily%3a%20%22comic%20sans%20ms%22%2c%20sans%2dserif%3b%20font%2dsize%3a%2016px%3b%20font%2dstyle%3a%20normal%3b%20font%2dweight%3a%20400%3b%20color%3a%20rgb%280%2c%200%2c%200%29%3b%20background%2dcolor%3a%20rgb%28255%2c%20255%2c%20255%29%3b&extrasPretty ugly ;-).. where's the write-up for this non-working tool?
Let me put you in touch with one of our Technical Support Agents to look more into this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.
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I keep getting this ad and it will not let me open somethings on my time line...Printable PDF (Free) - Download PDF Download Here yourpdf.on
Need to get get rid of this Ad.....Printable PDF (Free) - Download PDF
Download Here yourpdf.online
OPENLet me put you in touch with one of our Technical Support Agents to help you with this. Please call us at 1-888-265-3733. Our experts are available 24/7 by phone.
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When I am in AOL my "w" key types out an "r" and my "g" key types out an "o" this ONLY happens in America on line. Please advise.
When I am in AOL my "w" key types out an "r" and my "g" key types out an "o"
this ONLY happens in America on line. Please advise.I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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reply button
When I try to forward or reply to my email - it causes my AOL desktop to freeze. This happens quite frequently - just in the past month it has happened several times.
I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Password
Why is my save password checked off. I never checked it. I undo it and it's there next time I sign on
Let me put you in touch with one of our Technical Support Agents to help you with this. Please call at 1-888-265-3733. Our team is available 24/7 by phone.
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AOL needs to stop pushing software on its customers. One just ruined my computer hard drive.
Years ago I had purchased Systems Mechanic, discovered it didn't live up to its performance and I canceled it. Then last year, AOL representative pushed hard for me to buy the new version, saying it would really help me keep my computer running well. Yesterday I had done a memory defrag that recommended several passes. Then right after I noted suddenly I could no longer transfer files from my C drive for a weekly back up session. I have a contract with HP Smartfriend and the tech support did an excellent job in trying to get my file transfer working…
I would like to have an expert technician investigate this. Please give us a call at 1-800-827-6364.
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Let me put you in touch with one of our Technical Support agents to investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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