AOL Desktop Gold


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  1. How update time zone abbreviations when changing from Standard to Daylight

    Someone please advise why the time designation does not automatically change when Daylight Saving Time begins (as other systems do). AOL not changing from Standard Time abbreviation, i.e. EST to EDT. This happened last year too. The actual time seems to be correct but the abbreviation is not. (A clock is correct once a day but that is no excuse) Is there a way for me to correct? The designation appears on emails.

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  2. It seems that forever now, the "email-us" link STILL never is operating

    It seems that STILL, forever, the "email-us" link NEVER works, is operational... ALSO, on the software drop-down, "check for updates" still never works...ALSO, the " computer protection plan, which is supposed to have a $750 per year free maintenance, repair, replace benefit(s), is NO longer free...They nowadays CHARGE a $75 fee to replace, repair computers, monitors and such... Just another rip off, and unfair greedy deal... Doctor Dave Bengard.

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  3. nwe have tried for two hours to remove super anti spyware with no success tech says it is the fault of my computer I disagree

    we have tried for two hours to remove super anti spyware with no success tech says it is the fault of my computer I disagree

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    Let me put you in touch with one of our Technical Support agents to look more into this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  5. chat

    I have chatted online in Cafe for 20 years why is it now taken over by German speaking . Come in AOL , I live in the USA not Berlin.

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  6. Beta 2454 STILL "Not Responding"

    This has been a continuing problem for me..
    Your previous request to me was:
    1. Open AOL Desktop Gold.
    2. Click on Help on the top right, and select Report a Bug from the
    drop-down menu.
    3. Type a short description of the problem, and click Send.

    Tell me please, How do I "Open AOL Desktop Gold" to send a "Bug report" when it does NOT RESPOND?!!

    There would be NO PROBLEM showing after it opens .

    Today, with this one. I had to cancel and restart AOL about 5 times before it opened!! ... It remains locked up showing…

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  7. Traffic spot IM ref - what is it and why do I keep getting it?

    Traffic spot IM ref - what is it and why do I keep getting it?

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  8. Menu keeps popping up

    PLEASE FIX THIS BUG!!!!!!!!!!!!!!!!!!!!

    This menu box keeps popping up with every click of my mouse...
    (Back, Forward, Refresh, Undo, Redo, Select All, Create Shortcut, View Source, Print, Print Preview, Add to Favorites, Properties, Pop Ups). It is popping up while I am typing this feedback. It is quite annoying. I have to click on another spot on the screen to make it go away and then I have to re-click to try to get to where I was going. This menu sometimes keep popping up, 2-3 times back to back, when I am clicking on another spot on the…

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    Let me put you in touch with one of our Technical Support Agents to investigate this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.

  9. 2402 Gold added a NEW 'Write Mail Editor' - that doesn't work

    "Write Mail Editor" Icon came in with the latest Gold update, 2402.

    If clicked, it gives an error msg of:
    Unable to open this Internet Shortcut. The protocol
    "waol-embed" does not have a registered program

    And sure enough, the URL in Properties has:
    waol-embed://aoldesktop.htmlresources.zip/StartEditor.html?prefix=In%20a%20message%20dated%2009%2f04%2f19%2009%3a29%3a53%20AM%20Pacific%20Standard%20Time%2c%20copious%2egarden%40gmail%2ecom%20writes%3a&message=%3cimg%20style%3d%22visibility%3avisible%3bborder%3a%201px%20solid%20%23DADAD6%3b%20cursor%3a%20pointer%3b%20margin%2dbottom%3a%2030px%3b%22%20filename%3d%22IMG%5f7499%2eJPG%22%20partid%3d%222%22%20class%3d%22AOLAttachedImage%22%20src%3d%22https%3a%2f%2frpc%2email%2eaol%2ecom%2fwebmail%2fgetPart%3fuid%3dAK2ZkWEkOslfXW%5fmgQL9oPnrFUU%26amp%3bpartId%3d2%26amp%3bsaveAs%3dIMG%5f7499%2eJPG%26amp%3bscope%3dDWEB%22%3e&message=%3cimg%20style%3d%22visibility%3avisible%3bborder%3a%201px%20solid%20%23DADAD6%3b%20cursor%3a%20pointer%3b%20margin%2dbottom%3a%2030px%3b%22%20filename%3d%22IMG%5f7499%2eJPG%22%20partid%3d%222%22%20class%3d%22AOLAttachedImage%22%20src%3d%22https%3a%2f%2frpc%2email%2eaol%2ecom%2fwebmail%2fgetPart%3fuid%3dAK2ZkWEkOslfXW%5fmgQL9oPnrFUU%26amp%3bpartId%3d2%26amp%3bsaveAs%3dIMG%5f7499%2eJPG%26amp%3bscope%3dDWEB%22%3e&quote=False&reedit=False&signature=&isMailto=False&fontCSS=font%2dfamily%3a%20%22comic%20sans%20ms%22%2c%20sans%2dserif%3b%20font%2dsize%3a%2016px%3b%20font%2dstyle%3a%20normal%3b%20font%2dweight%3a%20400%3b%20color%3a%20rgb%280%2c%200%2c%200%29%3b%20background%2dcolor%3a%20rgb%28255%2c%20255%2c%20255%29%3b&extras

    Pretty ugly ;-).. where's the write-up for this non-working tool?

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    Let me put you in touch with one of our Technical Support Agents to look more into this. Please call at 1-888-265-3733. Our experts are available 24/7 by phone.

  10. websites not working

    websites not working properly with aol. they work with other providers.
    chase.com can't redeem points for cash

    https://business.verizon.com/MyBusinessAccount/one.portal?
    nfpb=true&pageLabel=login

    after putting in log information it goes back to main screen to log in

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  11. I keep getting this ad and it will not let me open somethings on my time line...Printable PDF (Free) - Download PDF Download Here yourpdf.on

    Need to get get rid of this Ad.....Printable PDF (Free) - Download PDF
    Download Here yourpdf.online
    OPEN

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  12. When I am in AOL my "w" key types out an "r" and my "g" key types out an "o" this ONLY happens in America on line. Please advise.

    When I am in AOL my "w" key types out an "r" and my "g" key types out an "o"
    this ONLY happens in America on line. Please advise.

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  13. reply button

    When I try to forward or reply to my email - it causes my AOL desktop to freeze. This happens quite frequently - just in the past month it has happened several times.

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  14. Password

    Why is my save password checked off. I never checked it. I undo it and it's there next time I sign on

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  15. AOL needs to stop pushing software on its customers. One just ruined my computer hard drive.

    Years ago I had purchased Systems Mechanic, discovered it didn't live up to its performance and I canceled it. Then last year, AOL representative pushed hard for me to buy the new version, saying it would really help me keep my computer running well. Yesterday I had done a memory defrag that recommended several passes. Then right after I noted suddenly I could no longer transfer files from my C drive for a weekly back up session. I have a contract with HP Smartfriend and the tech support did an excellent job in trying to get my file transfer working…

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  17. RISKY CONNECTION BLOCKED !!!!!!!!!!!!!!!!!!!

    NICE GOING *********** AOL !!!!!!!!!!!!!!!!!! FROM McAfee : RISKY CONNECTION BLOCKED: IP ADDRESS: 51.68.170.59
    PROGRAM: AOL DESKTOP GOLD FIX IT OR I'LL FILE A REPORT AGAINST YOU !!!!!!!!!!!!!!!!!!!!!!

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    I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.

  18. Trend Chaser

    One of your pages 9/71: "Only someone with an IQ of 130 can pass this quiz" by Trend Chaser. When you click on it Norton blocks it as an unsupported technical site.

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    I would like to have one of our Technical Support Agents investigate the cause of this issue. Please call us at 1-888-265-3733.

  19. I was trying to ignore someone in a AOL chat room and their name does not show up on the list so I can't ignore them.

    Next time it happens, I will first try ending AOL session and trying again, and then after that I will try to reboot my computer to see if it works.

    Note: this is random screen names, not one person, and sometimes it works sometimes it doesn't. A total random problem.

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  20. EMBEDDED IMAGES

    WHY DO U CALL AOL: GOLD ?????? THERES NOTHING GOLD ABOUT IT !!!!!!!!!!!!!!!!! NO EMBEDDED IMAGES SHOW UP.........AOL IS NOT RESPONDING,AOL COULD'NT SEND MAIL BECAUSE OF ERROR............CLICK ON IT AGAIN & THE MAIL DOES SEND !!!!!!!!!!! ARE U ALL NORMAL @ AOL ????????????? I HAVE BEEN WITH AOL SINCE THE DAY "STEVE CASE" HAD OWNED IT !!!!!!!!!!!! THIS IS OUTRAGEOUS HOW U TREAT US & MAKE US PSY FOR NOTHING !!!!!!!!!!!!!!!!!!!!!!!!! LETS SEE IF U POST MY COMMENTS OR BAN THEM AGAIN ??????????????? TRUTH HURTS DOESN'T IT

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