AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. AOL DESKTOP GOLD

    Desktop Gold has caused me problems since it first came out. It has been installed several times.I just had a tech work on it again, and I hope this time it works.

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  4. Is there a read receipt feature?

    A read receipt feature is needed.

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    Thanks for reaching out. Unfortunately, due to privacy concerns we don’t plan on adding a read receipt feature at the moment.

    Sincerely,
    AOL Product Support

  5. member having issue with her aol desktop gold : error message showing not responding- occured over the past 2 mos. it is an intermittent iss

    member having issue with her aol desktop gold : error message showing not responding- occured over the past 2 mos. it is an intermittent issue and which is affecting the software- already cleaned cache and cookies and did test email- working fine for now- issue will reoccur again. Kindly fix ASAP-thank you.

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  6. Feedback re: Gold "look"

    Change the "look" from childish and whimsical to neat and professional. The former style met my expectations, The "Gold" version is not eye-friendly at all.

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  7. member accessed aol add for a unwanted emails and phone calls - wanted to find out more information about the program or service then he

    member accessed aol add for a unwanted emails and phone calls
    - wanted to find out more information about the program or service then he was llocked out not able to close the page and not have control on removing it from the screen. kindly fix issue ASAP-

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  8. AOL GOLD IS A SAD MESS....

    ....THE REALLY SAD THING IS THAT THE AOL TECHS DON'T REALLY SEEM TO GIVE A ****. THEY ARE MOSTLY YES MEN WHO JUST WANT TO KEEP RECEIVING A PAYCHECK. SORRY, BUT THAT IS WHAT IT APPEARS TO BE. IF i'M WRONG, THEN WHY DON'T THEY FIX THE HUGE PROBLEMS WHICH HAVE EXISTED SINCE THE "OATH" TAKE-OVER?

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  9. Bad, Bad, Bad

    AOL has gone so far down the tubes I'm not sure they can ever get it back to where it was. It's a total mess. What a shame.

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  10. I would like to recommend to having photos to auto-fit the window for the email.

    I would like to recommend to having photos to auto-fit the window for the email.

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  11. I really think your tech people don't know how to fix AOL GOLD. If they did it would not take to long to correct its many issues.

    I really think your tech people don't know how to fix AOL GOLD. If they did it would not take to long to correct its many issues.

    Signed: One Tech guy to another

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  12. Open in new window

    I really HATE that I can't right click on a link and select "OPEN IN A NEW WINDOW" instead of only a new TAB in the current window. GOLD is a gold plated piece of ****. CAN WE PLEASE HAVE 9.2 BACK?

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  13. Grade AOL Gold as an "F" for flunked

    I Grade AOL Gold as an "F" for flunked

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  14. UNCARING AOL !!!

    just called to cancel my 20+ year paid subscription to AOL due to numerous ongoing problems problems with GOLD being almost totally unusable since Dec. 2017 - they could care less about their customer base - now this post will be closed , merged , reviewed + taken off the forum because AOL does not care or listen at all !!!!!!!!!!!!!!!!!

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  15. In reviewing your complaints, the problem is obvious. AOL's executive management will not admit it has one.

    While AOL "news" seems only interested in progressive views, and why it purchased the Huffington Post, (not unlike Slate, DailyKOS, MoveOn with objectives not unlike Cloward and Piven), it has not paid attention to its bottom line.

    That is AOL is an ISP. In others words a place where I can immediately get online to the Internet.

    Having been with AOL well over 15 years, its AOL Gold is not Gold but the color of rust. While AOL's CEO has focused on being sure progressive news is spread through out its millions of members, he obviously has not spent the…

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  16. Locking in English no matter where I sign on. All AOL users should be able to specify a language.

    All AOL users should be able to specify a language which always happens when they sign in.

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  17. The Demise of AOL

    you have become nothing more than a left wing rag so full of commercials that nobody can read any of your freaking articles--which are useless trash anyway. Bring back the original founders They did a good job while you gut have trashed the entire concept Have been a member since the early 90s and its been nothing but down hill I wont even mention the piece of **** aol gold ---worst version ever

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  18. Terms of Service and Privacy Policy Update

    HOW CAN ONE SIGN SOMETHING LIKE YOUR NEW TERMS OF SERVICE PRIVACY POLICY IF IT TAKES A LAWYER TO UNDERSTAND IT...I ALSO READ I WON'T BE ABLE TO GET AOL MAIL IF I DO NOT AGREE????????? I PAY MONTHLY..THIS NEW TERMS OF SERVICE IS A LEGAL DOCUMENT. I WILL NOT SIGN ANYTHING I HAVE TO GET A LAWYER TO EXPLAIN.

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  19. You guys are sucking. Can't take the slow non-loading pages. I'm hating it.

    you guys are sucking!!! Can't take the slow page loading every other day. Hating this more and more. Please fix it

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  20. Why can subscribers by the paid benefits for at least 30% less from the software companies direct then what AOL charges?

    Go online and you can buy Super Anti Spyware, Professional Edition for $19.95 which is 50% less then your fee of $3.99 a month. You can save at least 30% on all the other so called paid benefits. You call these benefits? How can you keep a straight face?

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