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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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228 results found

  1. AOL IS SCREWED UP AGAIN

    I see most things are NOT WORKING again today.
    I feel like I am paying you to just ***** up Aol.
    Is there any chance you will ever fix any of this?

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  2. do not post campaign contribution requests

    Stop disguised campaign contribution requests as news or surveys

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  3. TOSS GOLD

    GOLD has been in use long enough for everyone to know it's not working - toss it - replace it with the old version of AOL - it was more user friendly - you maybe think we'll keep GOLD so long as people don't leave AOL - don't be to sure - probably more FREE users than paying ones. TOSS GOLD-

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  4. stop subscription request for news emails everytime I sign in. Once is enough.

    stop pop up request for subscription to news emails. If I don't respond by 2nd or 3rd time, I don't intend to use it.

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  5. words banned from chat

    Please review common words and terms that are currently banned from posting in chat rooms. For example: Magna *** Laude, a Latin term which means to graduate from college with high distinction. Also, "kitty litter" when chatting about pet cats, and "blow," as in to blow out candles on a birthday cake. Your censors apparently do not understand common English or Latin words and how they are used. There should not be any reason to prevent their posting. Not everybody's mind is in the gutter.

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  6. Arianna Huffington

    Arianna Huffington ruined AOL and she is a cheap imitation of someone with brains.

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  7. how come you post lots of "teasers" but then you can never find that particular item that you want to read? i.e.: why parents glue pennies.

    How come you post lots of "teasers, but then you can never find that particular item that you specifically want to read? i.e.: "why parents glue pennies to children's shoes". What's the answer? It was nowhere to be found. only lots of other things to surf through without that answer coming up.

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  8. I fear you have invaded my computer to slow it down to coerce me into purchasing Mechanic

    Have you vandalized my computer to force me to buy your Mechanic software?!?

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  9. you *****

    New idea..NO. Same complaint....AOL ***** and LIES and dumb as a rock.

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  10. We need Michael Moore to do a documentary on how bad AOL business model and customer service is

    We need Michael Moore to do a documentary on how bad AOL business model and customer service is.

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  11. I

    I want you to know that I just cancelled my AOL plan after being a member since the early 1990's, back when AOL was pretty much the only game in town. I have endured ridicule and smirks for over a decade, but still I remained loyal. But Desktop Gold is a piece of junk, no new versions have come out since it was forced upon us all, and it is so slow that I have a hard time imagining how AOL keeps any paying customers whatsoever. This is all on you, AOL. I will keep my account and access it…

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  12. read mail font size

    Text Font Size while reading received mail is 10pt. Tis also then controls reply font size - at 10pt. My chosen write font size is 14pt. Need to either provide separate setting for read mail and reply font size or apply the write font size to both write and read/reply mail.

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  13. Yahoo Mail is arcane and lacks options available in AOL. Substituting Yahoo mail for AOL mail will be the end of AOL

    Yahoo Mail is arcane and lacks options available in AOL. Substituting Yahoo mail for AOL mail will be the end of AOL.

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  14. AOL should offer free faxing over the wireless.

    AOL should offer free faxing over the wireless. This offer is a great benefit and very useful to AOL subscribers.

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  15. AOL Desktop Gold keep on Dropping Down

    AOL Desktop Gold is keep on dropping down; please make it as reliable as the old browser the blue AOL

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  16. So if I go back to FREE AOL Desktop Gold, what do I loose? Nothing. You're stripping this down anyway, 'support' is non existent.

    Why pay the five buck subscription fee for 'support'. What are you supporting? Certainly not our wishes nor the good stuff you once had that drew us to AOL in the first place.

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  17. great 'help' site

    all i have to say this is a great 'help' site~i use it all the time.

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  18. TOS Violation 20 Minute AOL Rule

    Ref: 08221038 Aol Tech Support. Per Tech Rep, one can now only report a tos violation via "Notify Aol" button once in 20 minutes. This is wrong-prevents reporting more than one tos violation in a 20 minute period and watching a digital clock count down from 20-zero minutes.

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  19. YOU GUYS SHOULD BE MORE RESPONSIVE TO YOUR CUSTOMER BASE,

    ...BECAUSE WITH OUT US, YOUR COMPANY DOESN'T EXIST. PRETTY SIMPLE REALLY.

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  20. ADBlock Plus

    My browser is FIREFOX. I recently moved from AOL 9.??? to AOL Gold. In the former I successfully used ADBlock Plus and was pleased with the results. I find that AOL Gold is much like AOL 9.?? BEFORE I installed ADBlock Plus. TOO MANY ADS in Gold. I contacted your support desk and was told that AOL Gold currently does NOT support ADBlock Plus. They suggested I submit this thru feedback.Roy

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