AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
219 results found
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We need Michael Moore to do a documentary on how bad AOL business model and customer service is
We need Michael Moore to do a documentary on how bad AOL business model and customer service is.
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I
I want you to know that I just cancelled my AOL plan after being a member since the early 1990's, back when AOL was pretty much the only game in town. I have endured ridicule and smirks for over a decade, but still I remained loyal. But Desktop Gold is a piece of junk, no new versions have come out since it was forced upon us all, and it is so slow that I have a hard time imagining how AOL keeps any paying customers whatsoever. This is all on you, AOL. I will keep my account and access it…
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read mail font size
Text Font Size while reading received mail is 10pt. Tis also then controls reply font size - at 10pt. My chosen write font size is 14pt. Need to either provide separate setting for read mail and reply font size or apply the write font size to both write and read/reply mail.
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Yahoo Mail is arcane and lacks options available in AOL. Substituting Yahoo mail for AOL mail will be the end of AOL
Yahoo Mail is arcane and lacks options available in AOL. Substituting Yahoo mail for AOL mail will be the end of AOL.
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AOL should offer free faxing over the wireless.
AOL should offer free faxing over the wireless. This offer is a great benefit and very useful to AOL subscribers.
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AOL Desktop Gold keep on Dropping Down
AOL Desktop Gold is keep on dropping down; please make it as reliable as the old browser the blue AOL
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So if I go back to FREE AOL Desktop Gold, what do I loose? Nothing. You're stripping this down anyway, 'support' is non existent.
Why pay the five buck subscription fee for 'support'. What are you supporting? Certainly not our wishes nor the good stuff you once had that drew us to AOL in the first place.
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great 'help' site
all i have to say this is a great 'help' site~i use it all the time.
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TOS Violation 20 Minute AOL Rule
Ref: 08221038 Aol Tech Support. Per Tech Rep, one can now only report a tos violation via "Notify Aol" button once in 20 minutes. This is wrong-prevents reporting more than one tos violation in a 20 minute period and watching a digital clock count down from 20-zero minutes.
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YOU GUYS SHOULD BE MORE RESPONSIVE TO YOUR CUSTOMER BASE,
...BECAUSE WITH OUT US, YOUR COMPANY DOESN'T EXIST. PRETTY SIMPLE REALLY.
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ADBlock Plus
My browser is FIREFOX. I recently moved from AOL 9.??? to AOL Gold. In the former I successfully used ADBlock Plus and was pleased with the results. I find that AOL Gold is much like AOL 9.?? BEFORE I installed ADBlock Plus. TOO MANY ADS in Gold. I contacted your support desk and was told that AOL Gold currently does NOT support ADBlock Plus. They suggested I submit this thru feedback.Roy
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Welcome Page
I get more entertainment watching paint dry!!!!!!
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racist
Enough with all the racist *. Everything is racist these days. However, nothing is racist against whites. You can call them pigs, supremacists, hate mongers, animals, anything that comes to mind and that's okay. Look cross-eyed or have a complaint against a *, a Hispanic, an Asian, a Latin American, an illegal and BAM. You are racist. If all these "wonderful" people are so great at what they do than why the ** is their country falling apart and why do they want to come here.....??? Dah....yea I am racist...I hate stupidity.
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OATH INC...$4 BILLION DOLLAR HIT
IT COMES AS NO SURPRISE THAT VERIZON JUST TOOK OVER 4 BILLION HIT WITH OATH INC ...THEY TURNED A PERFECTLY GOOD AOL BLUE INTO A PROBLEM /DISASTER AOL GOLD. THIS IS ..MY OPINION SHARED BY MANY LONG TIME AOL SUBSCRIBERS ..I AM A SENIOR & AOL CUST FOR OVER 15 YRS PAYING MY MONTHLY FEE....FOR WHAT ?? ALL MY AOL FRIENDS NOW DO G/MAIL FOR FREE.....DOES VZ WANT TO LOSE MORE A/C S....WOULD THINK NOT....
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You and finance delete is bad, only reason I have stayed with AOL since the 80's. please rethink and get ride of the **** talk and leave por
Leave Portfolio the only part of AOL that has been good. To sell off to Yahoo is a loosing cause and will loose you customers such as my self. Please get rid of the other **** and keep PORTFOLIO.
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Over charging for programs
Your programs you are charging $3.99 a month for are a very bad deal for subscribers and not a benefit. You are way over charging. I can go to the companies web site and get it for a fixed price for $25 to $30 and not make continuous payments. Your techs are instructed to sell it and I tell them what I stated here and that it is not their fault, One program, Super Anti Spyware is not so super and is rated very low. I tried a trial version and did not buy it and they came back with…
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I have real concerns re: instability of aol gold
I've been with AOL for over 20 years, but I'm very concerned about the lack of stability with aol gold. The last week of aol activity has been very frustrating. Here's what I'm seeing: 1) I sent an email to a friend,
a copy to myself, and he called me a minute or two later. I told him about the email and he said 'Yep, I got it!' This is great! My email disappeared when I clicked 'send,' BUT I have yet to receive MY copy and there is no entry of the email in my 'send' part of the… -
fighting aol gold each morning at sign on. being kncoed off line and spending 1/2 hour to get ba
fix or dump aol gold. it is pure ****
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No guest's
It's time to stop allowing "guest's" to comment on the comment section's stories. The guest's turn the board into a joke fest.
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AOL owned by Verizon forces me to stop using AOL, a member since the 80's. I used AOL to provide safe browsing, now everything I write, incl
Go back to providing a safe browser that does not intrude upon my privacy. Verizon now wants me to pay for a service that looks at everything, including my emails, all to sell info to others. I don't want a Big Brother, I don't want everything looked at, and I sure won't pay extra for it. And the final insult? Making it impossible to quit AOL. Luckily, an easy fix, had my bank stop authorization. Try it, you will prefer it to having some AOL person demanding to know why you want to quit, then refusing to drop my account.…
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