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17 results found

  1. When I sign in to AOL DESKTOP GOLD it does not tell me I have mail like it use to do

    When I sign in to AOL DESKTOP GOLD it does not tell me I have mail like it use to do

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    Gathering Feedback  ·  7 comments  ·  Mail  ·  Admin →
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  2. How to delete mail as in the past

    Fix the latest update so I can delete mail easily

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    8 comments  ·  Mail  ·  Admin →
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  3. requested message or attachment does not exist. Code EC-4007

    requested message or attachment does not exist. Code EC-4007 Every email. And the spam folder I am having to over and over try to delete. This is annoying after being with AOL for more than 20 years. I called and they said they had no idea why.

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    We are reviewing this issue in order to determine what is going wrong and get an update to fix it. Please use the Report A Bug option in the help menu. That will provide us with crucial information about what is happening.

  4. 14th ranked

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  5. Number on read email is not correct.

    The number on read email is not correct. If you don't have any emails it still says you do.

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  6. mark as unread

    "mark as unread" on email does not work anymore

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  7. I can`t receive any emails

    my email box is empty

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  8. When i delete an item, it pops right back up again. and the "youve got mail" voice is still not working

    WHEN DELETING AN ITEM, IT POPS RIGHT BACK UP AGAIN. AND THE "YOU'VE GOT MAIL" VOICE IS STILL NOT WORKING. YES, I HAVE CLEARED ALL CACHES...ETC.

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  9. Mark as Unread

    After reading an email, I press Mark Unread. However, when I go back to my emails, there is a check mark beside that particular letter I had just read. So, I again click on Mark Unread to maintain this particular email. Why is this happening?

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  10. remove the advertisement

    remove advertisements from AOL Desktop Gold

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  11. spell check is not working on all capital letters

    spell check is not working on all capital letters using aol desktop gold

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  12. it'd be cool to have a "Close this email" button on bottom next to "Mark Unread" for mail that's marked as unread...

    it'd be cool to have a "Close this email" button on bottom next to "Mark Unread" for mail that's marked as unread...

    18th ranked

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  13. aol calendar reminder

    Not seeing the Aol calendar reminders, on ADG. But seeing on the mobile phone.

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  14. 18th ranked

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  15. Out going emails

    When building an outgoing email every time I click in a different spot the email jumps, also if I delete one address in the address bar the remainder jumps to the end. WHY? Please find a way to make them remain still until I send!

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  16. column width

    Requesting a feature suggested in 2021. The "Save Window SIze and Position" for the Mailbox window should also save the column widths.
    The "Save Window Size and Position" should also save the column widths in the Mailbox window. Every time I select "Read" to open the Mailbox, I have to make the "My Mail Folders" column wider to fit all my folder names, and I have to make the "From" column wider to see more of the email addresses. Other apps and programs do this without the user even asking to save them - they just keep the widths the…

    14th ranked

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  17. I would like to ADD & SAVE my own personal NOTE in short words to Email descriptions

    Ability to ADD & SAVE my own personal NOTE in the Incoming Email description. For my own personal reference

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