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AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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226 results found

  1. New welcome screen

    Go back to the old screen

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  2. AOL Desktop for the UK

    Release AOL Desktop Beta to other countries such as in the UK. I am currently a Beta tester from the UK and I would like to see AOL make a come back instead of if being killed off. Also bring back AIM! Why was this killed off?

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  3. We're glad you're here

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  4. Save in Drive C (not One Drive) terrible... lose files on One Drive

    Allow the option of not saving file to One Drive... Save on C drive (local instead

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  5. Why again??

    Why is it that AOL is always changing things on our welcome screen that we don't care about but don't do ANYTHING about the problems we tell them about? It makes no sense.

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  6. AOL Desktop Gold

    I appreciate so much Kevin's help tonight. He is the best technician that I have had from AOL in forever!!
    I do not like the added feature of (Views) in the new AOL. It is a real nuisance to me! Please consider deleting it from my account.

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  7. Can not change the font size

    Can not change the font size on the Aol Desktop Gold. Can not also change the size of the toolbar.

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  8. AOL is a partisan mess, can it be fixed?

    AOL is a partisan mess, can it be fixed?

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  9. Screens are all screwed up

    You have screwed up all my screens as you now have enlarged my pictures on start up and and my address book and favorite boxes are shrunk and my game pics are shrunk, very annoying when you play with your tools and ***** up ours, please put my screens back and leave them alone, Thank You

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  10. Download Procedure or Function does not remember the last saved file. One must drill down from OS:C to where my documents are - a real pain

    Download Procedure or Function does not remember the last saved file. One must drill down from OS:C to where my documents are - a real pain.

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  11. what's new option

    Every day, when signing onto aol desktop gold, I click on the what's new icon to see if there is anything new that I should know about. I always like new things, but I would like to know when the next build of aol will be available and what will be included.
    At this moment in time, I have no way of knowing when the new build will be available.

    Let us know when the next build will be available and what will be included. An email would be nice.

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  12. Improve aol desktop gold performance

    I found a way to improve aol desktop gold performance if you have a mechical hard drive, like I do and are running windows 7, 8, 8.1, 10, or 11.
    Turn off superfetch. I could be wrong, but it seems like superfetch might be inferring with aol desktop gold although the software still writes to a database file and still has issues.

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  13. We're glad you're here

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  14. WTF

    I go into help and get sent to a screen where i HAVE TO SIGN UP FOR IT!??? I have been trying to get the holidays removed from my calendar, I mean seriously HUEY LONG DAY??? Could do it before you guys IMPROVED it. Can't do it any more. Why do i pay you people? What do you do for me? This feedback screen is a perfect example. You don't read these things you ain't gonna answer me.

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  15. Posting feedback or reporting a bug

    There should be a way to attach a screenshot when either posting feedback or reporting a bug. It would make things a lot more easier.

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  16. aol desktop gold writing to hard drive

    Looking at the disk activity under resource monitor, under task manager, I can confirm that aoldesktop.exe is writing to the hard drive.

    What is the software doing? It'd be great to get more info about what is going on exactly. The only theory that I have is that the software makes a backup so in the event that the browser crashed, having a the browser recover your info would seem like a good idea.

    I think aol 9.8 had this and most browsers do. There should be an option to customize aol desktop gold writing to a hard drive.

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  17. AOL Breached in December 2022 and members not told

    Inform all members of breaches immediately so we can change our passwords. McAfee informed me in February of the system breach. A lot of Email contacts can be affected in two months. I have since changed my password twice

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  18. Using the right aol feedback tool

    There are two ways to submit feedback and report bugs in aol desktop gold. Under help, choose either submit feedback or report a bug.

    Submit feedback is how to make aol desktop gold better and report a bug is explaining a problem that you're having with aol desktop gold.

    I have used both. My understanding is that the report a bug, lets aol engineers look into the problem, while submit feedback lets the aol staff know about things, which can then be passed onto the engineers.

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  19. AOL GOLD? LET'S TALK IDIOTIC.

    THE FREE VERSION OF AOL OFFERS MUCH BETTER PHOTO VIEWING AND EDITING WHICH SHOULD BE INCORPORATED INTO AOL GOLD, THE PAID VERSION. YA THINK? THE RAMPANT IDIOCY AT AOL AND VERIZON IS NEAR BREATHTAKING. AOL GOLD IS RIFE WITH BUILT-IN WEAKNESSES AND ONGOING ISSUES THEY REFUSE TO CORRECT.

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  20. Not Good

    There are too many things to talk about here but suffice it to say that AOL has gone so far down the tubes it is ridiculous. Email doesn't work the way it did before. Comments on articles is out of control. It doesn't matter what you say, it will deny your comment based on some ridiculous nonsense that someone says the word you use is bad. Oh, please. Even a medical term is considered 'bad'. ENOUGH!!

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