AOL Desktop Gold


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  1. when i open an email with a video link a pop up window opens stating that i need to download flash player. Flash player is already installed

    when i open an email with a video link a pop up window opens stating that i need to download flash player. Flash player is already installed on my machine. I have downloaded flash player over 20 times, i have reloaded desktop gold, I have cleared my cashe and I cant get the STUPID message from popping up and blocking access to my email. Please REMOVE the predatory flash player script from desktop gold.

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  2. I can not get my emails

    I can not open my emails this happening more and more

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  5. Keeps telling me my password and verification code are invalid

    It keeps telling me that both password and code are invalid. Too, why isn't the verification code sent to my e address instead of Mary Nell's e address. She's in Colorado, I'm in Scottsdale, Arizona ?

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  6. The "News (12)" link takes us to news, but only 7 posts, not 12. Where are the other 5?

    Why are posts missing? News (12) shows there are 12 posts on the subject of News, yet 5 are missing, including mine. I saw it earlier but 10 minutes later, it isn't there. Where are these missing posts?

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  8. I can't search nothing on AOL and it keeps saying oops number 118?

    What can I do? Can't search anything on AOL. Error 118 comes up.

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  9. Trash folder is missing from my Mail Folders list. How do I get it in the list?

    Trash folder is missing from my Mail Folders list. How do I get it in the list?

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  10. AOL fix the dam e-mail

    fix the e-mail so I can get. Getting ready to cancel AOL. It is getting sorrier by the minute

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  11. Email will not allow a save on my PC. Have to exit and bring up AOL again.

    Email will not allow a save on my PC. Have to exit and bring up AOL again. Many other AOL buts; thinking of dropping it for another Email service.

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  12. Trash my emails and now I cannot get my new mail! Happening too many times! What am I paying for? I pay for AOL GOLD and cannot use it!

    On your supposed support page, their is a spot that says, email to contact AOL support but there is NO way to access it! Cannot open any new emails! Paying for AOL GOLD for what?

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  14. every time I send a email it creates a draft

    Every time I send out a email, it creates a draft, saying no sender, no subject

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  15. My entire address book has disappeared----need to recover---what caused this?????????

    My entire address book has disappeared---need to recover---what caused this?????
    called 1-888-265-3733--- will not connect after pressing 1 as instructed--then it hangs up--how rude.

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  16. Email Unavailable

    The ONLY reason I keep a subscription to AOL Desktop Gold is to have access to my email in case something goes wrong with the way I usually access my email, through my AOL account through Google Chrome. For the past hour I've been unable to get my email either way, you are not responding to Chat, and I've been on the phone awaiting for help and getting none. What am I paying for? What good in my Gold account if its useless in an emergency and your staff is unavailable to assist?

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  20. Why am I being told by a number of my accounts that AOL security in inadequate to log on?

    I am unable to log on to at least 4 of my credit card accounts and a public college account - I keep getting told when I call that AOL's system is not up to security standards; I am having to use my IE browser and I get right into the accounts w/the same password I tried on AOL!.

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