AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1414 results found
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AOL Games
The AOL games are not working even though we already have updated the flash player. We also did try to refresh the AOL server by uninstalling and re-installing the software. Also, tried to turn off the anti-virus, but still having the same issue.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Why can I only see a limited number of the emails in my inbox?
Desktop Gold will only let me view a very limited number of new and old emails, though I have many more. I have to go to Google and aol.com to read and deal with the rest. This is annoying, as I am paying a monthly fee for more convenience and help.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Big Graphic change in Email
As a member of several graphic groups, we have always been able to see all graphics included in the email. Now all of a sudden you have completely changed it. As usual without a warning or explanation, you are making us work much harder and take extra steps!!! Why is it that it appears to be your goal to take all the good and popular things we've enjoyed for years away and make things so difficult..... WHY???
can't you return the way we showed our graphics just a week ago??If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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cannot pull up! Flashes on and flashes off!
I cannot connect! Says invalidate program!
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Windows 10 was updated and AOL doesn't display favorites in toolbar or save sites passwords.
Are you doing anything to solve this this problem? I have to continue to re-boot 3 or 4 times until I get all my favorites back in the toolbar but I still loose my signed in passwords no matter what. And when I switch screen names my favorites are gone under that screen name. You can contact me under either of my screen names. Or will you ignore me as you've been doing? posted 12/2/2020
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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CODE:ET 5012 SERIOUSLY?
WHAT THE **** IS THIS CODE? ALL I'M TRYING TO DO IS DELETE MAIL FROM MY MAILBOX AND THIS IS THE ERROR CODE SHOWING. WHAT IS THIS CODE ALL ABOUT? THE FACT THAT AOL SUCKS AND BLOWS AND JUST DOESN'T WORK AT ALL BUT WILL TAKE ALL OUR MONEY ANYWAY? YEAH. FIX THE **** THATS GOING ON FOR THE PAST WEEK, NOT JUST A DAY OR TWO, BUT GOING ON FOR A WEEK.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Stop and Think
Don't fix things unless you can make them better and not create work for your subscribers. Grrr Something happened on AOL Gold, etc. that has screwed up all of my passwords: bank, Facebook, AOL. I am so irritated.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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WHY is most of my mail going directly to the deleted file ??
why is a lot of my mail going directly to the deleted file I have been with AOL since 1995 and getting very disappointed with AOL
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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I am trying to find out how to install the AOL desktop on a new computer but can't connect with tech support.
Answer your phone instead of hanging up on me.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Database cleaning?
why am I getting this garbage of "database is cleaning up files..." and after this runs, clickable links don't work in emails, my computer is so **** slow its unreal. It was bad before you started once again reinventing the wheel and screwing things up. Stop with this ******** already. We pay for your services and you do nothing but jack things up. Stop with the database ****.
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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browsing history is not being saved when relaunching or reaccessing AOl Desktop Gold please fix it
browsing history is not being saved
when relaunching or reaccessing AOl Desktop Goldplease fix it
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Photo folders
How do I make this thing put new pictures into dated folders like it did for years and just stopped ?
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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Wouldn't it be swell if AOL could allow you to sign on with the first try, deliver a non-blank welcome screen and show mail folders?
Wouldn't it be swell if AOL could allow you to sign on with the first try, deliver a non-blank welcome screen and show mail folders?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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Mail does not work.
If I click on Old or Sent mail the whole mail screen locks up. Have reported this three times with no feedback. And I pay for this nonsense?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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get your MyBenefits to work ! can't get code number for restaurant.com
get codes to work ! stop wasting my time
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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WTF is wrong with AOHELL? I logged on at 8:00am and was DROPPED THREE TIMES by 8:50am
FIX YOUR **** SYSTEM SO IT DOESN'T KICK US OFF EVERY 20 minutes!!
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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When I click on an email everything comes up but the actual email that is in the box and that is black, can you tell me how to correct this
When I open an email the box comes up but the actual email in the box is black with nothing showing. How can I correct this?
If the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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EMAIL SERVICEEEEEEE GOES BLANK THIS IS TERRIBLE COSTING ME!!!
About every 3-4 days my email goes blank white and when mine is like this my neighbor has email
When I have email he does not have email
Please get the new aol gold auto download now
I am a realtor This is costing me money I pay you welllllIf the issue still persists please give us a call at 1-800-827-6364 and one of our technician will assist.
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The chat room d
Chat room is freezing up. When someone responds to your comment on a given topic and you want to reply by clicking "View in Conversation," you cannot get back to the other person's response. And the chat room keeps freezing up and pausing even when typing a comment.
Please give us a call at 1-800-827-6364 and one of our technician will assist.
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