AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
2974 results found
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7 -2 is a landslide. Stop sounding like a moron news report and call it a close vote screwball.
Up grading news analysts from a D- to at least a C
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TOTAL LIES
not one thing listed as being FIXED in your response has been fixed at all !!! - sign on , welcome screen , etc.are actually worse after you reported them as being fixed - !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! - you should be concentrating on performing corrections + listening to consumers , rather then merging + hiding topics on this forum + posting untrue lip service !!!!!
RESPONDED ·
ADMIN
Product Support (Product Support, AOL) responded · February 01, 2018
Please be assured each suggestion you send to us is carefully read and evaluated by a member of our staff. We take your concerns… -
Too many email problems and they are horrible problems
What is going on?? Now I search for mail from a specific person and mixed in with the results are unrelated emails from other people! Also, at times when I delete certain mails they come back.
I can not "Select all" to detete mail in the trash.... and I can't even delete a mail in there while it i open which means I have to read a mail, then close it, then delete it. Try doing this daily with a large amount of mail! I caan't believe how bad things are here in every area.
Yes.... I have cleared my…
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Don't include Audio resources in updates
Almost all AOL users have created their own "You've Got Mail", or "Welcome", etc. Your updates completely wipe that clean, installing the factory-installed sounds, meaning the user has to start all over changing the sounds. So, DON"T INCLUDE THE SOUND FILES IN AN UPDATE. I know, I'm harping inasmuch as this is only the 5th time I had to tell you.
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Why am I not being allowed to sign on and getting the following message?
Failed to load URL http://api.screenname.aol.com/auth/authorize?response_type=code&client_id=ao1dOTQOM6W93Imf&state=LBHQi8WKR72cBlpwMmdhXtxXmLiyo70GsaeNpqZrc68%3d&redirect_uri=waol-app%3A%2F%2Faol-auth/?nosave=true&scope=login_tih%20addressbook%20openMailGeneral%20opencalendar%20favorites%20offline_access%20web_session%20email&language=en-US&login_id=twillard6 with error ERRTOOMANY_REDIRECTS (TooManyRedirects).
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CRAIGSLIST
CRAIGSLIST WONT OPEN UP PHONE NUMBERS OR REPLY
ON AOL GOLD/GARBAGE
HELP WHAT IS WRONG AOL TECH SUPPORT HAS NOT BEEN ABLE TO FIX IN 3 WEEKS NOW -
Chat is not working, *again*. No feedback about the problem or when it might be resolved, *again*.
AOL was more reliable as a free service. Stuff worked. There weren't these continuous outages that were met with evasions and non-answers (you're sorry for the problem but aren't doing jack to fix it.) There, done venting, since based on the contents of this page, it's obvious that it wont make any difference.
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Gold sucks
Please fix the bug that does not allow a user to update their screen names. I've moved to firefox so people can reach me and will cancel aol soon if not fixed.
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What is happening? Everything seems to be on hold?
Idea and complain after complain and nothing gets fixed. What is going on? I will not hold out much longer. We need action.
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Allow nick names in articles
You guys are making changes and my email address is now showing in the articles that I comment on. This is dangerous for me and others because it allows other people access to my email. This is a privacy issue and please address this very soon.
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AOL Gold just about worthless and yet you want over $310/yr. Merely launcing AOL Gold lowers protection level of Tech Fortress
AOL Gold lowers protection level and it does not automatically revert back to the recommended "Medium" level, leaving computer vulnerable. Time for AOL to recognize that AOL GOLD is a very poor product and go back to previous version or lose this customer who has been with AOL since the very beginning. Call the VIP Loyalty customer service and get a non American person who isn't even understandable and who offers all sorts of apologies but no solutions!
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Need to get your act together concerning the Oath and Yahoo. Yahoo kicks out mail when I need to myself out of my phone.
Need to get your act together concerning the Oath and Yahoo. Yahoo keeps kicking out mail when I need an e-mail to myself out of my phone. Yahoo does not like AOL mail.
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Brain Charms
Brain Charms is a complete waste of time. All there was was f-n video loops, I will say that I didn't look long. It was too hard to find any part of the story that wasn't hopping around and in movement. The folks who prepare this **** must be real nervous nellies.
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chat room
Please make the screen names in chat a smaller print. They take up half the chat room. The new chat format is bad. Why a timestamp?
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This how AOL advertises their Gold program! What a joke!
This how AOL advertises their Gold program! What a joke!
"AOL Desktop Gold combines all the things that you know and love about AOL, with the speed and reliability of the latest technology."
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Put the address book on the computor so mail can be addressed when off line like it was before.
The address book can't be accessed when off line so mail can't be fully prepared for sending until on line? Printing labels can't happen off line. And printing out the whole address book can't happen at all. Please correct this situation.
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Why do we have to read the video. .
Just don't put it as the story headline. The video is useless. The verbage moves so fast it cannot be read.
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Aol is messed up again. Cannot open aol news and send it to your email as there is no heart. Please fix !
Aol is messed up again. Cannot open aol news and send it to your email as there is no tiny heart. Please fix !
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Report the news correctly without the spin.
When describing immigrants in an article, describe how they came here LEGALLY! Don't leave it out for political reasons.
- Don't see your idea?