AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. Maximize all, Print button, Personalized Welcome page.

    There should be an option to have all the windows like read, write, favorites, news to open up automatically in full screen when opening AOL.
    The print icon on the top right bar that appeared on each page was very useful -please put it back!
    I want to change the welcome page of AOL to Huffington post - Black Voices like it was before in order to open automatically when
    I started Aol but all I managed to do is to make it a homepage that I have to click on each time.

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    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Extend the Trail period

    Too many things that are no longer working .Should at Least have the same functions as the Free version .

    Extend the Trial

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    Reviewed  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. one more thing on the address book - address card...

    On the old and better 9.8.2, the address card to the right of the contacts was 1. a larger box and 2. we could see more info!

    What we see now without scrolling down is the name in a size 50 font. Why? Forced to scroll down the address card field, I see a giant Category followed by the listing of phone #s starting with the alphabetical FAX #. 9.8.2 showed us in a normal font 75% of the contact info yet now we see 5%. Wow, great Gold improvements.

    Make AOL useful again!

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    Reviewed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  5. .

    If you want me to really vote...then let me vote for more than one correction to your site

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  7. Get rid of the mess!!!!

    Get rid of the mess!!!!

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  8. Download opens so that the files to which you want to download to requires you to move the entire screen so you can locate desired file.

    Open the download files at top of box not at bottom
    Not a novel idea unless you work for AOL GOLD

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  9. Need back the different colors for each screen name

    Prior to the "Gold", I was able to set a different color for the desktop of each user name. This was an easy way to know which user name I am on at any given time. I need to be able to send out emails to people from the correct user name, which I use some for personal and some for various businesses. Without this ability to have a color for each one, I need to keep clicking on the Welcome screen to see which user name I am on! This is ridiculous. I used to be able to go…

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  10. Remove the x button on To Box on Gold

    Remove the x button on To Box for different contacts. Maybe you should send everybody a fact sheet about whats different on Aol Desktop Gold from the Old Aol Desktop because not all customer don't have time calling and calling just to figure out this new version.

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  12. Progress bar during import

    It would be very helpful if there was a progress bar indicating how much (%) of data has been transferred from AOL 9.8.2 to AOL Gold. I have over 1,000,000 kb of professional email files, saved on PC (as opposed too AOL) that must be kept. This importing of data could take from several hours to 1 day. A progress bar would have made my life easier. I suggest that this be implemented.

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  13. Sorting of emails on "Type" not working.

    The "Type" column, when sorted sorts by date, not the type (image, attachment, or just text)

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  14. Want to modify the notification once i sent an email instead of getting a notification that my email was sent.

    Want to modify the notification once i sent an email instead of getting a notification that my email was sent.

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  15. WANT WELCOME SHIRLEY YOU GOTMAILSHIRLEY GOODBYE SHIRLEY CANT ********* AOLGOLD

    very confusing too old for such a change i loved the 9.8.2

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  17. I am unable to sort mail from people I know-one of the features I liked about previous versions.

    I am unable to sort mail from people I know-one of the features I liked about previous versions.

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  18. Pictures showing in big sizes in ADG

    When receiving emails the pic is so huge, i cannot even see the whole image

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  19. AOL is run by the government. How do I know? We pay more and get less.

    AOL is run by the government. How do I know? We pay more and get less.

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  20. Stupid, Stupid, Stupid, this My Favorites

    Have someone Hang Tim Armstrong, by his Balls. He really Screwed AOL. I click on something to save in My Favorites. Then when I go to my Favorites, I have NO IDEA WHERE THE **** THAT ITEM IS.
    TELL THE PRODUCT TEAM TO GET THEIR HEADS OUT OF THEIR BACKSIDES AND FIX THIS, BACK TO 9.8./

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