AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  2. How to improve AOL Gold

    You can improve AOL Gold by putting it in the garbage disposal and go back to a REAL desktop that works!

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  3. Congratulations on doing a pretty job with ..

    AOL Gold . One minor request though , when clicking on ' Window ' at the top and clicking on ' tile ' it doesn't tile the windows , it stacks them unless one opens about three or more windows.

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  5. Want the same way to save email to a specific file on MY PC

    I want to save email to a file on MY PC and want to drag/drop to a file folder. I want reponse like it always was "dropped to file "gail misc" or whatever the file title may be. Now only "dropped to MY PC .
    No help. I want the feature I had before. Gail **** **************

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  7. Your night shift should be fired!

    Your night shift should be fired--- AOL mail fails almost every night.

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  8. OATH, ONE, VERIZON, AOL: Colossal CORPORATE ******** from one end to the Other

    Consummate, colossal, pedestrian, corporate ******** of the century back there in Virginia selling AOL GOLD, which is a total rip piece of *. What ball to sell this * and then fancy themselves as some sort of innovators. The Oath Corporate officers should have been dumped in the trunk of Elon Musk's space Tesla Spider. Get rid of them off the planet.

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  9. Allow Access to Level II Techs

    Every Tuesday morning I sign on and the splash page and icons are all for the United Kingdom. I am in the US. Forty minutes on the phone with a level one tech at AOL - who has to get a level two tech to fix it - lasts for just one more week. The Level two tech takes forty seconds to make the repair. AOL is no longer convenient to use or customer-centric; now it takes time out of my day to use and maintain.

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  11. When I open Gold and the sign in area is shown, there is no indication that the "Data Mask" function is present.

    I don't want my keystrokes to be seen by anyone. When Gold is opened, the Data Mask feature should be shown before login and password. Please fix this in Gold.

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  12. I am missing a Download later function on my mailbox. If I have a number of emails with attachments that I want to download and extract I c

    I am missing a Download later function on my mailbox. If I have a number of emails with attachments that I want to download and extract I can only do them one at a time. Also the function always unzipped the file when finished downloading.

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  13. E-MAIL STATUS REPORT.

    In the past I could block the STATUS information on E_Mail sent to me.
    It is important that the E-Mail sent to me cannot be verified by the sender that I have read it. Your tec. support tells me that I can not block the STATUS REPORT. Please make this feature available.

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  14. TO HAVE TO TYPE A ONE TIME EMAIL INTO MY ADDRESS BOOK TO SEND SOMETHING IS A WASTE! OF MY TIME!!!!!!!!!

    To have to type a one time email into my address book to send out an email is a total waste of energy and time! i used to be able to just type it in the address bar and it would go out, now i have to manually enter new emails. WHAT A WASTE OF MY TIME! PLEASE PUT IT BACK THE WAY IT USED TO BE!!! THIS GOLD BS IS ABSOLUTELY INFURIATING!

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  16. Bring back a "Working" AOL!

    Whoever changed the email settings so that email is deleted as soon as it is sent should be Hung, Drawn & Quartered, and then Shot. Many people want to send the same email to several people and do not want to have to recreate it each time. I am not talking just about distribution lists.

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  19. Address Book

    We run a small business. With the 9.8.2 version, when I added a name to the address book, I put City, ST in the box for the First Name. With Gold, this didn't work, so I changed everything in the Address Book to the State in the First Name box and the City in the Last Name box so it would show up on the email as City, ST. Now you've changed it back and I need to change all my addresses AGAIN. This has been very time consuming. Is this the last time you will be changing this?

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  20. Can you identify the file into which I am saving my email?

    When I save an email I get a message saying it has been saved. To make sure I save it in the right file, can't you add a feature that tells me the name of the file folder into which I've saved my email? The old AOL did this but new AOL Gold does not. I would appreciate it if you can add this back. Thanks

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