AOL Desktop Gold


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. AOL GOLD IS SLOW

    AOL GOLD IS ****. IT IS ANNOYING, IT IS SLOW, AND HAVING THE AOL TECHS SAYING THAT THIS UP GRADED IS BECAUSE OF "
    HACKING OF 9.8.2" IS BULL S..T
    AOL, should have asked from AOL customers, what they would like and not like. Instead AOL unleashed AOL GOLD. Being a Paying customer for 18 years, and enjoying AOL and its tech team, THIS IS INTOLERABLE AND A DISGRACE.
    PLEASE STOP ALL THE "SORRIES" and bring back 9.8.2.. Just FIX IT, don't destroy it, unless Donald j Trump is involved

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Does anyone at AOL read the COMMENTS?

    It is hard to believe, that AOL has become **** For three weeks, every time I turned on my computer, I was alerted that AIM as of Dec 15 was NO LONGER AVAILABLE. It kept going till Jan 2nd. Now four days ago, I get a AOL ALERT, that I can only use AOL GOLD. No notice, no nothing. Then waiting 40 minutes to speak with a AOL tech and listening to the twangy music, I am told " SORRY"
    What ever Team worked on AOL GOLD have to be FIRED. They are Incompetent. There are so many issues with…

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. What the **** is going onj?????????

    What the **** is going on AGAIN . My PATIENCE IS RUNNING THIN. Just turned on my computer and see that 9.8.2 is NO LONGER available.
    Three days ago I got the AOL ALERT Msg , about Only using AOL GOLD, (Which is a Piece of *) Then after having to wait over 20 minutes listening to Twangy music, a AOL tech kept saying how SORRY AOL WAS for wait time And Not INFORMING AOL people that a DRASTIC CHANGE WAS BEING MADE. AOL 9.8.2 was NOT BROKEN. Then a day later 9.8.2 was back., NOW 9.8.2 IS GONE

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. Make link colors adjustable

    On the Welcome screen, the primary news article link is in BOLD BLACK print. On the secondary news articles, the links are in a LIGHT BLUE font which I find hard to read against the white background. Please consider making the link colors adjustable.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can u

    Tell us how we can improve your AOL Desktop Gold experience.

    That, Sir, is an impossibility because you don't LISTEN.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. running aol gold only for usa

    running aol gold only for usa is a good idea plus stops alot of international hackers like the ones from north korea and china from getting in to our nations computers this thing called free internet has ended they want the best like aol gold they gotta pay for it thats how it works

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Allow Right-Click "Copy Image Address & Save Image As"

    In Chrome a user is able to right click a web image and select " copy image address" or "save image as" among a few others .. this doesn't work in AOL Beta ....

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Enable "Show UNREAD" emails in Spam

    You show the COUNT of UNREAD SPAM emails, why not ability to SHOW them too?
    If Thunderbird can do it, why can't AOL?

    I let many 'newsletters' go to spam, keeps the inbox for those real people I converse with.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Poor canges to the favorite button

    The favorite is so mall and often blocked by other windows. Restore to how it worked in (.7

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Only the address used to go in. Now their name and address goes in.

    I think it is only in the top row. used to be only the address went into the address place, now your name and address both go in. Also I change the font for mail and it goes back to the one it was in the next e mail. Then again, the find used to find a search word in the webpage you were looking at .... not any more.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Gold is slow

    the new software runs very slow

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. aol desktop gold cpu and ram resources

    AOL desktop gold seems to work better now than in the past, but the software is still a cpu and ram resource hog on older hardware.

    On my desktop, the cpu is always at 100 percent with the software loaded, although the cpu is only a dual core cpu rather than a quad core.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Why can't AOL management be contacted?

    Tim Armstrong: You people do a great job keeping the public at a distance. I am sure that cuts down on your work load. What I want to know is WHY is AOL so pro-black? Blacks compose 13% of the population of this country, yet everywhere I look on AOL it is black, black, black. I, and others, are very sick of this bias! Just remember WHO keeps you in business!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  19. Why do I constantly have to sign up to post, refresh AOL

    Why do I constantly have to refresh my screen, get Sign Up to Post, err on network connections.... if you want me to cancel my subscription just say so... this is aggravating

    ps I have to keep signing in to make this post

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. why

    Why is AOL obsessed with telling everyone about someone else's *** life and habits. Is AOL run by degenerates who get off by this stuff? Who the F cares what Elvis P's *** life centered on? Get a life you *********.

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Reviewed  ·  0 comments  ·  Welcome  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

AOL Desktop Gold

Categories

Feedback and Knowledge Base