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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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2828 results found

  1. Some things were starting to work a little better for a few days, now we're back in the cesspool of AOL, hope you guys have hip boots

    Some things were starting to work a little better for a few days, now we're back in the cesspool of AOL, hope you guys have hip boots

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  2. stinks gold

    after 20 years with AOL this is the pits

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  3. Why does your software also publish the name of an e-mail sender along with his e-mail ID Totally unnecessary, and making it easieI

    Do not publish the name of an e-mail sender, along with his or her e-mail ID. You are making it easier for Identity Theft and is totally unnecessary.

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  4. There are so many improvements needed that I need to talk to someone in engineering or decision making. This new version is a step backward

    Please call. THere are so many problems that I can't describe them all. Should have been worked out in engineering. Jim Kimsey would roll over in his grave if this product had been produced when he founded AOL. This is NOT easy to use for email and reading things. If you're trying to make this into a substitute for an I phone, it has lost its utility and you'll be driving people to Apple. AOL was for MAIL primarily, NOT TV, and so on. Those features are useful for some people, but you've lost the ease and utitily and SCREEN…

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  5. games

    When are you **** going to fix all the games on your site so we can play them,or is this ***** the consumer. THE CONSUMER IS THE ONES THAT CAN AND WILL PUT YOU OUT OF BUSINESS. I WANT AN ANSWER A.S. A. P.

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  6. Please add "insert photo" to right button mouse click for Email like the old AOL had. It really sucks having to open each photo to C&P

    Please add "insert photo" to right button mouse click for Email like the old AOL had. It really sucks having to open each photo to Copy & Paste them.

    Also when saving email as unread it would be very helpful if the subject line would be made bold like AOL use to do.

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  7. Please make Control+S work to save an email.

    And make it possible for me to save an email that I compose. With the current system, if I want to save an email that I compose, I have to send it to myself, open it, then save it. I have to do three steps instead of one.
    Also, is anybody working at AOL? I've written about this before and not gotten a reply. And look at all the other complaints on this page. Does anybody there care?

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  8. Save password for Financial Portfolio and not being asked to sign in again.

    Credentials ( username & password ) was being asked every time I access my financial portfolio.

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  9. 'Finance' on the tool bar

    the old and better AOL I could simply scroll over the Finance tab on the toolbar and have it automatically drop down showing the DOW etc. Now I have to click on it to open an entire page of info - some of which doesn't work... when I input a stock symbol such as XOM, Exxon, the page goes blank and remains so for 5 minutes. What's up with that?
    More poor performances from GOLD. Blah

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  10. We're glad you're here

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  11. Standard email routing to new folder only

    There is a flaw in programming because when I am in my folders on my pc and a new mail comes in it shows up in the folder I am looking at not in new email folder as it should be and always has been.

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  12. We need to start a class action suit- AOL has lied to us re Gold

    My idea is to start a class action suit. You have lied to us. Your so called Improved Gold has taken all that was good away & made using aol a difficult chore. Everytime I go online, theres a new problem- so many I cant even count! Admit your mistake ,& give us back 9.8 ! The only way u can get your fine reputation back is HEAVING GOLD NOW

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  13. High contrast (legally blind)

    please make a feature for high contrast

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  14. The ability to cut and paste pictures into a text is very limited.

    The ability to cut and paste pictures into a text is very limited. It appears AOL GOLD hates FB sources when trying to cut and paste images.

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  15. everone

    everone calls it FOOLS GOLD!

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  16. web developers and software engineers- member is having issues on aol desktop gold and aol web mail everytime he sends an email and do a tes

    web developers and software engineers- member is having issues on aol desktop gold and aol web mail everytime he sends an email and do a test email to both email address *********@aol .com and ************are all going to spam and other client email addresses are going to spam. just happened today. checked on mail settings no spam and filter settings set up - kindly fix ASAP.

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  17. AOL feedback needs appeal method

    I submitted feedback 2 weeks ago requesting that AOL restore an essential feature to Gold, and over 160 others "agreed" with my post. Two days ago I received AOL's notice they had NO intention of restoring the feature that I and so many others desperately want back. I am now reading brand new feedback posted from AOL Gold users asking to have the very same feature I pleaded for restored to Gold. Therefore, I attempted to post feedback asking AOL to reconsider their action, but it is blocked when the key word is mentioned. So in this feedback I am…

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  18. How can I change the Home (house) icon on the AOL interface to Bing?

    I do not want AOl as a search engine. It is not working correctly.

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  19. why can we just click on the color icon instead of the stooopid arrow

    takes forever to get the stuff for the email text font etc to come up This is an improvement????????BLAH!!

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  20. Not happy with the new GOLD. I do not like the graphics - they look primitive.

    I also miss the drop down on the WECOME tab on the home page where a number of categories would drop down for quick easy access - like finances (so I could see how my stocks were doing), movies, health, etc. I would WELCOME it if it was restored.

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