AOL Desktop Gold


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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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  1. Sorting of Emails

    Emails saved in "On AOL" folders can be sorted, BUT certain combinations of letters are never found!
    I.E. I have user with 'cz' in the ID.. Not found.
    I look for 'unknown' ... not found

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  2. AOL is Insane

    Mental health expert slams AOL's cognitive ability, calls for further testing

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  3. News

    Thank you NEWSMAX for the honest printing of news.

    It's nice to see news reporting without the Anti-American sentiment of our president thrown all over AOL'a welcome page.

    This Marine's hat is off to you.

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  4. Yellow highliter on email does not work.

    Yellow highliter on email does not work.

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  5. browser window tabs dont allow multi tasking

    make the tab window of the browser that you have open stay open. now if u have multiple browser tabs open and one is in the process of loading info, it keeps popping to the top, bumping you our of the window you are currently working in, not allowing you to continue working in another tab.

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  7. Soozy and I just spent about 45 minutes sending mail back and forth from our various screen names .. on 11 and on web mail .... as S

    Steve,

    Soozy and I just spent about 45 minutes sending mail back and forth from our various screen names .. on 11 and on web mail .... as Soozy said. it ain't easy and I agree.

    Trying to check if there is incoming new mail on other SNs is a royal ***.  We have to sign out/sign back in under other SNs.   On 9.8 checking mail on 5 SNs was a breeze:  click on Switch SNs and it would show if you have mail to read AND THEN you could switch or cancel and stay on your usual SN.…

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  8. Make the RED Number beside Reads Larger!!!

    Make Red Number Beside READ Larger!!

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  9. Color of Logo better

    The color of the AOL Gold Desktop seems to be richer which is a better color.
    Can the arrows on the mail header for type color be made darker to give greater contrast to the background?

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  11. Tim Armstrong

    There was Never a Notice about the changes from 9.8.2 to AOL GOLD.
    Forget about fixing AOL GOLD, there is too much to repair. The LIE about Hacking for the reason to eliminate 9.8.2 is a LIE./
    Just trying to get on line with AOL Gold is hard. Took close to 8 minutes to Get On Line.
    Tim Armstrong and his team should be fired.
    Plus I find out I have been OVER PAYING for YEARS for AOL.This is a CRIME. I am looking for Legal advise.

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  12. Find in Top Window

    An often used function in 'edit' (top row) is still in Gold --
    BUT It doesn't allow me to give it WHAT TO Search for!!**

    Please add the 'search for' box ..

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  13. How to improve AOL GOLD

    How to improve AOL GOLD. GET RID OF IT. UPGRADE OR FIX 9.8.2. Period.! There is Not a SINGLE KUDOS for AOL GOLD. It is like a Monkey was chosen to redo 9.8.2.
    Tim Armstrong should be strung up , to allow this to happen.

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  14. AOL GOLD IS SLOW

    AOL GOLD IS ****. IT IS ANNOYING, IT IS SLOW, AND HAVING THE AOL TECHS SAYING THAT THIS UP GRADED IS BECAUSE OF "
    HACKING OF 9.8.2" IS BULL S..T
    AOL, should have asked from AOL customers, what they would like and not like. Instead AOL unleashed AOL GOLD. Being a Paying customer for 18 years, and enjoying AOL and its tech team, THIS IS INTOLERABLE AND A DISGRACE.
    PLEASE STOP ALL THE "SORRIES" and bring back 9.8.2.. Just FIX IT, don't destroy it, unless Donald j Trump is involved

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  15. Does anyone at AOL read the COMMENTS?

    It is hard to believe, that AOL has become **** For three weeks, every time I turned on my computer, I was alerted that AIM as of Dec 15 was NO LONGER AVAILABLE. It kept going till Jan 2nd. Now four days ago, I get a AOL ALERT, that I can only use AOL GOLD. No notice, no nothing. Then waiting 40 minutes to speak with a AOL tech and listening to the twangy music, I am told " SORRY"
    What ever Team worked on AOL GOLD have to be FIRED. They are Incompetent. There are so many issues with…

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  17. What the **** is going onj?????????

    What the **** is going on AGAIN . My PATIENCE IS RUNNING THIN. Just turned on my computer and see that 9.8.2 is NO LONGER available.
    Three days ago I got the AOL ALERT Msg , about Only using AOL GOLD, (Which is a Piece of *) Then after having to wait over 20 minutes listening to Twangy music, a AOL tech kept saying how SORRY AOL WAS for wait time And Not INFORMING AOL people that a DRASTIC CHANGE WAS BEING MADE. AOL 9.8.2 was NOT BROKEN. Then a day later 9.8.2 was back., NOW 9.8.2 IS GONE

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  19. Make link colors adjustable

    On the Welcome screen, the primary news article link is in BOLD BLACK print. On the secondary news articles, the links are in a LIGHT BLUE font which I find hard to read against the white background. Please consider making the link colors adjustable.

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  20. This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can u

    Tell us how we can improve your AOL Desktop Gold experience.

    That, Sir, is an impossibility because you don't LISTEN.

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