AOL Desktop Gold

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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

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  1. 92nd ranked
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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  2. ARE YO AWARE THAT AOL GOLD EDIT HARDLY FUNCTIONS?

    ARE YO AWARE THAT AOL GOLD EDIT HARDLY FUNCTIONS?
    1) UNDO DOESN'T DO ANYTHING

    2) COPY PASTE INTO A FORM DOESN'T WORK, UNLESS YOU REVERT TO PLAIN TEXT, THAN PASTE AOL GOLD IS ARCHAIC. FORMATTING IS BLOCKING PASTE

    3) SPELL CHECK HANGS WORKS 50% OF TIME, & IT HAS A VERY POORWORD SELECTION IT DOESNT RECOGNSZE MANY MISSPELLS..
    .
    4) THE EMAIL PAGE DOES NOT REDUCE IN WIDTH, TO BE ABLE DO SIDE BY SIDE REPORTS (YES I KNOW HOW TO REDUCE WINDOWS, AOL GOLD EMAIL PAGE DOES NOT REDUCE)

    5) THE EMAIL HANGS &TAKES 2-5 MINUTES MANY TIMES TO…

    110th ranked
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    Gathering Feedback  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. An option to NOT have sound on automatically when viewing news items

    When opening to read a new item, too often sound comes on with the embedded video, Like tablets and cellphones, the sound should be OFF to start, and be turned on if wanted. Or give us an option to set it how we need it set.

    123rd ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Fix the "Insert a Text File " for email..

    When I use the "Insert a Text file" from the email drop-down,
    ALL comes in without line-breaks and multiple blanks.
    Basically all formatting is lost making the use of this function worthless.

    185th ranked
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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  5. The browser show progress

    The browser should show , usually at the bottom if it is connecting to website, or not, some kind of progress, so you don't keep clicking and starting the same progress all over.

    156th ranked
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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. Dropdown box

    Put the dropdown box back in email "Settings", "General" tab to allow me to set how to sort my mail display. I prefer old on top, new at bottom. The same as I read books front page to last page.

    156th ranked
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  7. Bring back Recently Deleted under Edit. .

    Program is slow or hangs & if you click delete more than once you end up losing multiple emails and can't be recovered.

    185th ranked
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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. browser should show progress. Sometimes you think it is frozen , so you refresh , and it screws up the whole session.

    At the bottom it should show the web address and if it is making progress or stuck, because the website sucks or the browser is stuck. If you jump the gun and refresh some secure websites make you go through new verification **** to get back in.

    185th ranked
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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  9. BB

    S U G G E S T I O N:
    1.)  AOL GOLD DEVELOPER TEAM SHOULD HIRE SEVERAL "EXPERIENCED AOL USERS,= PEOPLE WHO USE AOL EXTENSIVELY.

    2.)  USE OLD AOL 9.8 SO USERS CAN EXPLAIN & "SHOW" IMPORTANT USERS FEATURES TO USERS.

    3.)  IF THEY DO NOT DO THAT, MOST VALUABLE PART OF AOL "THE USERS" WILL BE GONE IN 1 YEAR. AND ONCE PEOPLE LEAVE THEY DON'T COME BACK. I HAVE A LONG LIST OF MISSING ITEMS. I WOULD BE HAPPY TO HELP. I DESIGNED NUMBER OF WEBSITES AND INSTRUCTED DEVELOPERS IN CHINA WHAT I NEEDED IT WAS ALL…

    156th ranked
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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  10. New features should allow customers to defeat or opt out

    Whenever you add a new feature such as Tab Browsing, provide a means for the customer to disable it if they so desire.

    133rd ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. When system TIMEOUT occurs, AOL loses password

    When leaving the computer for a time, Windows times out..
    Upon return, AOL demands its' Password - Even though the password has been saved.

    My Desktop AOL normally comes up without needing the PW. The 'saved password' was always copied to each new release of the Beta, but once that timeout occurs, the PW is required.

    209th ranked
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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. Java Enabled

    JAVA not working

    156th ranked
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. Print preview in Firefox is much more user option friendly that Gold's print preview. can you make it more like Firefox's?

    Print preview in Firefox is much more user option friendly that Gold's current print preview functionality. can you make it more like Firefox's?

    133rd ranked
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  14. Make the browser extension like the outdated browser in 9.8.2..

    Let the user be able to share especially to Facebook the webpage. The one was the best features of the older desktop.

    133rd ranked
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  15. I CANNOT COPY EMBEDDED PHOTOS IN THE SOFTWARE LIKE I USE TO AND OR DRAG

    I CANNOT COPY EMBEDDED PHOTOS IN THE SOFTWARE LIKE I USE TO AND OR DRAG THEM INTO MY SOFTWARE EDITING PROGRAMS LIKE IN THE OLD VERSION OF 9.8.2

    156th ranked
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  16. 133rd ranked
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  17. Add a translator like Chrome does.

    Add a translator like Chrome does.

    156th ranked
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  18. VERY WEIRD Result writing an email, with underscore character ("_")

    While entering an Underscore as part of a file name in an email
    (I.E. under_in-middle.pdf) the underscore did not show?! ... I copy/pasted that string elsewhere and it did display !!??

    I tested many underscores on a blank line in the same email - and they ALL SHOWED!?!

    ONLY in that one section where I could not get the underscore to show, even copy/paste of an underscore in another line to that one
    spot, it would not show?!

    209th ranked
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  19. ADG matching Win 10 Theme

    I was wondering if the top bar colour could match the current Win 10 colour them like other apps and software do within that OS environment.

    Also I don't believe the background image changing option within the client shouldn't be listed under 'FILE' it doesn't make sense, 'Settings' would be a better option and location for that facility

    209th ranked
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  20. Downloading in AOL 11 needs some tweaking

    I ran into a few glitches in downloading a file in 11 that should replace an existing Excel file in a folder with several files.

    Downloading a file to replace an existing file in 11 doesn't have the option of replacing the existing file nor does it open a folder that has several files including the file to to be replaced.

    Specifically -- Downloading an Excel file that should replace an existing Excel file in a folder with 'related' files (in this case a membership data base file, a dues paid file, etc.).

    1) email received with the updated membership…

    209th ranked
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