AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
2974 results found
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your tech support
i was chatting with a tech a few days ago and told him how much trouble i was having with AOL gold i told him i was having trouble with Failed to load URL https://w.main.welcomescreen.aol.com/ with error ERRCONNECTIONRESET (ConnectionReset). he told me to switch to Chrome. and signed off. very rude my idea is to get rid of jerks like him.
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At least make it work like 9.8
I don't like Gold either. Just making it work like the 9.8 AOL would be a great step. When in the address book, pressing a letter should take you to that letter''s area of the address list. When an email is selected in the email list, it will only stay selected for a few seconds. Right clicking on an entry in the list of emails will not select that email.
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I went on AOL today and this evening to check my emails and it would only open in the screen used for accessing through the internet.
Please return this to the previous screen for when all I had to do was click on the envelope that appears on the welcome screen. Otherwise it takes me eight times as long to go through my emails. Every Time AOL thinks they are making an improvement, it creates 5 or more additional steps to achieve the previous result.
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I wish you would on your spam email screen move the delete all from the delete button or ask when you hit the delete all if you want to do
I wish you would, in the spam email screen, separate the delete all button from the delete button or ask when you hit the delete all button if you really want to do it. The delete all button is in the same place as the delete button on other screens and I often hit it when I just want to delete one email. No way to recover from this.
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Please bring back the online clock that tells you how long you've been on AOL.
AOL used to have a feature where you type in "Online Clock' in the Keyword tab on the very top & it would tell you how long you were signed into AOL each session.
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idea
WAKE UP YOU *** ********* AND MAKE THIS SITE RUN OR ELSE.LAST WARNING.\,THEN ITS, BYE-BYE. you better well give me and answer.
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Some things were starting to work a little better for a few days, now we're back in the cesspool of AOL, hope you guys have hip boots
Some things were starting to work a little better for a few days, now we're back in the cesspool of AOL, hope you guys have hip boots
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stinks gold
after 20 years with AOL this is the pits
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Why does your software also publish the name of an e-mail sender along with his e-mail ID Totally unnecessary, and making it easieI
Do not publish the name of an e-mail sender, along with his or her e-mail ID. You are making it easier for Identity Theft and is totally unnecessary.
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There are so many improvements needed that I need to talk to someone in engineering or decision making. This new version is a step backward
Please call. THere are so many problems that I can't describe them all. Should have been worked out in engineering. Jim Kimsey would roll over in his grave if this product had been produced when he founded AOL. This is NOT easy to use for email and reading things. If you're trying to make this into a substitute for an I phone, it has lost its utility and you'll be driving people to Apple. AOL was for MAIL primarily, NOT TV, and so on. Those features are useful for some people, but you've lost the ease and utitily and SCREEN…
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games
When are you **** going to fix all the games on your site so we can play them,or is this ***** the consumer. THE CONSUMER IS THE ONES THAT CAN AND WILL PUT YOU OUT OF BUSINESS. I WANT AN ANSWER A.S. A. P.
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Please add "insert photo" to right button mouse click for Email like the old AOL had. It really sucks having to open each photo to C&P
Please add "insert photo" to right button mouse click for Email like the old AOL had. It really sucks having to open each photo to Copy & Paste them.
Also when saving email as unread it would be very helpful if the subject line would be made bold like AOL use to do.
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Please make Control+S work to save an email.
And make it possible for me to save an email that I compose. With the current system, if I want to save an email that I compose, I have to send it to myself, open it, then save it. I have to do three steps instead of one.
Also, is anybody working at AOL? I've written about this before and not gotten a reply. And look at all the other complaints on this page. Does anybody there care? -
Save password for Financial Portfolio and not being asked to sign in again.
Credentials ( username & password ) was being asked every time I access my financial portfolio.
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'Finance' on the tool bar
the old and better AOL I could simply scroll over the Finance tab on the toolbar and have it automatically drop down showing the DOW etc. Now I have to click on it to open an entire page of info - some of which doesn't work... when I input a stock symbol such as XOM, Exxon, the page goes blank and remains so for 5 minutes. What's up with that?
More poor performances from GOLD. Blah -
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Standard email routing to new folder only
There is a flaw in programming because when I am in my folders on my pc and a new mail comes in it shows up in the folder I am looking at not in new email folder as it should be and always has been.
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We need to start a class action suit- AOL has lied to us re Gold
My idea is to start a class action suit. You have lied to us. Your so called Improved Gold has taken all that was good away & made using aol a difficult chore. Everytime I go online, there
s a new problem- so many I can
t even count! Admit your mistake ,& give us back 9.8 ! The only way u can get your fine reputation back is HEAVING GOLD NOW -
High contrast (legally blind)
please make a feature for high contrast
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The ability to cut and paste pictures into a text is very limited.
The ability to cut and paste pictures into a text is very limited. It appears AOL GOLD hates FB sources when trying to cut and paste images.
- Don't see your idea?