AOL Desktop Gold
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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
3001 results found
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Now your Quick Find in Favorites is messed up!
I typed in Fedex. What came up was the 3 Fedex URL's I had in favorites along with a recipe tuna casserole! Every day something else goes bad. Tuna casserole recipe is NOT Fedex!
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The arrow that moves new email list to top or bottom does not lock in place at desired location.
Allow the arrow to preferred location of new email (that being either top/bottom of email list) to lock the arrow to stay in that location until change is desired. I find that every time you sign on to read email it reverts back to new email at top of the email list.
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Browser does not bring up pages-I cleared by browser history. Still no good.
You told me to clear my browsing history which I did several times to no avail. I even signed off and then back on. I am still getting this on most URL's I try to access. I do not have this problem on other browsers. I do not have the time to call AOL and wait an hour only to get no help:
Please check the URL for proper spelling and capitalization. If you're having trouble locating a destination on Yahoo, try visiting the Yahoo home page or look through a list of Yahoo's online services. Also, you may find…
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AOL Gold members need a report on what's being fixed after all of these suggestions at this point.
After all this time collecting feedback, AOL Gold admins should issue a report listing what features have been fixed to date and on what is definitely going to be fixed. It is this lack of communication that caused Gold to be release a program without the essential features of the previous program. If such a report has already been issued, I never received it in my email. At least tell us where to find it!
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ANOTHER AOL SCRIPTED USELESS RESPONSE
We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.
Spam issue is being investigated.
Please report the local news problem to our AOL Desktop Gold team so they can investigate it further:
Click the Help button on the top-right corner of the AOL Desktop window
Select Report…
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SPAM FOLDER
Often times things go directly to my SPAM folder which is fine. I usually just delete them and then they used to go to "my recently deleted" folder. I had a way to second guess myself in the old AOL. Now they just disappear from my Spam folder. I would like a second chance to delete them as in the old days. Please bring back that feature at least as an option.
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Add commas to addresses
If I create a new group and paste a list of addresses in to it, I have to add commas manually to each address. This used to be done automatically.
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Aol is Going out of business
You have changed aol for the worse. I know you are going out of business because of the way you have cheapened aol.
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Why has my email ended up on the Dark Web since being on AOL Gold??
Prevent email accounts from being posted on the Dark Web this has allowed hackers into my financial accounts.
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I hate GOLD!
I am unable to organize my saved mail folders by the date I have given the folder! Needs to be MUCH more flexible. I would like to be able to save and organize my mail the way I wish. No boundaries.
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Stop paying the people who created this mess untill its fixed properly, maybe it will get fixed quicker.
No fix No pay!!!
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Sound Notification
Would like to have the sound notification back when saving new favorites
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aol portfolios will not work consistamtly
I cant ace's my portfolio
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Return Sports as a topic. Your list now "*******." return to old wedssite!!
Return Sports as a topic. Your list now "*****." The old system before the "gold" charge was much better. How can we effectively return to the old system of Topics, and service.
I agree with previous comments. What a scam.
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On right side of screen: ads for "1stdibs".... NONE OF IT OPENS UP! does your advertiser know they are being screwed by AOL?
On right side of screen: ads for "1stdibs".... NONE OF IT OPENS UP! does your advertiser know they are being screwed by AOL?
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