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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.



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3029 results found

  1. Why has my email ended up on the Dark Web since being on AOL Gold??

    Prevent email accounts from being posted on the Dark Web this has allowed hackers into my financial accounts.

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    Reviewed  ·  0 comments  ·  Admin →
  2. I hate GOLD!

    I am unable to organize my saved mail folders by the date I have given the folder! Needs to be MUCH more flexible. I would like to be able to save and organize my mail the way I wish. No boundaries.

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    Reviewed  ·  2 comments  ·  Admin →
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  4. Sound Notification

    Would like to have the sound notification back when saving new favorites

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    Reviewed  ·  2 comments  ·  Admin →
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    Reviewed  ·  1 comment  ·  Admin →
  6. Return Sports as a topic. Your list now "*******." return to old wedssite!!

    Return Sports as a topic. Your list now "*****." The old system before the "gold" charge was much better. How can we effectively return to the old system of Topics, and service.

    I agree with previous comments. What a scam.

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    Reviewed  ·  0 comments  ·  Admin →
  7. On right side of screen: ads for "1stdibs".... NONE OF IT OPENS UP! does your advertiser know they are being screwed by AOL?

    On right side of screen: ads for "1stdibs".... NONE OF IT OPENS UP! does your advertiser know they are being screwed by AOL?

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    Reviewed  ·  1 comment  ·  Admin →
  8. My husband& I have the same problem: Not able to actually REPLY to emails w. images attached.Unable to "send" reply unless we delete images

    I cannot believe we are the only two people with this problem .We aren't using the same PCs (his is desktop, mine is laptop). You told me to contact Tech Support and then you closed the issue to comments. I'd like to see if others have the same problem. This is an AOL problem. My husband WAS able to reply w. attachments recently when he went to AOL thru Internet Explorer.

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    Reviewed  ·  7 comments  ·  Admin →
  9. Improvement of tabs on Mail new-old-sent: WASTE OF TIME

    Your last Beta fix on 2/27/18 was to improve the mailbox tabs so they would stand out better: http://beta.aol.com/projects/desktop/windows/

    THIS YOU ARE WASTING TIME ON WHEN SO MUCH ELSE THAT IS CRUCIAL NEEDS TO BE FIXED??

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    Reviewed  ·  0 comments  ·  Admin →
  10. Cannot return to New Mail tap once I'm already in an AOL what I call cloud stored file. Also when I open an AOL stored file which I created

    When I open an AOL file in mail a special tap should show, not the new tap. Allowing me to go from this tap to "New" should be easily accomplished by just clicking on the "New" tap.

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    Reviewed  ·  0 comments  ·  Admin →
  11. AOL Gold is Terrible need a new browser. inbox not necessary. cursor cannot open anything sometimes.my2018 emails disappear at times

    why do you need inbox , new and old mail. inbox is redundant. liked the old way. my cursor at times cannot open anything and then i have to reboot or restart my computer every time. my 2018 messages disappear at times and then reappear at another time. Lower my price. I am paying for a inferior product. Like the old browser that was replace with Gold

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    Reviewed  ·  0 comments  ·  Admin →
  12. your tech support

    i was chatting with a tech a few days ago and told him how much trouble i was having with AOL gold i told him i was having trouble with Failed to load URL https://w.main.welcomescreen.aol.com/ with error ERRCONNECTIONRESET (ConnectionReset). he told me to switch to Chrome. and signed off. very rude my idea is to get rid of jerks like him.

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    Reviewed  ·  117 comments  ·  Admin →
  13. At least make it work like 9.8

    I don't like Gold either. Just making it work like the 9.8 AOL would be a great step. When in the address book, pressing a letter should take you to that letter''s area of the address list. When an email is selected in the email list, it will only stay selected for a few seconds. Right clicking on an entry in the list of emails will not select that email.

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    Reviewed  ·  3 comments  ·  Admin →
  14. I went on AOL today and this evening to check my emails and it would only open in the screen used for accessing through the internet.

    Please return this to the previous screen for when all I had to do was click on the envelope that appears on the welcome screen. Otherwise it takes me eight times as long to go through my emails. Every Time AOL thinks they are making an improvement, it creates 5 or more additional steps to achieve the previous result.

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    Reviewed  ·  0 comments  ·  Admin →
  15. I wish you would on your spam email screen move the delete all from the delete button or ask when you hit the delete all if you want to do

    I wish you would, in the spam email screen, separate the delete all button from the delete button or ask when you hit the delete all button if you really want to do it. The delete all button is in the same place as the delete button on other screens and I often hit it when I just want to delete one email. No way to recover from this.

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    Reviewed  ·  2 comments  ·  Admin →
  16. Please bring back the online clock that tells you how long you've been on AOL.

    AOL used to have a feature where you type in "Online Clock' in the Keyword tab on the very top & it would tell you how long you were signed into AOL each session.

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    Reviewed  ·  0 comments  ·  Admin →
  17. idea

    WAKE UP YOU *** ********* AND MAKE THIS SITE RUN OR ELSE.LAST WARNING.\,THEN ITS, BYE-BYE. you better well give me and answer.

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    Reviewed  ·  0 comments  ·  Admin →
  18. Some things were starting to work a little better for a few days, now we're back in the cesspool of AOL, hope you guys have hip boots

    Some things were starting to work a little better for a few days, now we're back in the cesspool of AOL, hope you guys have hip boots

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  19. stinks gold

    after 20 years with AOL this is the pits

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    Reviewed  ·  0 comments  ·  Admin →
  20. Why does your software also publish the name of an e-mail sender along with his e-mail ID Totally unnecessary, and making it easieI

    Do not publish the name of an e-mail sender, along with his or her e-mail ID. You are making it easier for Identity Theft and is totally unnecessary.

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