AOL Desktop Gold
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
3006 results found
-
cant delete down load history
When i hit edit in 9.8 and earlier, i could select several box's including download history, now that box wont work, I want those visited sites gone when i am done,, and in craigslist, each city and topic highlights when visited so i know is saw it once, now that i cant clear the visited sites, these stay highlighted, making the daily visit terrible as i look at a hundred sites and items and cant keep track
-
BCC in write mail is not compatible with excel spreadsheet data need to fix this issue cannot send bulk emails with this feature
Make Excel Spreadsheet data work with write mail BCC
-
Please make the typeface and background on your weather page darker so it can be printed
Make weather page darker so that it can be printed.
-
Fix Address Book: the columns (Contact Name, Screen Name, Phone Number) cannot be expanded to read the entire entry as it could in 9.8.2
In Address Book the columns (Contact Name, Screen Name, Phone Number) cannot be expanded to read the entire entry as it could in 9.8.2
-
Doppler Weather
I miss having doppler rader available to see weather future projections. You had it once.
-
picture selection checkmarks are gone
i wanted to select several pictures to imbed in a email, the 9.8 let me open the drive, scroll down and check the ones i wanted up to 12 pics,then wham, into the mail they went, took only moments,, now i have to scroll down select one, imbed it and start all over, took 5 minutes to send the set, why did you change something that worked so well,, change this back and fire the idiots that need to reinvent this whole thing
-
Fix E-mail so that attached documents do not appear/print as a continuation of the e-mail text.
Previous AOL provided for an e-mail text with an attached document to be opened/read/printed separately. Now, the attachment appears as a continuation (in large font) of the e-mail text. This is an undesirable feature and needs to be corrected.
-
Can't access websites from your pages. IT says "engineers are working on it. What the heck?
Go back to 9,8. AOL Gold ****!
-
Are you morons telling me I can not have seven usernames?
If you won't allow me to create new usernames, color me gone and contact me @gmail.com
-
Please have an easier way to open attached file
I would like to open the file right a way or to open it automatically by just one click. it's too complicated to open the file i want to have a simple way to do that.
-
-
Settings need check by AOL techs
I received a note on my previous feedback asking me to call an AOL "Technical Support Agent" about my feedback issue for change: Namely that when I try to move a heart icon that's under a file in my "favorites box" to a different folder, the minute I click on the heart, the entire list of folders and icon items shifts to the left inside the favorite box. This obliterates seeing the left column of file icons. Why? I called the AOL technical agent as directed in "product support" but he had no idea how to stop that from happening…
-
Can not save favorites on the top of address book
In the previous versions I was able to save my favorite addresses at the top of the address book by typing a blank space in from of their names. I can still do it in Gold but it does not stay there, once I log off.
It is time consuming to find favorite addressees from the whole alphabetical list -
browser doesn't close on sign-off
Why doesn't the aol browser close when a user signs off? Browser stays open so now it's a 2-action process instead of 1. AOL GOLD IS TERRIBLE...LET US GO BACK TO A PRIOR VERSION!!!!
-
Login page - please have the username field default to last username used
Login page - please have the username field default to last username used
-
EMAIL PREVIEW PANE.
WHY HAVEN'T YOU PUT BACK THE EMAIL PREVIEW PANE. I AM NOT BUYING ONE ADVERTISING PRODUCT UNTIL THAT EMAIL PREVIEW PANE RETURNS.
-
Mailbox adress list list shouldn't revert to top of list after one deletion
When you scan items in your address list (under mail in mailbox) from A to Z to clear out unwanted addresses, the curser shouldn't jump back to A after one deletion. It should move to the next name in the alphabet on the list so you can continue to survey the list, otherwise you have to go through the entire alphabet to find the spot where you'd been. Very time consuming.
-
Make changes to address book be SAVED !
Any changes made revert to the previous edition. I have changed and saved many, many entries only to have the changes ignored.
This merits IMMEDIATE attention -
Dates were changed on attached files when downloaded
two months ago, I received an email with one attachment: A ZIP file.
I had downloaded that one ZIP file. When the ZIP file was processed, I had 14 files with their original date, years old..Today, I looked at that older email (in an AOL folder) and there were 14 separate files, instead of the original ZIP file,
When ALL were downloaded they received all NEW, Current DATES!!I Lost all their original Created Dates!
-
Appears to be unexplainable issue with old emails missing
Went looking for an old email. After searching, I am actually missing all my emails from 2006 to beginning of my account(1996). My wife checked her account with same result. Tech support said there is nothing they can do. When I was on with tech support they confirmed they saw back thru 2007. 2 days later my account is now missing 2007. Again they cannot explain what happened. Also being told I cannot export my emails. Not Good AOL
- Don't see your idea?